Companion Pet Clinic of Scappoose

I brought my cat in a few years ago to get spayed. I don’t trust Valley Vet and the price was fairly low. So even though it was out of the way I have them a chance. I was very nervous to let them take her and they told me it was a simple procedure and I could pick her up in a few hours. When I came back my kitty was in her little travel kennel. Which is fine for travel, but I expected they would let her sit in an observation cage or something larger. Had I known she would be set back in her carrier I would’ve borrowed a larger one from my parents. Surgery went well and I paid and took off.
I’m not a vet tech, nor do I have any sort of animal medical training, and I don’t know if this can be avoided. But she was soaked in her own urine. I read online that pain meds can cause this. But it was still frustrating. She has extremely long hair and I couldn’t bathe her after surgery.
Nice staff, clean facility, and good prices. I think I’m just a worry wart. Who knows!

I’ve been to this vet clinic twice, awhile back when my dog was sick and today to pick up some specialty dog food. I called ahead to make sure they had the food in stock, asked how busy they were at the moment and explained that I would need to run in really fast since my kiddo had fallen asleep in the car. The gal on the phone was super accommodating and offered to run the food and get payment from me without me leaving my car. THAT is superb customer service. We had a rough morning so this meant the world to me, thank you again! We will definitely be back soon.

EVERYONE save your time and money, find some place else to take loving care of your pets! There are way better and more heartfelt animal lovers out there who deserve the business. The staff has always been very emotionless, I overheard them bashing my rescue dog’s weight in the back room and gossiping about other clients. I still gave them another chance because they are close by; I then witnessed one of the vet assistants yanking a small terrified puppy on a leash very harshly dragging him across the lobby floor. So disappointed with them considering I’ve been a customer of two years and spent hundreds of dollars here, they don’t seem to appreciate the customers they have at all. I am in search of another clinic now and will never be returning sadly.

I would give them zero stars if it were an option. On the phone they gave me a rough estimate of cost for an office visit and antibiotics for what we assumed was an upper respiratory infection. I understand that that isn’t absolute when they haven’t seen the cat yet. After explaining his symptoms, nothing was mentioned about x-​rays being possible, just to expect to pay for an exam and antibiotics. When my husband took him in, the vet picked the cat up and said he was taking him for xrays, and just left the room. There was no discussion, he didn’t ask for consent, nothing. When my husband asked the receptionist about it when he got the bill for the x-​rays, she just said that she’ll mention to the doctor that he has to get consent next time, but that he still had to pay since services were rendered, or they will keep our cat. They billed us over $ 90 for two x-​rays without getting any form of consent. We’ve been there a couple of times for various reasons, and had previously been disappointed by how impersonal, insensitive, and, frankly, rude the vet himself is. These are not the kind of people I want to trust my pets with. We will not be going back.

Companion Pet Clinic Scappoose is great. Dr. Frank Robison and his staff are wonderful, loving people who I totally trust with my fur family. I had to leave my two cats with them when I was on vacation. They were the most reasonable priced in the region. And when I had to treat my sick kitty they were compassionate and loving with my little baby. I highly recommend them. And will continue to be a loyal customer/​patient. Thanks everyone.
These are the type of people you should trust with those furry friends you love!