Lifefactory

Glass is our safest option for storing and drinking water. Lifefactory is the only company I use. I appreciate the quality and the ease of care. I have made some serious investments in their bottles and carried them with pride. Quite sadly, I have also broken two within two weeks. Really? After carrying one specifically for over two years? With hesitation, I called the company and shared my tale. I couldn’t believe the response! They are sending me a full replacement for the one I busted today! I LOVE THEM! It’s replacement will arrive later in the week. Alas a bit late for a journey. This is the only way I carry water. Off to the store to purchase another colorful set. Look! It has gone beyond a want to a need! I am sticking with Lifefactory!
Thank you, Robert at Lifefactory for your quick response, patience and sense of humor.

Koryn, thank you for being an awesome customer service representative! A+

It looks different and cool, but I purchased the water bottle with the straw option, and it’s been nothing but a pain. At first as much as I tried I couldn’t get water to come up through the straw. I reached out to Life Factory and found out that you have to have the straw at just the right angle for it to work correctly. What’s even worse, every time I pick up the bottle to sip from the straw (that’s in the right angle) water/​juice come flying out all over me and down the bottle. So frustrating as I keep giving it more tries and I find my self cursing as the water shoots out all over everything. I don’t know why it does this, but this is officially too much work for a water bottle: make sure the straw top is just in the right angle while moving like a snail when you pick it up in hopes that the pressure doesn’t spill out all over you. I wouldn’t recommend this product.

Lifefactory is a company with great customer services. I ordered 2 bottles for a Christmas present, but I never received it even though the Post office said they delivered. I called Lifefactory to ask if they delivered to my home address or somewhere else. They said they shipped to my house. So I guess my package somehow was stolen after delivered to my door… The Lifefactory customer service who answered to my call sent me 2 bottles again today, December 24^th! I really appreciate Lifefactory about trusting me and being so nice. Thank you so much!

I first heard of Lifefactory’s products at Whole Foods. I bought one of their 22 oz. glass water bottle wrapped in this funky silicone sleeve and like them so much that I bought two more in my favorite color Orange. I prefer these glass bottles over all my Sigg Bottles when I’m working out or using them in the office. Only compromise is they are heavier since it is glass. And yes they are BPA free blahzay blahzay… etc.
They are dishwasher safe and but even when I had a crack in one of the bottles after washing it. I contacted their customer service and spoke with Jackie and she was nice send me a replacement glass bottle after explaining what happened. Added bonus that they’re a Bay Area co with a great product that offers value.