Scituate Lobster Pound

My wife’s been here a few times and likes it. Hopefully they keep up the good work. She gets lobster for herself and my son.

We have never bought fish here, but picked up lobster rolls a couple of times after walking at the Driftway. They were pretty good and decently priced. It appears that they’ve recently added a more robust seafood takeout operation with fried and broiled options in the last month or so. I can now say the lobster rolls are very good: reasonably sized with all lobster meat and no mayo, so you can dress it any way you want. We’ve also had the fish and chips a couple of times and both times they were excellent. Hope they do well and stay in business. Nice addition to the area.

I’ve been here twice and both experiences were negative. I went in September, shortly after I moved to town. I asked for 2 large portions of tuna, but since I had my toddler with me who wasn’t cooperating, I didn’t take a look at the fish first. When I saw them putting it back in the ice after cutting it for me, I saw that it was a dark grey color. I thought it was odd and looked very off, but figured they wouldn’t be selling rotten fish so I paid and left. Well, I was wrong. I went home to cook it and as soon as I opened the package, my kitchen was immediately filled with the smell of death. After wrapping it in plastic, ziplock bags and 2 trash bags, I threw it outside. I then called and warned them that the tuna they were selling was putrid and they needed to check it out. The girl that answered said «oh I know I just got here and saw it myself and threw it away. So sorry about that.» I wish she started her shift BEFORE I wasted almost $ 30 on rotten tuna.
I held off on writing a negative review because I had seen the other reviews on Unilocal and Facebook and figured this really must have been a fluke (no pun intended) so maybe I’ll eventually go back and give it a shot. Which I did today.
I asked for 2 small lobsters, between 1 ¼ and 1 ½ lbs (specifically said these weights). The girl ended up giving me 2 lobsters totaling just over 3lbs. Wouldn’t be a big deal except for «halves» (1 ½−1 ¾ lbs) the price jumps from $ 6.99/lb for «quarters» to $ 8.99/lb for «halves». So instead of paying for slightly less than 3 lbs at $ 6.99/lb ($ 21 or less) I paid for just over 3lbs at $ 8.99/lb (almost $ 28). I don’t know if she did it knowingly but if you are going to price the lobsters differently by the pound depending on size (which most places do) then you need to separate them accordingly so that you know exactly which price range they are in.
So in conclusion, I tried to do the right thing and support a local business but even though I live half a mile away, I will be bringing my business to Hingham. Or even just buy lobsters at the super market.

First time at this seafood shop, I decided to order some take out and got the Swordfish plate and a Scallop plate. Both were cooked perfectly and both were extremely Fresh and delicious. I am looking forward to my next visit already. Great Food and extremely reasonable prices.

The Scituate Lobster Pound is excellent! I am very picky about fish and they were very helpful with recipes, etc. Their takeout is phenomenal! It is made to order and the only place I have ever gotten french fries from that were still crispy when I got home, not soggy and limp like everywhere else. Great marinated steak tips, pre-​made foods, etc.

This is a great shop for fresh seafood, marinated meats, and take out. I’ve had some of its lighter fish in the past as well as some marinated meats. It was all very good.
I most recently order from its takeout menu. My wife and I had some steak tip dinners that were excellent. Other items on the takeout menu looked very good. The staff was helpful and polite.

My Mom has gotten Fish Chowder here before that she raved about… however, we’ve just had a very disappointing experience with the store. We have family vising from Maine and Mom had gone over to order some Fish Chowder over a week ago so we could have it for Saturday Dinner with our out of town guests. My brother called and made attempts to pick it up/​check on the availability all week and had been given the runaround… «we don’t see an order for it, when was it placed?»
When my Mom went today after church to hopefully pick it up and the gentleman there was NOT especially professional…“When did you order it?” Last Sunday «Who did you order it with?» (Mom w/​her white & red tipped walking guide & blind lady glasses on) said I don’t know, an employee… I’m BLIND, I can’t see who I ordered it from. He informed her TODAY «Oh, we don’t make it, we get it from somewhere else so we don’t know if we’re going to get any…» She replied, «It would have been nice if SOMEONE had told me this last week that there was a possibility of you not having it… or telling my Son who has made two trips over and made calls of the situation so I could have planned on something else!»
I’m sorry, but I was in F&B for over 20 years… communication in customer service is paramount… and if someone requests an order a WEEK in advance, it’s just plain unacceptable to either not get it or INFORM the customer that it can not be guaranteed… better yet, if you think you can’t get it, perhaps let the customer know where they might be able to get it… as is call the supplier and find out where else it might be available. Going the extra mile (which could be a simple 5 minute series of phone calls) goes a lot further for POSITIVE customer service & RETENTION.

Are you kidding no reviews? Well this place has been open about 3 months and is close to the T. We come to Scituate once a year and try to eat as much local seafood as possible and had been planning on going here. We were not disappointed even though it’s early in the season for lobster we managed to get a great lobster roll for 9.95. It was delicious sweet and savory. only reason for 4 stars is we need to go back and try more and it’s take out only