Clean Joe

Great guys, great work. Had them take care of my home after a fire. Made the situation a whole let stressful.

Just had them clean my unit… I hate writing bad reviews but when you feel you’ve been taken, you must speak up… I was quoted 139.00 over the phone, their ad in angies list says 99.00 for whole house and 9.00 extra per room. i have 4 rooms. He charged me 225.00,and i showed him the ad and he went on about this extra and that extra… Bait and switch… i will also post this in angies website.

Clean Joe came today to clean the grout and my kitchen floor. First time using them. They were excellent, Accommodated me by coming early that day, rather than the afternoon as I had scheduled. And they were right on time at 730 am! Very nice and professional. Extremely aware of my furniture and floors as to not get them wet. Very knowledgeable as well. The floor came out great and the price was reasonable. Would use them again.

THE BEST IN THE BUSINESS. Our hot water heater expired, and in its expiration left water all over the basement. My plumber came immediately, and as he was replacing the water heater he asked me if I had anyone to clean up the water — and he said, «I know just the guy, and they are excellent.» Kudos to my plumber, as he was spot on!
Failed to mention that this happened during the torrential rain last week. And, Joe arrived within the hour that my plumber called. My plumber was heading out the door into the rain, and Joe escorted him out with an umbrella to his car. He then checked out our situation, and knowing that we were not prepared for his crew to come that day, he arranged for them to come at noon the next day — which gave us time to sort through the damaged things. Joe also asked for my home owners information, and let me know that he would help get things squared away with them.
The next day, all went exactly as expected. Joe was on with my insurance company, who then got the adjustor to come the same day. And his wonderful three man crew came promptly at noon and proceeded to get to work removing the water and disinfecting the basement. To make sure that all was dry, they left their drying machines at our house throughout this past weekend.
Like Bruce A, Joe and his team have earned a customer for life, and I’ve had many a conversation with friends this past week about this great company, and thought that this service deserved a shout out in Unilocal

BAD experience with this company. Made an appointment for 9:00am on 4^th of July (2014.) Confirmed that they were open on the holiday. By 9:30am no one showed up and no phone calls. It took two calls to their answering service and another half an hour to get in touch with the owner, Joe. Who began to tell me that it’s «not my fault. it’s the lady that wrote down your number. She wrote it wrong.» I’ve been calling your for two hours.” He told me «Don’t be mad at me honey, don’t be upset sweetie, I’ll turn around and be there in half an hour.»
I told him I did not appreciate the condescension and he apologized. He did arrive half an hour later and REFUSED to knock a penny off of the price. Not one cent for all the inconvenience he caused me, including waking up early on a holiday and waiting around for him.” Apparently his time is valuable, mine is not.
Also, when he arrived he saw that the woman who took the order put down an ottoman as well — which I did not have. I would have expected a reduced rate, but he said no, because there is a chase attached to the couch.
Given that he clearly had a rate for a piece of furniture that wasn’t there plus the 90 minutes I had to wait for him to show up, I should have had a much cheaper rate than what he charged. I’d say $ 40 off would have been reasonable. Instead, he refused to deduct anything. He seemed like a nice guy, but totally unreasonable and stubborn.
I don’t like knocking small business, but I unfortunately have to say that I would NOT recommend this company.

Clean Joe is a great company. His workers are well trained and he brings in experts when they are needed. He is always looking to do the right thing for his clients. His product is impeccable. Very quick to respond, easy to work with. I recommend him highly.

Clean Joe is the single best carpet cleaner that I have ever worked with in all the years of having our home and business cleaned. During our initial contact, when I was trying to get quotes from different businesses, he was by far the most thorough with his questions — which made me feel confident in his estimate.
On the day of the cleaning, he was there right on time, despite being about 20 miles away — probably fighting morning rush hour traffic. He then proceeded to measure the entire space that he was going to clean — and found that I overestimated the total square feet of the job and gave me a price reduction, I really appreciated his honesty.
After giving me a revised quote, he carefully vacuumed and cleaned every inch of carpet in the place with his high powered commercial truck mount.
When he was finished, he walked me through everything that he cleaned and made sure that it met my expectations. He over exceeded all of them.
To top it all off, he called me the very next day to confirm that I was satisfied with his work.
Josef Koch is a true professional and he has earned a customer for life.