RPM Autoworx

I’d had RMP work on my Audi a few times. The last time it was taking back in for an overnight stay with RMP, I picked the car up a it had a cracked windshield, which it didn’t have when it was dropped off.
I informed staff and was told the Owner, Rick, would get in touch with me. That took two weeks to speak with him who denied any wrong doing but offered to split the cost of the replacement with me. Rick said he would get a price on the windshield but that never happened in waiting three more weeks on him. Finally, I called my self and had it replaced the next business day that I called. I sent Rick a copy of the bill three weeks ago and he’s never paid it, called or emailed.
Really terrible experience. Not doing what they said, not making phones calls or keeping their word and not owing up to damage they caused to a customer’s car while in their possession. Can’t trust them.

In Savannah from Virginia and ended up getting a pretty nasty chunk of metal in my brand new truck tire. RPM was the closest to my location and I was highly impressed with the customer service I received from the moment I walked in the door. The guys were the epitome of southern charm and this will be the only place I bring my vehicle anytime I’m in the area. Keep up the awesome work RPM!

Super upset at this facility, Was referred to this company by a Fleet company and what a mistake this was… This place charges a $ 60.00 Diagnosis FEE and does not know how to diagnose at all. Poor Response: Took the vehicle in for Uneven wear on the front tires of my 2008 Dodge Ram and for a shaking coming from the front end. There Solution…
1. You need NEW SHOCKS… $ 435.00 later Problem still exists. Took it back 5 minutes later and Head Mechanic (Nate checks it and says I need a new Wheel Hub Bearing Assembly).
2. New Wheel Hub Assembly installed $ 420.00 later Problem still Exists. Head Mechanic (Nate Checks it and determines I need NEW TIRES Estimated cost $ 185.00 Each. Frustrated with how they just throw parts at it instead of actually DIAGNOSING IT I leave… Got to Harrison’s in Richmond Hill explain to them everything that has just happened and They state «We appreciate everything you just told us but lest us do a FREE DIAGNOSES on our own and we will tell you what is wrong… After 15 minutes they take me into there bay and SHOW me that my front wheels would not turn and that my calibers were NOT RETRACTING and that the heat was so intense it warped the Rotors… I Told them how much and what all do I need…
2 new Rotors
2 New Calibers and all fluids Replacement for the breaks total cost!!! $ 518.00 Great HONEST PEOPLE who do a FREE DIAGNOSES needless to say my buddy that referred me to RPM says they are not going to use them anymore and that they don’t need guessing games on there Fleet! RPM you really should be ashamed of your self. All I asked for back was the $ 60.00 Diagnoses Fee Simply Because you made me Spend money on Shocks and a Wheel Bearing Hub that was not Needed. Shame on you…

Amazing Customer service. Amazing facility and quick service. There was coffee with a real mugs, good music, magazines and Wi-​Fi. This was by far the best experience I’ve ever had getting my car worked on. Thank you!

Excellent service. Dropped my car overnight and Kyle called me with information the next morning. Then they picked me up when the car was done. In and out in a day. I even gave them an open door to add more expensive (but unneeded) services, and they recommended against it. I’ve never had an auto shop refuse the opportunity to add more services, needed or not!
This review is for the waters location.

I live in the DFW area of Texas and my son goes to SCAD. Being a dad so far away, it is hard (aka worrisome) when you kid has car trouble. I called RPM because of the reviews. What else did I have to go on? Well, «Pleased» is too minor of a word to use for my experience with RPM. Kile (I cheated and saw your name spelled that way) was beyond FANTASTIC with me AND my son. He was totally understanding of my situation as well as my panic. He provided pictures via email for me to understand the problem (s) with my son’s car and then, talked me through the problems and ranked each one to their severity. Yeah, RPM may do this for all of their customers but, I didn’t expect to get this quality, professional customer service like I did. Outstanding! Outstanding! And, the work was done AHEAD of schedule. Go figure! Kile, I know I told you «THANKS» on the phone (several times) but, THANKS for calming the nerves of an anxious dad. Thanks for treating my son (the one with the overgrown head of hair) so well. He will be in Savannah for the next few years and he WILL come back to RPM when the need arises. When I visit lovely Savannah again, I would love to come by and shake your hand. You’ve earned my respect!

These guys helped me after I bought a used car from a relative. They knocked out a bunch of small issues and some large ones (no horn sound and noises coming from the axle)
I went away on a 3 day trip and the car was ready to be picked up less than 2 days into my trip! What speed, GREAT communication and awesome service. Thank you RPM for keeping me and my Computer Repair business on the road!

Relatively new to Savannah, and have been looking for a good shop to take my vehicles to. Word of mouth pointed me towards RPM, and my experience today sealed the deal. I will not be going anywhere else.
Full disclosure… I’m a guy that tries to do whatever he can on his own cars, but sometimes going to a place with things like lifts, air tools, and the like is better than busting my own knuckles in the driveway. I’m quite mechanically oriented, which helps when selecting and using a shop for jobs I can’t (or don’t want to) do myself.
To start… Everything in RPM’s facility is CLEAN! The waiting area is spotless with free soda and coffee, and there is a huge window overlooking the service bay that didn’t have a single fingerprint on it. Nice furniture, TONS of magazines, and there’s a couple places (Zaxby’s, BK and McDs, and a few others) within walking distance for grub if you’re waiting for your car.
Jason, the service advisor, was more than accommodating. I came in on a budget to have work done on a car that I am selling, and was more than willing to allow me to source parts from a local Advance Auto, as there was a significant cost difference between them and his supplier (they recommended I do this, as they don’t have the ability to buy retail parts, yet realized it’d save me $). Grabbed the parts myself, and they were more than happy to put them in.
Nate, the tech that worked on my car, was awesome! He took me out to the service bay and showed me exactly what was wrong with my car. He was understanding about letting me leave with the car briefly to save $ 100 out of pocket on parts, and jumped right back on it when I returned. He was on point, cordial, and professional.
The best thing? The «book time» for my job (subframe bushings on a Chrysler Concorde) was 2.5 hours. I was quoted around $ 225 in labor for the job. That said, Nate finished the job in around half the time (including having to use a torch to undo a rusty bolt), and at a total cost of $ 125. Amazing!
I’ve been to a LOT of shops over the years, and have never seen this standard of service. To put it simply, I’m blown away. As a car guy myself, THIS is how to run a shop.
Don’t fear coming here… They’ll do you right.

I do not wish car trouble upon my worst enemy, which I don’t have any, but if you catch yourself in need of great customer and mechanic services, and decent honest price, or just a oil change, RPM Autoworx is the place to go in Savannah. Very clean environment with huge waiting room, friendly mechanics who are there to answer questions without talking you into having something done. Oh, and they are recommended by
.