Yard LLC Topsoil and Mulch Depot

Ordered a half a cord of firewood to be delivered later today. When we ordered the material we were crystal clear that the wood was to be dropped off in front of our garage in the back of the house. We have 2 loads of mulch and topsoil coming tomorrow morning that needs to be unloaded in the front half of our driveway.
We came home after running some errands and they dropped the whole load in the front of our driveway not only blocking the entire driveway but our walkway as well. We are left with not enough room for the other deliveries.
We immediately called The Yard and spoke to Kenny and explained our situation. He says the driver claims he could not fit the truck down our driveway. We have had wood deliveries here for 7 years and everyone else had no problem. Pure laziness. Kenny was closing up shop at 5pm and said he would call us back. As of 5:25pm no call.
Bad communication, bad service and poor follow through.

Not happy with my purchase of screened soil which had LOTS of broken glass, rubber hoses, clothes lines, shoe strings, plastic wrapper, rocks, etc… Feels almost like someone dumped garbage on your yard except that you get to shovel it yourself too!
Would not recommend this place since I question their business practice after my first & only experience with them.
Did not have the same problem with Bartell’s bulk division which is next door to The Yard. Bought mulch and screened soil from them and so far I’m VERY pleased with the quality & price — did not find even one tiny piece of garbage! Just wish they provided the convenience of online ordering.

I went there for firewood and asked for a half cord, pre packed on a pallet ($ 105). I dealt with Lee who was very nice. He was helping me load some of the wood and I noticed that some (a lot) of the wood was covered in dirt/​soil and some of the pieces had mold growing on it. I asked Lee how long it’s been seasoned and he said 6 months (nowhere close to what you need). He said they also have «stove wood» ($ 125) that’s been seasoned over a year. He offered to swap pallets of wood if I wanted. So he swapped pallets and again helped me load it in my trailer. Even this «stove wood» seemed to have a lot of dirt, sand, soil on it. But it seemed dryer than the previous so I decided to take a chance with it.
As I attempted to burn the wood in my fireplace I noticed most of the wood is too wet to get a good, hot burn. So I’m left with occasional decent fires but dealing with extra smoke and having it go out often.
This motivated me to buy a moisture meter on amazon for $ 20 and most of the wood measures at 30% moisture. It’s recommended that you use wood with a moisture level of 20% or less. This wood still needs to dry out/​season and will hopefully be good next winter.
I’m being generous with giving 2 stars only because Lee seemed like a nice guy. Their lot could also use some work, their ground is dirt… which was mostly mud when I was there. You’d think a supplier of gravel an stone would use some on their own property. Unfortunately, I will never buy firewood or anything else from them again, there’s just way too many other options available.
In summary, the product was not good, service was ok. The price was a little higher than their website advertised. I’m another example of a person being motivated by a poor experience to sign up for Unilocal in order to voice my opinion. Hopefully they will improve or be more transparent with their product.
I’ll only go back there one more time to return the pallet for a $ 5 deposit refund and to tell them about my experience. I haven’t unloaded the entire pallet yet and am contemplating returning the rest of it, not for a refund, just to get rid of it.

Lee was great to me and really help me out getting 450 sq.ft. of sod for my yard.