Carson Pirie Scott

Their coupons are terrible, such as the $ 10 off $ 10 purchase. There are too many restrictions and exclusions with Yellow Dots and Door Busters. And the fine print says $ 10 off ONE item and not total purchases.
My husband and I spent over an hour and everywhere the things we wanted were excluded. It was frustrating to be lured in by these coupons. We felt like it was a complete waste of time to shop here. We ended up having to make our purchase without any coupons which I’m sure is exactly what the store wanted. Marketing tactics like this makes us feel like we were duped.
I will not be coming back for any future coupons they issue again. Not to mention the store sections are in disarray, messes are everywhere, nothing is in its correct section and there are not enough personnel at the check-​out kiosks. What’s the point of having multiple check-​out points for the customer when there is only one person in sight to assist per floor?
This is a major reason why I’ll likely avoid this department store at all costs in the future and will just shop at Kohks, where all purchases qualify with their 30÷20÷15 percent coupons. Ugh.

I just do not linking going into this Carson’s. It is sub-​par and is no comparison to the others.
Here’s what happened today. I walked into the make-​up counter, I had a coupon … ALL I WANTED WAS A LIP GLOSS! No one was around… and then. I saw someone a lady working at the exact counter i was at, but do you think she greeted me or asked me if i needed any assistance… OF COURSE NOT. THAT WOULD HAVE BEEN TOO MUCH LIKE. UMMMM RIGHT. I circled the counter over and over. trying to catch her. Finally she disappeared.
I saw a girl at the counter across from where I was. excuse me. excuse me. do you have any testing tools so that i may try this lip gloss… ummmm i dont know where she keeps her things… she finally came back and said. i can give you one of mine (i didnt know she owned the counter. nevertheless) she comes back with a q-​tip. a q-​tip for lip gloss testing. sigh
Finally i made my choice. once again i had to yell for help from that girl at the other counter. excuse me. excuse me. i would like to make a purchase is there someone that can assist me with this. Her reply. Oh she’s gone to lunch. my reply «Does that mean i cannot make a purchase right now… «she says oh i can help you if you would like.
EXCUSE ME … YES I WOULD LIKE. SHEESH. Finally she rang me up barely ever giving me eye contact.
Sigh. I will not be back anytime soon.
I only gave it 2 starts because one time i came in and a lady in the perfume counter area was very nice and helpful…
OTHERWISE A COMPLETE THUMBS DOWN!

I am a long time Carsons/​Bergners shopper. I absolutely LOVE the Bergners in Cherry Valley! However, I have never had a good experience at this store. The cosmetic department is severely understaffed. I walked around the first floor for 15 minutes looking for a single person to help me. I was not successful. Today was the last time I try shopping at this location.

People and cosmetics were nice enough, considering they’re understaffed. They were out of some items so I put in an order. It will take 2 weeks to get to my house. They assured me it would take 3 days.

we purchased a vacuum here today. because we are elderly it was going to be brought down to the car. after 29 minutes i. had to go upstairs to get it myself! i
had to drag it down an escalator and lift it into the car myself. it was sitting upstairs with a yellow pickup ticket on it and the man who sold it was nowhere to be found. i tried calling the store manager but had toleave a recorded message. will probably return it tomorrow and get my money back. terrible customer service.

Had a nice experience at this location the other day, or should I say the girl friend had a good experience but I impressed none the less. So the girlfriend needed some foundation or something to that effect and when she got to the counter she was informed that there was no one at that department or in any other due to staffing issues. The nice and polite woman telling us this named Andy L told us she could try and help us if we wanted even though she’s not well informed on that product. So she helped the girlfriend find what she needed abs told her to return it if it turned out wrong since no one was there to help her originally. Andy L was a very nice associate.

The handbag department is horrible. We went to check out a handbag in an advertised sale. We couldn’t find it in the store. The old lady behind the counter refused to look up and help us.
With all of the people looking for jobs, they give this one to her???

In order to review this place, I have to take a ride with the time machine going back to April 2011… location: Dillard’s in Columbia, SC…
I began my journey as a retail sales person at the children’s shoe department. The traffic was slow and I had a difficult time networking to generate my own clientele. However, my persistence paid off, and the children’s shoe department was one of the most profitable departments in the entire store. The store manager then saw my potential and transferred me to jewelry/​watch department as a selling specialist. My clientele soon exponentially bloomed because I really knew my fashion and the ladies whom I worked with liked me a lot. Thus, I was promoted to the head selling specialist and we had the highest sales in the entire southern district for six (6) months in a roll.
Well, my time at Dillard’s has come to the end because the other company I was working for concurrently had a manager position opening in Chicago, so I took that offer. With that the background story I shared with you Unilocalers, what does that have to do with this review? I personally don’t think Carson’s has much to offer in comparison to other department stores in their competition. If you’ve heard of Dillard’s or have shopped at one of the locations, you can’t go back to Carson’s and have the same expectations on finding items that are trendy, nice-​quality, and with fantastic prices.
I may have been spoiled and biased because of my gratitude to the Dillard’s as a company, but from a shopper’s perspective, I don’t like their coupons often times put lots of restrictions on items you can purchase. Their coupons, frequently found in Sunday newspaper inserts, plausibly look like there is a plenty of deals to be had, yet the truth is, if you want a nice a Michael Kors handbag, you can’t use it because the restriction applies.
On the other hand, the sales associates never seem to be super helpful. Often times we are stuck at the registers and will become unavailable on the sales floors. Unfortunately, most shoppers here aren’t self-​sufficient in searching for merchandize they want or need. You will sometimes see them scream for help (yeah, really) and I will be the volunteer to guide them to the right direction. Hey, there. It’s my first time in this store, too. That’s an innate ability from a retail veteran, if you know what I’m talking about.
Speaking of the Clarence sections in each department, they are very unorganized even though items were hung and placed on the racks. Nothing was sized for your convenience. I would say if you’re not anemic and have had your daily sugar intake, go burn off your energy seeping through the racks. I’m very patient as an individual, but you will spare my hands and use my eyeballs instead.
I’m not a Carson’s client and don’t see this place as my top choices of shopping destinations. Nevertheless, this place can be some other people’s cup of tea. It’s America; you choose where you shop and be happy!

Worst customer service ever! Waited in line at the jewelry section for 20 minutes, after waiting the lady who finally help me was acting like she was doing me a favor by helping me. Every associate I encounter was rude and careless. I mean, why are they even there? It’s called work, fake a smile and act like you care. Your getting payed for that!

I want to give nore stars because of the excellent sevice in shoes by Elaine, BUT the ending was ruined by a Nancy who works in management. If an employee mismarks an item, an appropriate response isnt I’m sorry for bad handwriting. Honor it! 2 stars.

Great sales. Only 2 people working the shoe department on a sale day though, so huge line.
The store isn’t too big but had a great selection. Glad that Carson’s is still around.

I hate to be a wet blankie on the Carson’s party but I have a really, really strong dislike for this store. Why? Well, it’s not because of the intense influx of teens and tweens who flock to Streets of Woodfield. It wouldn’t be fair to pin that teen angst all on Carson’s.
The reasons I dislike Carson’s are threefold:
1) Brands/​selection: Womens and baby suffer the most. Beyond the semi-​odd layout, the brands offered for these two groups are less than stellar. Fashions are of yesteryear and when you finally find the baby section (first floor to the extreme right, way in the back), you’ll likely explore a small, poorly put together mass of kiddo crap.
2) Coupons: You don’t have a coupon? Prepare to overpay. Carson’s has more newspaper deals & coupons than any department store I know of. And while I love a good deal, I don’t scrounge through a physical paper to pick up said coupon. It would be grand if they just offered said deals without papercuts.
3) Organization: Beyond the shoes and cosmetics in the front, I have a hell of a time specifically locating anything (or anyone) else. This may have more to do with the placement of employees??? Who knows.
Beyond my haterade, there may be things you like here. The store is clean and conveniently located, but it’s just not my bag.

I LOVE this Carsons… it is my FAVORITE Carsons! Its so small, but thats why I love it! I always find great deals at this location and the staff is always so friendly and helpful,.and it has mainly been the same staff since I’ve been coming here, which is great to see!
It is located in the Streets of Woodfield, so there is plenty of parking (except now they have the Lego Land open, so you actually have to search for a parking spot… boo!). I love Carsons as a whole, because they are one of those companies that if you don’t have a coupon with you they usually have one, or you can bring your items back!
Check out their website for printable coupons… like every week!!!
They do have a smaller selection on items, but, I always find great buys! Gotta love the Yellow Dot Clearance! Woohoo!

This CPS located in Schaumburg is probably one of the best CPS stores around. I really wish the CPS store in the Chicago loop was still open, but it is not, so we must visit other CPS stores. Parking was easy to get (if you go when the store opens). I like the quality of their merchandise as well as the fairly good customer service. I am always able to find someone to help me without having to waste too much time playing hide and seek. All in all, my shopping experience at this CPS store was favorable and pleasant. They have a great selection of clothes and shoes and their accessories department is excellent. Also, they always have great sales. Take advantage of coupons and you can save even more $$$ — if you ever go to the Woodfield Mall it is worth stopping here for some bargain shopping!

Store Review:
Another clothing store! This past excursion we left empty handed. Usually during changing of the seasons there are good savings. The store itself has a relatively smaller men section compared to other clothing stores in the area. Unfortunately it is also located away in the Streets of Woodfield with difficult to find parking. All and all I try to avoid Carson unless I know there are ongoing sales
Pros– great sale with discount coupon from Sunday paper
Cons– difficult to find parking, not attached to mall
Hidden deals– check out your sunday paper for additional coupon savings

Yonkers, Carson’s – potato potahto. I’ve been to several locations in my day and this one stacks up pretty well against its competition. It was very clean and organized… Usually I find myself filled with disgust when I show up at a Carson’s. The staff were all quite friendly as well.

One of my favorite department stores. It is located in Streets of Woodfield with loads of parking.
Although the space is not big, it is sufficient if you have a couple of hours to devote to shopping. And I always find something I want there, be it shoes (great shoes selection) or clothes.
The best thing about the store is that there’s ALWAYS deals and SALES INSERTS with discount coupons in my newspaper, the Daily Herald.

I think this is probably one of the best Carson’s. It is very new and the store layout is great. The men’s department has a lot of clothing that’s reasonably price. The nice things about the colognes is that you can browse the selection yourself without having to annoy a sales person. A sales person is there if you need her but you’re welcome to browse too!
Overall a great shopping experience. It’s nice because The Streets of Woodfield are a lot less crazy busy than Woodfield itself.

Love shopping here but the store is so small. I am feel so constricted.

Another great Carson’s location. They have a great selection here and everything is really reasonably priced. Also great customer service and plenty of sales people are always around to help out.