Mike And Mike Computers

horrible. that is the only word I can use. he stated himself as an on location computer repair. after meeting and charging incredible prices my problem. was not even near fixed. 35 bucks on my card and then 120 cash. the. told me I can get the driver’s myself. I was so frustrated I can’t explain. I was very clear as to what I had to have my laptop for work. I just paid him to let him go. very harsh but
has nothing to do with the money expended but the time wasted. horrible. do not use this service.

These guys are a joke, I work at a tech company in the area and can tell you first hand that these guys just call us to do warranty work and then charge their customers. How pathetic. I really hate fake technicians. I hope they read their Unilocal reviews and realize they are not providing any real service.

My computer crashed back in May and Mike came over the same day. He took my hard drive but my old computer needed to be replaced. Spent about $ 800 with on site service charges, anti virus software and a new computer. mike saved all of my files so happy about that. Just last month I got another virus in which Mike came over and took care of. His service is great but if you’re on a budget it may be pricey.

These guys rock. I am not a total tech idiot, but run into some issues every once in while. Mike and his son are very easy to deal with. offering suggestions for maximizing my hardware and software options. Always available for a quick tip at no charge, and are genuine and competent.
Thanks Guys!

This guy is a joke. He is not straightforward about anything. Ask him anything and he’ll say it’s a «company» secret. The «company» consists of him and MAYBE one other sleaze ball. I have a nagging suspicion that he sets up remote access to your network — not to mention he turns your wifi network into a distasteful advertisement for his services. It seems his modus operandi is to seek out affluent neighborhoods and take advantage of the less-​than-​tech-​savvy.

Having a snafu with a brand new computer is incredibly frustrating, but Mike was able to eliminate all of that frustration in a prompt, courteous, and inexpensive fashion. Turns out the problem was simpler than I had imagined, but Mike treated my case with the same attention as he would with any other. Will definitely return to Mike in the future!

I was having trouble with some basic software and my hard drive, so on the basis of a reccomendation from a friend of a friend we gave them a call. I guess they earn one star for Mike showing up, but, after that, everything went downhill. Despite having claimed proficiency with the software on the phone, he clearly knew nothing about it and spent almost an hour accomplishing absolutely nothing. Then, after telling me the entire visit was going to be only $ 50 when he arrived, he tried to charge me for $ 200 — after accomplishing absolutely nothing!
Finally, before leaving I asked him for an estimate on what it would cost to fix the hardware of my computer. He said the computer was in good shape, a couple of things should be replaced or fixed and he thought it could be accomplished for less than $ 200. I asked him to send me an estimate. After a couple of weeks, and numerous follow ups by me, I got a message explaining that my computer was not worth working on and highly reccomending that I buy one of their computers. When I pointed out that that response wasn’t consistent with what he had told me when he was actually looking at the computer, I got no response.
Now, as if I didn’t feel annoyed and cheated enough already, I can’t get them to stop sending me their crappy e-​mails about how great their service is.

My Dell Laptop died over a month ago, and Dell promised me that they would resolve the problem. What they did was send me a brand new computer. Great right? Not really since all of my data was on my old laptop. So I called around to find a service to retrieve the data off my old hard drive. I was getting quotes of $ 900 and up. It seemed ridiculous to me and I just resolved to give up and start over. But then I came across the number for Mike and Mikes Computers. I called and talked directly to the owner Mike, he assured me that it was an easy process and he could come out to my home and transfer the data at an affordable price. Mike came out the same day I called. He was friendly and helpful. While he was downloading the data he explained a few other things that would improve my computers performance and keep it virus free.
I will be calling Mike for all of my future computer issues, and I will be recommending them to everyone.

I found these guys on craigslist and being I wanted to support local businesses thought I would give them a try.
Poor customer service and communication. I’m no tech person, but not stupid, so saying we can’t say much without giving away our service secret does not win me over.
I had to constantly follow up and at the end of the day I received a non-​recoverable hard drive, a bill and spam emails from them about other services they perform.

ASK FOR THEIR LICENSE NUMBER ON THE FIRST CALL!!! Listen for the «liar tell»
CONTINUE SEARCHING. USE SOMEONE LOCAL, LICENSED, AND HAS A STORE.
REPORT THEM TO
…/​
Bureau of Electronic Appliance and Repair, Home Furnishings and Thermal Insulation
3485 Orange Grove Avenue
North Highlands, California 95 660
Telephone (916) 574‑2041
Telephone (916) 574‑2069
FAX (916) 574‑2043
E-​mail:

I bought a top of the line Lenovo desktop from Mike and Mike computer in Sausalito/​San Francisco early this year and have had nothing but trouble since day one. Mike and Mike Computer promised me it would be under warranty but withing two weeks and multiple phone calls to Lenovo, it turned out according to Lenovo to be a discontinued ‘new’ model not covered by any warranty. I’ve since then sent them five letters and not one has been responded to by phone, email or snail mail. WARNING!!! This is a company you DO NOT want to buy from or rely on for customer service or dealer supervision. DON’T buy electronics from a company you don’t check out on Unilocal to see the experience of other consumers. Six months after purchasing this $ 1000.00 nightmare, I’ve NEVER received what I was promised from the company I bought it from or the manufacturer, LENOVO. I’m a disabled senior citizen living on Social Security and believe I was ripped off by the tiny company who sold me this overpriced piece of crap and LENOVO who apparently assumed the IBM computer company and changed the name to LENOVO. I urge you to BEWARE of LENOVO computers and anyone selling them.

I have been having problems with my home internet for months and called mike&mike due to their great reviews on Unilocal.I found their service to be incredibly disappointing. They arrived, used some free online testing system to check the connection, blamed comcast, and told me to call them back if I wanted more help.
So, they didn’t fix the problem and walked away with my $ 60 for about 20 minutes of work.

I am a musician who writes music exclusively on the computer… i was a week away from finishing my 1^st album when my hard-​drive said it’s final goodbye and of course i was too stupid to have backed anything up.
I can barely express the pain this caused me and everywhere i turned people were asking horrendous amounts of cash to recover my data. Until i ran across these guys on craigs list… EXTREMELY reasonably priced… professional background and equipment… and really really friendly on top of that.
Long story short… i got all my work back, for a fraction of the cost everyone told me it would be. Great service and great follow-​up… I am a customer for life!