First Nails and Spa

I really have enjoyed my manicures, pedicures and massages @ First Nails.
I always leave marveling @ their professionalism and skill. Lily, her mom & the owner are sweet, accommodating and have reasonably priced services!

I haven’t been to this location in months and went back since I was in the area Monday. I got Taken right away and Sue rushed through. I paid 105 dollars for a mani n pedi and was in and out by the the time one woman was getting a pedicure. She left sides of my nails with no polish on them. I will never go back again or suggest anyone else go there, the woman who finished the manicure for me since sure left to help her appointment was very nice. She even asked if I wanted a pedicure after looking at my feet … When I said I just got one she talked to sue in her language probably saying how bad of a job she did. Super disappointed and now going on vacation with nails I could have just done myself

I just happened to come into this salon to get a pedicure after work. The woman doing my pedicure had no personality there was hardly anybody in there and she did a horrible job. I ended up paying $ 35 for a pedicure that my three-​year-​old niece could’ve done a better job on. I will never ever come here again!

My nail tech, Susan who is the best tech ever, would get 5 stars. However, the salon doesn’t deserve them. This place in general has gone downhill over the past year or so. The couple that used to manage the place are not there anymore and the quality standards have fallen with whomever is running the place now. It’s not as clean, for one thing and the salon used to have more life to it. It’s just not that way anymore — everyone there seems bored. I feel like the prices change all the time… cash, credit, specials, no specials… hard to keep it straight. I still feel like I get GREAT pedicures, but I will only see Susan and I always make an appointment to be sure. If she’s not available, I reschedule.

DONT GO HERE. I should’ve read the reviews first. I went somewhere different than my normal place because I was in the area and there was no wait time. Big mistake. I have very healthy nails but they completely ruined them. They were so rough on my nails that they hurt and the gel didn’t even last a week before chipping. The pedicure was ok, but I can’t believe I paid all that money to get my nails ruined. Save yourself the time and money and find somewhere else to go.

No Stars. I wish I had read the reviews before coming. Perhaps the worst experience I have EVER had at a nail salon.
Pedi was first and OK, except the water was cold. Then, I saw how they «cleaned» the tub next to me after person was finished. Polish was good, pedi lady was attentive and nice. Good feeling over.
I was given a bowl of acetone to soak my fingers in about ½ way into my pedi (I had gel on my nails. Many salons just place a soaked piece of cotton and wrap you nail in foil. I had a bad feeling, but I did as instructed. My nails soaked for about 30
fingers felt disgusting, they were chalky white and against my gut, I stayed and had them finish my nails. WRONG MOVE!
The nail lady did the worst job. Bumpy painted cuticles, brittle nails and she couldn’t give me the time of day.
It cost more than my usual place and I already have to go back (to my place) and have my nails done again (1 week later) because the gel polish is peeling.
Trust your gut, read the reviews and go elsewhere.

WORST PLACE TO GO TOO! I went there once and they did a good job I went back to get a fill the stupid lady was talking shit about me in Chinese then made my me bleed, then messed up my nails don’t ever go there! There horrible.

Worst nail experience I’ve ever had. I had a gel manicure that I will have to spend another $ 40 tomorrow to get fixed. I told the lady that they did not look good and how uneven the French color was and she replied by telling me that they had already dried and there was nothing that she could do to fix them. She pretty much acknowledged that they didn’t look good but that she wasn’t taking the time to fix them. She then stared me down as I finished receiving my pedicure in anticipation of a large tip for a job that was completed poorly. I will not be going back here! Save your money and buy some polish and do yourself before going here.

I have been a member of First Nails for a over month now (one of the best decision I have made) and recently began having Nancy. She just did the nails 2 years ago but you would think she has been doing it for long time. I was able to have my pedicure done and the massage with her yesterday, and almost fell asleep due to how relaxed I was. That’s how great job she did. She really cares about giving you the best massage possible and that is what makes it such a great pedicure ever. I look forward to scheduling with her again soon.
I would recommended the First Nails and Nancy to anyone! It is just an awesome place. And Nancy is the greatest technician to do your pedicure with the massage part.

I used to come here often and was happy, but the last few times I’ve been VERY unhappy. My $ 30 gel manicure too her about 15 – 20 minutes. The gel was slopped on, my cuticles were given barely attention, and the gel polish started chipping the next day! We went on a day where there’s an advertised special that if you pay in cash you get an extra 15% off… well they give you a discount if you get a mani and pedi, but they don’t give you the cash discount. They argued with us for 10 minutes. It was so unprofessional and extremely uncomfortable. There were even other customers in the salon. I will not be going back. Very upsetting.

Easy to get into but probably because the pedicure was lame. Water was cold, no effort was put into the massage aspect of the pedicure and it felt rushed. I will not return.

Not worth the time or money. Any other place is better than this place. Every year when we come back to AZ I get my mani’s and pedi’s here. The service has gotten worse every year. They don’t listen to what you want. If they don’t have what you asked for they just do something else and then tell you it better than what you asked for. I won’t ever go back here because they just filed the entire nail surface to get my gel polish off and now my nails are paper thin. They refused to soak the nails again when it didn’t all come with the first soak.

Came here for the first time. I was not impressed. Wanted a full set mani. Right away she started. She filed the nail bed but not the ends and went straight into gluing them on. Didn’t push back cuticles or treat them at all. To me that means they won’t last that long. She asked about gel and said that it’s better but failed to mention how much more it would be! She put on a design which was okay, but was smudged and not fixed. One nail was obviously crooked too. She never had me wash after she did everything so I left feeling grimy. I didn’t receive the hand massage or anything you normally get with a mani. Never cleaned under my nails from the extra glue and nail stuff. I actually had to do it myself with a nail file when I got home. With as much as I had to pay I was very dissatisfied. The reason I give them a few extra stars is because I called them with my complaints and they had me come back in and they fixed it for free. Much more satisfied this time. Never did get the massage though…

They are fast & did a good job.

I normally go to the salon across the street, but they had a 2 hour wait and I needed to get in and out. The sign in the window said Spa Pedi 20.00
I sit down, the guy walks over my feet are not even in the water and he starts the pedicure. Ummm okay, asked what I wanted I pointed to the window and said the spa pedi, he looks at my feet and laughs, and takes off my old polish (while watching TV) has to take time away from TV to trim cuticles, but goes RIGHT back when spending less than a minute a foot on my calluses, then comes the «massage» he sets a timer… THEN goes and get the stuff he needed (hot stones and lotion) come back, sits down and starts watching TV again, I coughed and he grabs my leg and starts to give me the most ½ hearted massage.
Painted my toes and then tells me, 25.00, I said the sign says 20.00, oh sorry the sign is wrong. Um yeah Dirty Sneaky place… do NOT go there

I have always had a good experience here. The prices are reasonable. They also seem to spend more time on the massage portion than most comparable nail salons. The hot stones provide a nice touch.

Easy to get in without and appointment. Open on Sundays (which is hard to find in these parts). Offers a more extended range of services. Good quality job. highly recommend!

Lucky to get even one star from me. After coming from a nail salon across the street and having them lie to us about how long we would have to wait, we were already annoyed so we asked right away how long the wait was. To our surprise, we got in immediately and within 5 minutes she was going at my cuticles.
All downhill from there.
She was pushing waaaaay too hard & deep on my cuticles so after toughing it out for a few fingers– I politely asked her to be a little more gentle. She responded with «your cuticles are hard and tough… I need to push hard…» Basically blaming my god awful cuticles for the abuse I deserved.
When she finally got done with the scalpel, she moved on to the cuticle cutter thing– and proceeded to draw blood on THREE different fingers!!! At this point I’m near tears and not even wanting to finish– then she dumps a crapload of alcohol on the bloody ones… See my ‘quick tip’ for a visual– this was a day after my service, finger just looks nasty with dried blood everywhere.
Fast forward to check out– she tells me $ 30.50– random– that’s a standard gel mani price??? She runs my card & I look at it– authorized for $ 35.50. I immediately point it out– she runs to the back to get a manager, then gives me $ 5 change from the till.
What an awful experience!!!

Went for a pedicure and gel nails. With one $ 5 upgrade it was about $ 64 — a bit pricey for the services. The massage was also very light and very quick, and probably doesn’t count as a massage.
The biggest downfall was that the tools and inside of the salon looked dirty. I snapped a pic of the gel UV machine — super dirty on the outside, and when I went to put my hand inside, there was sticky stuff all over the inside of the machine. I told the girl, but she shrugged it off. Not clean = not cool.

The pedicure price changed several times by the time I ended up getting to the register. First 20, then 25, then 28. I ended up paying the $ 25.
ALL I had done was the basic #1, basically a polish change and a «massage». No flowers, french paint, just basic. I HATED the massage, which was an ARM massage for some reason. Some random dude (who did not paint my nails) came over and started rubbing my arms with a tiny bit of lotion, HARD. So hard in fact, I ended up with some lovely finger shaped bruises. I kept telling him «ow, ouch, that hurts, gently, lighter, PLEASE! No more.»
The nail polish job was so poor, that I had sticky polish stuck to my sheets the next morning. You can imagine how my toes looked.
Not going back, not impressed.