Frys Store

WEEVILS!!! I’ve been burned twice now with weevil infested products. I wonder how many weevils I’ve unknowingly ate. Bought a ribeye from there that tasted like ammonia once also. There’s a nice old lady that works the register, thus the one star.

So I have t ever had this bad of service but yesterday while checking out we had the cashier complain because we were using all our wic at once and holding up the line even though there was nobody behind us. Then continued to complain when nobody was there to help bag her and only the managers get help. Finally someone came to help bag and the bagging lady was throwing everything into the cart without a care about the food so when we went to unload our food into the car the bag was either ripped or food just laying in our cart without a bag. Not happy

This is my go-​to grocery store. Outstanding customer service but a little pricey on some items.

Year after year this location continues to grow and improve. Tonight I was assisted by Jared Scott assistant manager. Kind, knowledgeable and of considerable help.

I love that Unilocal asks me what keeps me coming back…
Well, I can assure it is not because of:
— customer service,
— cleanliness,
— quality produce at great prices,
— quick checkout service,
— friendliness, or
— easy in/​out parking
…because you will not find that here. Unfortunately, this is the closest grocery store to me in my ‘hood, so I come here only when I need one thing for a recipe or if I need some processed foods for some reason. Otherwise, Sprouts, Target, and even Food City are preferable to this dump.
How they spent a ton of money on a remodel and it’s still disgusting is a true mystery.

Price wise this store has a big selection of groceries at a reasonable price.
Where they lack is in customer service. I stood in line for almost 15 minutes without even an «I’m sorry I’ll be with you shortly» while I watched an older African American cashier with a scarf wrapped around her hair belittle the customer in front of me because she had made the mistake of asking her to check her food stamp balance.
She proceeded with a snotty attitude to ask her why she didn’t know when she got her benefits every month.
When I’d had just about enough of her blatant nastiness towards the other customer. I smiled at the cashier and said to her in what I thought might lighten the mood «Smile it’s a beautiful day outside».
Right away she stopped doing what she was doing and looked at me with a look of disgust and said «I’m not going to smile just because your telling me to smile. Because there’s nothing to smile about and I’m not going to stand here smiling like a f$&@?!$ idiot just because you say so.
So I ask you Fry store should this employee be retrained in proper customer service?

Loved the store before it was remodeled. Before things used to be in stock. Now it’s hit or miss. The deli needs more people I waited over 30 mins just to grab some lunch meat. The girl that was working moved as if she was in slow motion. Giving dirty looks as the line got longer and longer. She is awful… Other than the items being in stock and the deli it is a decent grocery store.

This is my grocery store, I am usually here about once a week. This is your typical Kroger brand store. I love the beer and wine selection here, I’ve never seen anything like it until I moved to AZ. You can even make your own six pack of local craft beers for a reasonable price! Also a wide wine selection all within great prices.
It also has a sushi bar, a Starbucks, a small selection of organic and health foods, a bakery, etc. Obviously not as nice as a whole foods, but it comes close for the prices.
Try to avoid going on Sunday night at all costs! Very busy, but I think that is expected.

While I tend to get lost in the new Frys grocery store, the customer service has been exceptional. I forgot my Fry’s card… I forgot to use a coupon that came with a bottle of wine… Harry (the self check out attendee) noticed, found a Frys card and hegot me quite a nice refund!

I’m here practically everyday cause I never know what I want for dinner until Im driven by the animalistic urge to eat, aka hunger.
So I’d say I’ve got a pretty good understanding of how this place is and I have a few interesting things to say:
Whoever the sushi sample lady is… she is rude. maybe because I see her everyday and she’s always yelling «SUSHHIIIIII SAMPLEEEEE!» so, geez, if you’re going to yell at me about it, of course I’m going to come over. When I walk up to her, never fails. She glares at me in the face until I ask «may I try one?» she is overcome with annoyance and sighs loudly while handing one over. I feel our relationship has been strained, so I’ve backed off a little. hahahah Except I still notice I’ll be shopping in the produce sometimes to feel like someone is staring me down from afar and its always that same angry woman in the chefs hat giving me the death glare. At least I’m not like the handful of people who grab a box of the roll that you’re selling to not look rude and then leave it next to the cans of pasta sauce later to have it go bad. Shame on you people.
Next, who the HECK is the cart collector in this place? Do they exist? Its like playing frogger in your car avoiding to hit these things mysteriously flying by you or blocking 7 out of 10 parking spots. Someone should address this issue.
YOU PEOPLE who are sitting at the Netflix box trying to return something. Why must I stand behind you while you try (for 15 minutes mind you) to figure out how to put the box in the machine… PUBLIC SERVICE ANNOUNCEMENT! There is an image on the screen. with a hand and an arrow showing you which SIDE of the box to put in facing you and how to push it into the machine. Please just follow directions, how half of you made it to adulthood is mind-​boggling.
To the bakery, you make some bomb cheesy bread and jalepeno cheesy bread puff thingies. So you go glen coco, keep up the good work cause you make my trip to Fry’s as carbolicious as can be.
Everything is about as average as any other grocery store. Sometimes they have bomb sales on chicken and «buy one, get two free» specials so keep a good look out for those, but leave some for me too. Lets not be greedy.
Last thing, those ladies who give samples of different Hams around the holidays… you the real MVPS. Always very pleasant to speak with… maybe share some of those tips with the hostile sushi sample woman?
It would be much appreciated.

Frys is awesome, but like all supermarkets do not come here in the late hours. Unless you want to people watch. It is great… Anthropological enthusiasts come here.

I really like this store… Very clean and good selection of fresh fruits and deli items… Today I wanted to run in quick to pick up a few items and it was busy but I couldn’t find a parking spot because carts are ALL OVER THE PARKING LOT!!! I was goin to say something when I walked in, but I think I saw an employee cart attendant walking out to go retrieve them. They really need to watch the cart issue more attentively, bc unfortunately, ppl do not return them to the cart racks.

This store has completed a remodel and it looks great! I was in the deli department today… on my way home from work. Another man was also waiting, at the hot chicken dinners to go area. We waited, watched and listened to a red haired enployee talking on the telephone and then asking another employee if she could work on such and such day. She hung up the telephone and grabbed some paper towel to start cleaning a chicken oven. I asked if we were invisable. She said. «oh I am so sorry» and then proceeded to clean the window of the oven!!! Really? I will never again shop at this Frys, or any other Frys… you can dress it up and make the store look nice… but you need to hire employees that understand that a customer is the number one priority

We are not used to shopping at a Frys. We come from Alaska were there are Fred Meyers, Carrs/​Safeway, Walgreens, and Walmart where things are expensive.
The employees at the register were extremely nice both we have been here so far. They don’t offer much as for as beauty and health goes but the food was cheap (comparable: bag of chips for $ 1.99 in AK it’s $ 4.99). And there is liquor, beer and wine inside the store! Not in another building like in Alaska. It’s definately makes things easier.
Yeah for Frys!

I do most of my grocery shopping at Fresh & Easy, but that’s a small place, so I tend to pick up what they don’t have (or are out of) at this Fry’s. It’s close to my apartment which makes it easy to get to. However, it’s close enough to a busy intersection at McDowell and Hayden, that if you go heavy traffic times, it’s hard to get out of. The parking lot is also annoying to navigate through, and people tend to leave their carts all over the place. It would be nice if the employees did a better job of cleaning up those carts.
It’s a decent enough supermarket. It’s a good size, and tends to everything that I’m looking for in stock. Produce is a real hit or miss. Sometimes I pick up something and it expires in a day or two, other times it lasts a week or two. You just got to luck out and shop there when it’s fresh. I think (like most grocery stores) Fry’s gets its produce on Wednesdays and Fridays, so shop during the late afternoon on those days.
The store is clean, but nothing spectacular. It seems like other grocery stores in the area are trying to class up, but Fry’s remains exactly what you’d expect it to look like. The class of shoppers kind of reflects that at this location. When compared to Fresh & Easy, the nearest Safeway, and even another Fry’s a couple miles north, I tend to notice quite a few people with mullets here.