Sherri Paull’s Salon

Sherri Paull’s is an amazing + affordable + relaxing + enjoyable place! The staff is always super nice + warm + welcoming + very professional. Treat yourself today!!!

Located: 19 Glenridge Rd, Glenville «a petite spa» — definition: we really are not a spa — we just charge like one.
It was my 41^st birthday and I thought I would really treat myself — in place of my annual Walmart pedicure and haircut ($ 50). I thought I would splurge and try to go someplace a bit more «pampering». I am always last minute — so I do realize that this entire situation was no one’s fault but my own and I probably should have taken more than a few days to schedule these appointments. Sadly — Schenectady does not have anything remotely on the same scale as Kimberly’s — in fact you are lucky to find a place to get more than one service in one day around here. You want a haircut, and a pedicure??? I can give you the haircut Thursday and the pedicure next Tuesday — also a Massage? Well our therapist is booked a month out… Are you kidding me?
I was thrilled when the woman at Sherri Paull said they could do a haircut and a pedicure in the same appointment! I was trying not to be rude but I had noticed that on their website it stated that they had both junior and master stylists. I asked her to please not schedule me with a junior stylist as I have a LOT of really thick hair and since I only get it cut once a year I do not trust to the job to anyone with limited experience. She quickly replied we do not have any junior stylists (as if I had no clue what I was saying).
When I arrived they were not very busy, there was a few older ladies in there getting their hair done by stylists my age (or older) and then me. I only had a short wait and then a young woman came out and asked me to follow her back. I was a bit confused as she lead me to a small closet sized room and pointed to a black roll around office chair for me to sit in. I was momentarily shocked — I said «so, I guess you guys don’t do many pedicures?» Even more shocking was the reply of «oh we do quite a few.» SERIOUSLY? There was a portable foot bath for me to soak my feet in. SO now I am cramped in this tiny ass room with my arm resting on some equipment cart because there is not enough room for my shoulders while my feet are in a damn bubbling bucket!!! This was so far from comfortable that it was laughable to think what they were charging me — when I could be at Walmart sitting in a $ 3000 massage chair with my feet in a pool of hot swirling jets. I don’t think my feet soaked for more than a minute when she came back to start my pedicure. It was a joke — they hadn’t even soaked long enough and here she is trying to pumice off the rough skin! Pretty much I had my feet washed — briefly rubbed — pumice-​ed — toe nails cut — and painted (no base coat, no top coat). This was their «spa pedicure» — for $ 40!
The reality of the situation really came when I realized that the young girl who just did a shit job on the pedicure was about to cut my hair!!! I had the remainder of a perm that still looked really good on my ends — and I wanted to try and preserve it throughout the summer for my own convenience since I mostly have my hair up in the hot weather. I was VERY specific with this request and voiced it MULTIPLE times. Please just trim the split ends — do not do anything else. Well — when you have limited experience and only been cutting hair for a couple of years — you don’t have to honor the clients request, you just do what you learned in school! Apparently when I specifically say I want to preserve the curl on the ends — to HER it means I would like you to straighten out all my hair so that I cannot tell that you just cut all the goddamn curl off the top of my head. This stupid idiot robotic-​ally layered my hair — in the process, cutting off every little bit of curl that was left on the top of my head. As if I could not see the giant pile of my own hair accumulating under the fucking chair!!!
Is it really any question why this girl only works PART-​TIME? So involved in conversation with the other stylists that she was unable or unwilling to focus on what she was doing!
You are kidding yourself if you think going here is any kind of professional or «pampering» experience. I would have saved $ 50 just doing my usual trim and pedi at Walmart and I would have gotten much better service. Instead I paid $ 100 for a pathetic pedicure and a haircut that I cannot recover from — a month later and my hair still looks like total shit — straight on the top and still curly on the bottom — and now I have to wait for it to grow out before I can get another perm.
If you want to advertise your salon as a SPA — it cannot still be a SALON! You sure as hell cannot charge as if you are providing spa quality service when you do not even have appropriate space or equipment, proper provisions or an experienced staff to provide spa services! It is a ripoff and false advertising — if you wonder why people do not return, don’t — ask yourself — would I pay for this?