Behind the Mask

A great local store for hockey gear. Located at a strip mall at Shea & the 101.
They have a good selection of gear and knowledgeable staff

BTM is amazing! I joined a hockey team and went here to purchase all my roller hockey equipment. Not only did they fit me in the best skate boot for my foot but they took the time to walk me through step by step and measured me for my equipment. I have now gone to 3 locations and EVERY location has been nothing but accommodating and helpful. If they do not have your size at one they will call the other stores and find your size. I wanted a protective padded roller hockey shirt and they did not have it at the location I went to and they found it at their other store for me. Great people and very knowledgeable. Thank you guys for all your assistance and I will be back soon for sure!

I know nothing about hockey! But these guys really do, while I was waiting in line to pay they helped several other customers, they knew the correct kit and color for each school! Safe to say very impressive and they helped me pick out my brother’s Hockey stick too :) I love great service and this place certainly has that.

BTM is the best hockey supply store (or chain of stores) in the Valley. I prefer to come here (the Scottsdale location) for all of my hockey needs because they have everything under the sun when it comes to hockey!
I love their selection of new and used pro stock sticks. This is probably the best part of the store, in my opinion. The fact that they have both new and used pro stocks (not just sticks, other equipment too) gives people the option to buy top-​of-​the-​line products at modified prices. Granted, the sticks don’t come with a warranty, but I rarely break them anyhow so it is very worth it. They also have pretty good sales every once in a while. But, their prices are already extremely reasonable and competitive so I can’t complain, and no one else should! Their sharpenings are quite reasonable too, at $ 4 (or somewhere close to that) for FBV on skates purchased from BTM.
An all around great store with great prices!

My almost three year old son went ballistic when we arrived here he was so excited to shop hockey equipment. Ari was a delightful help picking out equipment for our son. We will be back in the near future to buy more.

They have a decent selection of hockey gear, and carry really good brands, and price match! I only give them two stars though because of how horrible their customer service is. Several times I have gone in to look for/​buy gear and I’m the only person in the store with the exception of the employee behind the counter. This person never greets me upon entrance other than maybe some weird head nod and waits 5 – 10 minutes before they ask if I need anything. I know they want to hire hockey players who are actually knowledgeable of the gear they sell in the store, but they should also take the time to teach them a thing or two about customer service and how to make a sale. On that note, I prefer to buy from local dealers and am willing to order through them too if I want something they don’t currently have in stock, but if you don’t take the time to find out my needs and offer to order it for me and to price match this item, then unfortunately I will take my business to Monkey Sports who already has the lowest price. Example: I walk in the store. Eye contact is made with the employee behind the counter and weird head nod occurs. I look around the store for 5 – 10 minutes. Finally I am asked something along the lines of «finding everything you need?» I’ll reply «no.» Then ask «do you have such and such item in stock?» «No, we don’t have that in right now.» This is the extent of the conversation before I pause for a second, make eye contact, say «thank you,» and leave. This has happened more than once (I’ve tried to keep the faith and have given the place a couple tries since moving to the Phoenix area). On the other hand, when they do have the item in stock, I’ll get the employee to locate it for me, check the price match guarantee, make the purchase and I’m out the door. The problem with this is, I could have been out the door in less than 5 minutes if you would have acknowledged me and asked what I was looking for as soon as I came into the store. Sorry guys, but get it together.

In this review, I’m only referring to this store (as opposed to the Chandler store, which has terrible service). I play a lot of beer league hockey and from time-​to-​time I upgrade some of my equipment. I can not say enough nice things about the staff there. Super helpful and treat you great no matter what level of hockey. The prices compare (or sometimes beat) the online stores. That’s why I’d rather go here and try it on before I buy, much easier than guessing online and sending it back if needed. All around, awesome store.

Having played hockey and had a son who played, I was more then interested when Behind the Mask opened in this strip mall.
Since we left Chicago, I’ve found myself shopping in various hockey stores and always left feeling that they didn’t measure up to what we were use to in the Midwest. But no more!
Behind the Mask is a genuine, honest to goodness Hockey store. I couldn’t tell you what the square footage is, but they have everything! Including a small hockey rink where you can have your picture taken. Nice!
As for the prices, they seem very reasonable. For instance, they carry goalie pads from Mite to Pee Wee, for $ 250 to $ 750 or more, which seems very reasonable from what I was use to pay.
Elbow and shoulder pads, chest protectors (both skater and goalie), reinforced pants (again, goalie and skater), all sorts of skates, sticks etc. But for me, I was just surprised by their large selection which was outstanding. It helps to have 15′ ceilings! They also have NHL jerseys, so if you want that one of Shane Doan come here.
Maybe Hockey has a future here in the Valley of the Sun!
WOW!