Steak ‘n Shake

Stopped in for a late lunch, had a 15 minute wait. Steak n Shake has always been a great spot for burgers and shakes. I was trying for something on the lighter side so I went for the taco salad, it was ok, just a basic green salad with seasoned meat, cheese and tomatoes. It took a long time to get our food after we ordered, this was disappointing as well. Next time I will stick with the burger as the rest of my family did and not be disappointed.

Filthy, Disgusting and Nasty sums it up! Food is hit or miss, called home office and there was no follow up, and I am surprised the Health Department hasn’t been in to shut the place down. I will be giving my future business to the new Culver’s going up by Lowe’s on Cattlemen, just South of Fruitville, cannot wait, their food and frozen custard is awesome!

What a cranky group of people! Not one person smiling or polite. Regretted telling them they forgot to give me Cajun fries because they grabbed my plate rudely and came back with Cajun seasoning covering all my food. Would it recommend to anyone

Waited 1 hour and fifteen minutes for cold chili and burgers No help from server or mgr. Walked out the place sucks service and food horrible .Save your’e money and time. Many other good fast food places to go to.

Horrible sat for almost 10 minutes after being sat by tge manager. Another 10 and no drinks. Filthy inside even the managers clothing looked like he hadn’t washed them in days. Then he disappeared. The floor hasn’t been mopped in what seems like this millennium. We walked out

Fries were stale, burger very thin but tasty and cheap. Place is filthy. Came here at 10:00 pm few customers but took a long time for the food. Don’t look at the floor where they cook or any place for that matter, very dirty. Seven employees were working needed to have one sweep and mop the floors.

Popular for lunch
I stopped in today just after noon for lunch. There was just a couple minute wait to get a table. During my visit the wait was never too long but the place was always full.
For lunch I tried their popular Jamaican Jerk Double Steakburger. It came with shoestring fries and I got a Chocolate Shake. I liked the burger, not too large but good, with some jerk sauce to add a little kick. Maybe not so much a kick as a tap, but still ok. The fries were good, not very salty so you can control how much salt you would like to add. The highlight to me was the shake, an indulgence I seldom have. Large and thick enough I tackled most of it with a long handled spoon. All this for a very reasonable price of $ 7.47 plus tip.
Steak ‘n Shake has table service, just a nicer place than your usual fast food places. White shirts and black bow ties is the uniform. My burger arrived about 5 minutes after I ordered, the shake followed a few minutes later. The staff was a hurried group so I would not expect too much, but my server was nice.

I’m really not too fond of their fries, but the burgers and shakes are goood. Drive thru takes forever so might as well eat in

First off, for it being 9:20 it wasn’t all that busy, we (a party of 4) came in to get a shake and hang out, the person before us in line got helped and then the guy at the register just says he has to go, and walks away. Very rude, and he didn’t even seem like he wanted to be there. After waiting for 5 minutes and no one came up and said they’d help us as soon as they can, someone from the corner shouted that they’d be right over, there were servers and other worker all over the place yet no ONE came over to take our order. Still trying to be patient so we wait another 5 minutes, at this point it’s just ridiculous to that we are being ignored, they clearly saw us. I can’t believe how poor the costumer service is at this location, we rather drive 30 miles out of our way then wait and be ignored here. Hope the management improves on the staff. Very disappointed.

If you don’t mind sharing your food with ants, food is ok for the price. We had sugar ants walking across the table from the wall. Floor was pretty sticky too. Place Needs a cleaning. Makes me wonder what’s in the kitchen.

Stop in today with my daughters and after 3 tables we finally got one that didn’t have ants crawling all over it. Ordered two chicken tender meals the serving was soooooooo small my one daughter ordered the chicken sandwich even after we mention twice no mayo the damn thing came out with mayo couldn’t find our waitress and the manager had a huge hole in her blouse when she moved her arm you could see her bra we will NOT be back and I advise you strongly not to eat here …

Normally a good cheap place to eat with great food, but I got food poisoning there this weekend. I could tell something was up while waiting in the drive through it smelled horrible inside. Be careful eating there.

It’s been 8 years since we last visited this location.
Mid-​Saturday afternoon; somewhat busy, but still many empty seats.
There were 2 of us and our order was simple.
The issues:
one of us ordered water & asked for soda with meal; soda was brought immediately, to sit and go flat while waiting for food.
food dropped off by someone other than our waiter (am I wrong or was he a bit attitudinal?), who disappeared so quickly that we wondered if there had actually been someone there; no effort to see if order was correct or if food was acceptable.
French fries on both orders were cool, just above room temp.
Bacon ‘n Cheese Double was barely warm.
3 shooters looked to have been thrown together from some distance.
sat with empty drink glass (waiting for refill) for most of meal; our original waiter finally returned (first time since dropping off drinks) to refill glass. Although many other serving staff passed our table before then, it proved impossible to flag anyone down and they certainly didn’t offer any assistance.
The men’s room smelled like a truck-​stop toilet.
The food was cheap; and so was our experience.
Tell me, Steak ‘n Shake, what’s my motivation to return?

Once again the same cashier has screwed up my order, the only reason things get messed up is because he pulls 5 cars to the front and then the runners hand out everything without any knowledge of what the orders are. My first order was full a foot long hot dog and fries, got taco salad? And tonight, I ordered a hot dog with fries & drink combo and then pulled up to the window (and recognized the cashier who I wont describe on a public review, and I don’t even know his name because it is not on the only receipt I have). He told me to pull around and it would be brought out shortly, the runners came out with my hot dog and fries and walked away and they almost forgot my shake then no one gave me my drink. The only one that pays for these simple mistakes, is me, literally. I would rather wait in line than to pull around to the front, it makes no sense.

You can’t beat the price. kids eat free on the weekends. Burger and fries for $ 3.99. They tend to get a little busy for lunch. Plus, they run adds in the paper loaded with $$saving coupons which is a bonus

We went for breakfast a little while ago on a saturday morning. The restaurant was not busy so we did receiver our order pretty quickly. My wife ordered over medium eggs, when they came out they were very underdone. Not that big a deal, however our serve never came back to check on us. We wait a little while to give her a chance. Then we heard her across the restaurant say «I’m going on break» so after that we were done, walked up to the front and spoke to the manger. The manager was great, apologized and offered us a free milkshake coupon and took my wife’s meal off the bill. I’ll just stick with the burgers using drive thru.

Went twice this week. Both times both orders weren’t right, and we waited and hour after ordering (two burgers) to get burgers that weren’t made as the menu stated. Price is definitely good, service –depending on the server– is hit or miss.

Really yummy shakes & burgers, nice table service.

I had the best $ 4 burger I think I have ever had. We were on vacation, needed quick, decent food, and Steak n’ Shake filled the bill nicely! The service was super fast, the burger quality was surprisingly good, and the skinny fries were tasty. The burger size was large enough to have been worth the price alone, but they came with a great side of fries. I fed a family of four for less than $ 20 bucks. I didn’t think that was possible on vacation. I hear they are coming to my hometown of Denver. I’ll be there opening day.