Sunset Subaru

I’m so happy with this team I’ll never go to another Subaru again.
Donato DeAngelis actually made my day, and I couldn’t have asked for better service. Not only did he give me some good car advice and some laughs, he actually pointed out things that no other Subaru dealership ever cared to mention to me after I bought my Impreza in Colorado and returned home to Florida with it.
I feel so much more educated about my Subaru now and it was a pleasure to also meet Frank Suarez and the service team who went out of their way to make sure my car was taken care of.
Thank you so much for everything today, it’s highly appreciated and I’ve already made it a point to tell my experience to my friends and family.

A Five-​Star plus service thank you, Frank Suarez. My routine service/​maintenance experience for my 2016 Outback has been great. Trustworthy and reliable, I am delighted with the Sunset Subaru service center.

Sunset Service test drove my vehicle and got rear ended. My car had to be in the body shop for over a month. They installed the wrong mudflap on the right rear quarter and tried to tell me that it was the only one they can get, it did not even match the original or the left side. I had to take the car back up there and have them correct the problem after finding the correct mudflap and contacting an attorney. The paint does not match on the bumper, and their excuse is all bumpers don’t match the car even when brand-​new. This car is only a year and a half old and garaged. They keep feeding me with excuses, excuses, excuses. Save your self issues and problems and do not support this dealership or Chevy Sunset in Sarasota Body Shop. They are a joke.

I had bought a 2011 Outback here and it was the best car I owned, well a 1999 Plymouth Voyager with 186,000 miles on that I gave to my nephew was maybe the best and yes, it is still running. Anyway, not only was the buying experience here exceptional but the service department deserves accolades. I never had a problem with the car but when it needed service the two service agents always made sure my appointments were scheduled and my wait times were acceptable. I hated having to give that car up but medical issues were responsible. The car handled well in some of those monsoon like rains we get in FL; and when I was up north, it was sure footed (tired) on the snow covered roads. Can’t beat an Outback and this dealership is excellent. I’ve dealt with two other Sunset dealerships – Audi and Cadillac – but this place is the best of the three.

We shopped many different vehicles at many different stores and I can say one thing for sure… SUNSET SUBARU ROCKS!!! Tim, the Sales Manager, made everything so quick and easy. I picked out an incoming vehicle and he worked up lease payments that were in my budget in less than 15 minutes. I am not kidding. Reserved my wife’s new 2015 Subaru Outback and can’t wait until it arrives. Subaru did a terrific job on this new model.
UPDATE: Just when I thought this experience could not have gotten any better, IT DID… We are going away on a trip this weekend and my wife really wanted to have her new Outback to drive. Unfortunately it did not arrive at the dealership before I had to be at a conference in Orlando this week. What did Sunset Subaru do? They brought the Subaru all the way to me and picked up my lease return and took it back to another dealership for me. THAT IS SERVICE! By the way, my wife’s jaw hit the floor when I showed up in our driveway last night with her new car. She couldn’t figure out how I pulled it off. Had to fess up and let her know it was the amazing folks at Sunset Subaru that made this happen. We will never forget this experience. Thank you Tim Reeher and Team!!!