Macy’s

Dont open a credit card w them. They make it seem appealing but if u dispute anything you will be given a automated # that will twirl you around. The reps arent helpful. Ive been hung up on… its fustrating, save yourself the agrevation.
Other stores have better deals w less scams and better quality.
Avoid

Macys always has something for everyone. Was able to get a good deal on a box of high-​end ceramic cups with butterflies today. Original price was $ 79, one day sale price was $ 30.99.

Slow service ! Store is a big mess can’t find stuffs in one place need assistance no one will stop to help you at the Time of Pay long wait at the line

what everyone else says… you can’t find an open register to save your life. you can’t literally give them your $$ I hope someone from macy’s is reading this… you have a problem!

Macy’s has great items. My favorites are Michael Kors, coach, men’s clothing and fragrances. I have to say I was very satisfied with the customer service I received for last minute shopping. I had a funeral to attend and was trying to find a decent black outfit that was reasonable in price and look. One of the employees was extremely helpful. He spend over an hour helping me, he got me different sizes and took his time to help me find something to wear. He found me an entire outfit for $ 65 and on top of that he gave me an additional 10% off. I was shocked and very appreciated as a customer. This is what customer service is all about and I’m very happy I was helped by one of Macy’s best employees.

STAY AWAY FROM THIS STORE.
This location is big and convenient, which is so unfortunate. It takes you about 30 minutes to find a register that actually has someone working at it, and then once you do, you wish you hadn’t… every employee I have encountered on the bottom floor (women’s sections) are completely rude and act like you are bothering them when you ask for help.
The managers aren’t any better and I have personally had them insinuate that I was lying on two occasions. I have seen this happen to others as well. It’s not only unpleasant, but I can’t imagine that it’s good for business either…
The top floor employees are actually really nice, and I have NO idea how that happened. It seems like a whole different store.

If you haven’t worked in retail you will not understand how a store works. Complaining about bags is just trivial bs. They are the same bags sent from a warehouse to all stores. As for messes, they are created by customers. Customers who don’t care. You don’t walk into a friends house and make a mess. Just think of going to a store as being a guest in someone’s house and treat it with respect. if you pick something up put it back down on the shelf or rack you found it. As for finding someone to help you, the schedule is handled by a computer. If someone calls out and management can’t find anyone to fill in they need to shuffle people. If you are ignorant enough to come in 10 min before closing or right when a sore opens it is your problem. Staffing is staggered by when the majority of people shop. Also workers need to do other things than stand behind a register and wait for you. They need to help people find things and straighten up messes made and put things away. Also don’t be so rude to be on your phone when you need something or someone’s help. It’s rude enough your on the phone in the store in the first place. Also take your sunglasses off its polite to look people in the eyes when talking. If you are nice to the help they will be nice back. We don’t need your attitude when you try to return something without proof of purchase.

Worst store I’ve ever shopped in. Merchandise is messy, unorganized and strewn all over the place. Very rude employees — I received a gift card and decided to splurge on a bottle of Chanel perfume. Sales associate was rude — behaving as though I was inconveniencing her. Very disappointing experience.

Macy’s, please do something about the shitty shopping bags you hand out. Plastic? Seriously? You’re the flagship store of the Square One Mall, and you hand out PLASTIC shopping bags, like we’re at Kmart? What the hell? I used to be able to ask them for a paper shopping bag with handles. But not anymore. When you ask them now, they all just say they only have the plastic ones. Whether they are being truthful or simply don’t care to check, I don’t really know. If every other store in the mall gives you a classy paper shopping bag with nice handles, I think Macy’s can do the same.
As for their clothing selection, I have no problem with it. They have a pretty decent selection. They don’t always have the size you need, but no store does. The dressing rooms are horrible. Two little cramped dressing rooms awkwardly placed behind the register.
The main problem is their stupid shopping bags. Every time I spend money in there, I am immediately reminded how little the company cares about their customers, when I’m handed on of their cheap-​ass bags. They want to save as much money as they can, and to hell with the customer, apparently. The red star on the bag gets all over your hands, too. The bag is flimsy and many times needs to be rolled down to hold it more firmly, and then the heat form your hand makes the red ink from the star get all over the place.

Working at Macy’s is not easy. Minimum wage, one day coupons that seem to only work on cheap clearance items & the fitting rooms… oh dear those fitting rooms. I was a manager here (Burlington & Belmont– RIP because Belmont just closed down), and my my my, it wasn’t easy or fun.
I applaud the associates here because everyone is very friendly. I know they’d rather be with their loved ones on a lovely weekend, but they’re stuck here– mainly because we all need money to survive. The selection of merchandise seems ok. I mainly just pass by or shop the cold weather in the winter.
One plus for working at Macy’s is the deep discount you get and being able to use the employee discount at Bloomingdale’s.

So stay clear of this Macys especially the Juniors Dept!!!
Its not a pleasant experience!!! The racks are so messy, if you get an item wo a tag — good luck getting the price & trying to under the ladies in the dept, the reps speaking different language to each other, they’ll get to the customer when they can is their attitude.
I needed a price & the young lady walked away with the item & never came back, I had to find her. I told her where I got the item and I was told I had to try to find a similar item. They could not locate the clothes that I had on hold.
STAY CLEAR!!!

I wish I had the name of the guy that helped me in the Men’s department, he was awesome.
Found me the short sleeve shirts, made sure I got all the discounts on the other shirts I bought on top of the short sleeve, told me about the huge discount I would get if I opened a Macy’s card and then told me to just pay it off right now and to keep it so I would get even more coupons. EXCELLENT.
If I weren’t married, I would have totally kissed him!

I cannot believe I am the first person to Unilocal this Macy’s! It is truly a sight-​not-​to-​be-​seen! This is the closest Macy’s to my house, which makes it really convenient, but unfortunately the merchandise selection leaves A LOT to be desired. I have recently decided to go to other Macy’s, like at Burlington Mall or Downtown Crossing, whenever I have the time!