The Apple Core

Our MacBook Pro had slowed to a crawl and seemed to choke on the latest software updates. I was afraid it was at the end of its useful age. When we took it to The Apple Core the scanned it and found numerous malware/​spyware/​viruses had slowed it to a crawl. After they cleaned it out it’s been almost as good as new, which is nice considering it’s a 2009. When I went to pick it up I found the personal service to be amazing. The tech talked tome at length, answering any and all questions. I also found out that not only can the perform hardware updates on older systems that are easier to upgrade, but they can perform upgrades on the systems that came out over the last few years and are generally considered closed systems, that was exciting new to me. The depth of services the offer are too numerous to detail here but I would recommend anyone using Apple Macs check them out, especially if you are living in both a Windows and ‘ac world, they can help streamline your work flow tremendously.

This place is so helpful! Nick and Melissa are very knowledgeable, and their customer service is on point. I came to them for a water-​damaged iPhone 5 last year, and I recently cracked the screen on my new iPhone 6, which they did a great job fixing. Instead of just gluing on a new piece of cheap knock-​off glass like more tech repair shops in the area, they use high-​quality authentic Apple products. Great products, great value, great people. What more can you ask for?

Highly recommend! The Apple Core are my go-​to Apple repair, retail and service store!

Virus notice. Total panic. Called Apple Core to ask about it and brought it in on the spot. The next day I got it back cleaned up and faster than ever. Great staff. Will come back if I have any other problem. Thank you to Michelle, Melissa, and Nicholas.

I have a mixed review for this business. Nick provided good service for an old iMac and kept it from dying for a while. Then I bought a new computer from him. It had serious issues with the new software that had to be resolved by going back to a previous OS. I can’t believe that he charged me to resolve this. He said it took him a long time and he needed to be compensated. He further stated that he could not honor the warranty for a two week old computer because although he is an Apple reseller, he is not reimbursed by Apple for doing warranty work. This seemed pretty bogus to me. In retrospect I should have contacted Apple about this… If he couldn’t do the work for free, he should have sent me to the Apple Store.
When it came back to me I had lost data, including important photos in IPhoto. Also, I have tried to contact Nick to resolve additional issues recently and he has not returned my calls.

Today my Apple I-​Pad was showing the I-​tunes icon with a charger cord picture. I was in a panic. I really didn’t realize how addicted I was to this electronic device. I called the Apple Core and they assured me they could fix this problem. Melissa explained the procedure and said I might lose all data, pics etc if it would not update. Took the chance and voila my I –Pad was restored. We tried problem solving ourselves on our computer but it didn’t work. She was wonderful, knowledgeable and a pleasure to talk to ! Thank you again Chris G

We may have a new Apple Store in Sarasota, but Nick and Melissa at the Apple Core surpass Apple’s service! They will solve any problem you may have and go the extra mile to ensure that you are a satisfied customer. And I am definitely a satisfied customer. Nick even installed the system in my car!

We took our two working computers to Apple Core after reading the glowing review in the Sarasota Herald and the reviews here. We could not be more disappointed and devastated at the outcome. The goal was to merge two computers into one. This was to be done in a few hours. Two weeks later we got our computers back and they were a mess. The issue was blamed on a new software upgrade, which we agree may have been a cause, but, not to the extent of the problems we were facing. I believe the company put a lot of time into trying to fix the issue, but it has rendered our computer useless. Partitioning the two systems is not commonly done according to Apple. During the migration process Apple Core encrypted one hard drive which has caused problems. We have since struggled to get the MacBook Pro operating properly. We also have incurred substantial additional expenses in doing so not to mention the stress of not having a computer and losing data. I cannot recommend Apple Core after having all of this trouble.

I just heard about the Apple Core recently in the newspaper. We are long time Apple users and have used services from other repair stores in Sarasota, Tampa and St. Pete, including the Genius Bar in Apple Stores. What a difference the Apple Core makes! We totally agree that Nick and Mylissa are delightful and extremely knowledgeable. I called with an emergency. My Macbook Pro’s trackpad had stopped working and I had to get 5 invoices out by the end of the day. Nick saved the day! In addition, even though it was an emergency, he seemed delighted to help. We HIGHLY recommend the Apple Core for any Apple product (new or used).

We’re very lucky to have such talented Apple specialists in South Sarasota, very convenient to Venice. Nick saved my computer from a NASTY virus and turned it around in a reasonable time. They also run individual classes and sell new and gently used products. I’m so glad they are here!

Fabulous customer service! Fast and knowledgeable. Highly recommend!

Simply put Nick is a LIFE SAVER!!! Not only he fix the problem, he explained (so a computer illiterate like me) could understand what when wrong and how it could be fixed! I’d give the man TEN stars if I could!!! FANTASTIC work! You are now my official Mac tech!!!