Jos. A. Bank

I bought suits there about a year ago and am thinking of going back for the sale… but my experience with the tailor was awful… I had to go back three times for them to get it right and even then, it wasn’t as good as it should have been. Otherwise, suit quality is o.k., staff is mediocre.

I don’t care for this store at all. From the first time I walked in around January they stared at me as I walked in but only one person spoke, I had a voucher for a free suit and alteration but they made me pay for an upgraded suit and alterations. My suit was damaged during the shipping so I had to do it all over again. I just don’t care for this place at all, the tailor gave me old man cuffs at the bottom of my pants which I know I didn’t ask for because I hate that look, it’s nothing against the company because I know when I stopped by a JOS A Banks in jersey they were a lot friendlier. Either the staff here needs to be retrained or everyone should be forced to retire except for the one manager who was really nice to me during the process.

Great quality, always big sales, plenty of attentive staff. Open a corporate account for a bunch of perks.

I walked into the store and waited and waited. no one helped me. They saw me standing there, but did not approach me. I guess they were too busy. I finally asked for help. A lady bigwig who was visiting the store from corporate came over and said she would help. Nothing she showed me fit very well. Finally, I told her in a gentlemanly way I didn’t think I was finding anything, and thanked her. She immediately became distant and even less friendly than before. I wasn’t buying, so now there was no reason to even be civil. This is not a professional approach. I would not go back to this store.

They had a big savings day on Black Friday. Suits as low as $ 149. I buy suits a few times a year and willing to pay several hundreds of dollars if its quality and nice looking. Got to the store and it was of course busy which was fine. I generally know what I like and know what my size is, regardless I get them tailored anyway. None of the suits in the store were marked if they were on sale or part of the Black Friday special. The only way to find out was to ask one of the employees. The staff was pretty busy but on 2 moments I was able to get their attention and ask on how much one of the suits cost. Both times I was told that they would help me in a minute and walked away. The interesting thing is that both times the same employees never came back to help me and instead ran to customers who were much older and dressed nicer. I was always taught never to judge a book by its cover. Instead I went over to Brooks Brothers which was more expensive, and dropped almost $ 1,000 on 2 suits of the same value that you found in Jos A Bank. Both customers that they had helped over me instead paid less than $ 300 total for what they were sold. I dont demand 100% attention and not very needy when I buy clothes. But if you cant stop for 20 seconds to inform me how much an item costs then I gues you are not good enough to sell it to me either.