Iomega Data Recovery

I needed to recover data (old pictures, photos, and music) from a 2 year old external hard drive that just stopped working. I was referred by a friend and shipped the hard drive.
Within two days, I was contacted by phone and e mail by the case manager that was assigned to me. I was busy those couple of days and she did everything she could to get in touch with me and let me know what was going on with my hard drive.

At first she explained to me what the company does and the price range that they charged for the service. If I understood completely and felt comfortable with the price range, she would proceed and have a technician diagnose my hard drive problem, which I did.

The agent was very helpful, because initially I thought that what the company would do was FIX my hard drive. However she explained that her company recovers data, not fix hard drives. Once she explained everything, I felt comfortable with the process and I told her to proceed. Within 4 days, she contacted me and let me know that the drive was in the process of being diagnosed.
During the entire process, I was never left in the dark about where my case stood. A technician managed to recover 100% of my data and it only took a couple of weeks!
I would definitely recommend this company to anyone requiring a quick hard drive data recovery at a price that was cheaper than a couple other options I had. They have a nearly 100% success rate on recovery and make the whole process very easy.