6 opiniones sobre FedEx Office Print & Ship Center
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Joseph G.
Tu valoración: 1 Savannah, GA
I had a smart post return that was prepaid for and printed by merchant. They told me to go to USPS to drop off my package because they couldn’t read the barcode. They had Poor customer service told me to move to back of the line while I called to try and get a new label emailed to me. Smart post is a service that allows fed ex to deliver to usps mailbox on for final delivery back to merchant. It’s a service they are supposed to be familiar with but this store was incompetent
Kinzie C.
Tu valoración: 2 Milwaukee, WI
Giving it 2 stars instead of 1 because the guy that took my order(Darius) was great. When I picked up my oversize print, however, there were lines running through the whole thing, which wouldn’t have been fixed if I hadn’t pointed it out. They offered to reprint, and after it has been finished for a while, I finally asked the gentleman to finish it for me. He says, «one second. Let me finish this up.» He was doing inventory, and wanted to finish counting 5 more kind of products. Anyone who has ever worked retail should know that customers come before tasks. So annoyed.
R R.
Tu valoración: 1 Savannah, GA
I have used this place three times and will never use it again. Order printing online for pick up and the order twice was not ready, had to wait thirty minutes because they claim all orders in the queue must be printed first. The last time I used the self serve and tried to login to Box, there kiosk was not working right, tried to get help but customer service is nonexistent. Staples on Victory completed it my order quickly and efficiently.
Doll S.
Tu valoración: 5 Jacksonville, FL
The 5 stars isn’t for this Fed Ex location in general, but rather for the employee working in there today named Daniel. I went in with a pre packed, pre labeled, easy– breezy transaction. normally I’m in and out of most Fed Ex drop-off’s, with receipt in hand within 5 minutes or less. This is my first time using this location in Savannah on Abercorn… and I was in there for probably 20 – 30 minutes. .why you ask, because Fed Ex, with all of their million$, only had ONE employee working. Seriously Fed Ex? ONE guy at 1215. there were already 6 people in line when I walked in, Daniel was waiting on a customer, promptly and efficiently, I might add, and the line was only growing longer. You guys know that today’s customer service is basically non existent, but Daniel was all over it. Good service, friendly under pressure, courteous and he had a smile. TWO thumbs up for this guy. Daniel, rock on sir.
Tracy W.
Tu valoración: 3 Savannah, GA
They have a few courteous workers and one with mega attitude. The communication and follow up leaves much to be desired but they get the job done with a decent turn around time. It’s very obvious that they have internal issues with getting their workers to process assigned jobs. Fortunately there was no time crunch on my order. The manager seemed to have to force them to process. Much more expensive than Office Depot for the printing. Not so sure I will use them much in the future for my printing jobs.
Daniel S.
Tu valoración: 4 Savannah, GA
I mostly use this place for FedEx shipping. It’s always fast and convenient. I have used their printing service in the past when I’m in a pinch, but I try to avoid it if possible because it can get pricey.