Springhill Suites by Marriott

This is a Rant. I apologize for it now, sorry. I think there’s a story here, especially for the weary traveler.
I am in my third Florida Marriott hotel in in 5 days. That’s not that shocking, if you know me you know I travel a lot. And I am a Marriott traveler. Status is everything. So far it has not been a great performance by Marriott.
This hotel is a mess. The floors are filthy, the fixtures grimy and the place has an overall odor of-​I don’t know, maybe mild. Furniture scuffed. TV control doesn’t work well. Just a mess.
Now Spring Hill Suites is not the top of the brand. I understand that. But it is aimed at the business traveler. We want consistency. We want reasonably clean rooms reasonably stable wifi. We want a couch you can sit down on without a spring popping up.
Really, @Marriott can’t you get it together? Hilton lost my business a few years ago, I moved on. How many others see the same thing.
One bright spot, the front desk people have been fine. Friendly and accommodating.
OK the rant. On New Years Eve my reserved room in St Petersburg/​Clearwater Courtyard was not honored. A reservation I made weeks ago. A reservation that I confirmed and check in on theMarriott app a reservation that Marriott sent me a notice that it was available and ready. Almost midnight and sorry, got no room for you. So what happened? I’m sure it wasn’t that there was a Bowl Game the next day and some desk clerk could probably sell that room for a few hundred over the rack rate and put the money in his pocket. I’m sure that wasn’t it.
But I’m satisfied, Marriott is looking into it. Yeah sure they are. Yeah sure.

A very clean and we’ll staffed hotel. My complaint was the terrible layout of the rooms and the entire hotel. The lobby seemed inefficient for mass human movement. The breakfast was good but the room was not functionally designed well. I ran into alot of people. Also, there was only one elevator and it was very sketch. The rate was reasonable and presentation was extremely friendly yet professional. I would go back for the service.

We had booked a reservation several months ahead for 4 adults and 1 child, asking for 2 beds and a sofa bed. When we checked in, we were told the room we had wanted was ‘out of order’ and they couldn’t do anything. Now 4 adults are sleeping in a king bed and pull out couch and the 3 year old has to sleep with her grandparents because there were no pull away beds to be offered. What’s the point in making a reservation?

It has been 3 years since we stayed at this hotel and feel it has gone down hill. Stayed one night before here at Courtyard much better option. They did a half done renovation on this hotel. I have stayed at a lot of Marriott properties and this not up to standards.
Shower curtain in bathroom so long .
When you pull out the sofa bed you can not walk by it because of the way they positioned it you have to crawl over it to get to other side of room.
We killed a small roach ugh
Breakfast same stuff every day and not replenished well.
Carpets in hall and elevator very dirty.
Plenty of other hotels on this street will not stay here again

Very nice hotel. If you are at all hesitant about staying here because it’s near an airport — don’t worry. I was here on a Friday and Saturday, and I didn’t hear even one plane. It was a non-​issue. The hotel has lots of pretty shade trees and sits back from the street — kind of secluded — it’s nice.
The lobby and hallways in the hotel appear to have been freshly remodeled. The carpets seem new and the furniture in the lobby is beautiful. It’s a very pleasant space to walk into.
I was checked-​in by an exceptionally nice young man named Eric. He was so pleasant — not only to me, but to the other guests who came in at the same time as me. On my second night, I needed something and Robby helped me. Robby, too, was very nice and pleasant. Both these young men are an asset to Marriott!
My room was nice. It was spacious and clean. There was a big sofa and living area, a separate sleeping area, and a little work space with a kitchen area behind it (microwave, frig and sink). The bathroom had the vanity and tub/​toilet separate — I like that. The bathroom was nice and roomy and super clean. The bed was softer that I like, but it was okay.
My room had a bit of a smell in it when I came in. I tried to open a window, but the windows only open a couple inches, so it didn’t help. I asked to change rooms, and there was no trouble or issue with that at all; I was quickly switched to a new room.
The breakfast (complimentary) was good. The lady working in that area was very nice and efficient. There’s plenty to eat and it’s a nice area to sit and relax and have your breakfast.
There’s a gym (ha, ha, I don’t use that) and a pool (never use), but I saw them and they are nice. Parking is free and there’s plenty of it. Wi-​fi is also free and it is exceptional — very speedy.
This hotel is a good location (exceptional if you need to be by the airport). It’s on a main drag, and downtown Sarasota is only a few minutes away. There are grocery stores, malls, restaurants, specialty shops, and any kind of store you want within a few minutes. The Ringling thing is just minutes away.
I went to watch the sunset both nights I was here and it was a quick drive to Lido Key (good spot — just past St. Armands). There’s plenty of parking there and it’s a beautiful white-​sand beach with a gorgeous view of the sunset. (Directions: Go left out of the hotel onto University (west), then another left when you get to Tamiami Trail. Go a little ways down (just past Fruitville), and turn right to go across the causeway to St. Armands (west again). After the circle at St. Armands, just follow the signs for Lido Key — it’s a great sunset spot.)

It’s a great value for the money location is good. Staff is excellent helpful and friendly. Rooms are big and spacious but outdated. Carpet is worn and casino like. Smells of stale old cigarettes. But for the value and the bells and whistles like free wifi breakfast and coffee it is a good place to stay. Would recommend this hotel

Pros: Good value for the price. The rooms are spacious and comfortable. Convenient location. Very friendly and helpful staff.
Cons: breakfast is average. Pool an spa need to be maintained better. Bed too soft for my taste.

Clean rooms and outlets by the bed — absolutely need those. Your standard spring hill suites but with a great front end staff. Very friendly and attentive, even when busy. It’s kept me coming back. A good gym with free-​weights and treadmills.

An old hotel in dare need of facelift.
Wallpaper and plastic bath fitters in showers, cafeteria style tables in breakfast room, old windows that need to be replaced in guest rooms.
No towels were stacked in exercise room and AC was under the lock and key. In hot and humid FL! On a plus side, exercise room open 24 hrs and LifeFitness machines were in excellent shape. There is also small pool on the back.
Close to airport and quiet, but boy, they should renovate!

Very nice stay! Had free wi-​fi, free breakfast, outdoor pool & hot tub, laundry facilities, clean, pleasant environment. Clean, comfortable rooms. We felt safe & it was only about a 5-​min drive to get anywhere.
We arrived at 7 am after an 18-​hour drive, they let us check in WAY early (normal check-​in is at 3 pm) & even eat the free breakfast a day early (good, except for the powdered eggs… free juice, coffee, hot oatmeal, cereal, make-​your-​own waffles, bagels, pastries, milk, fruit, yogurt & to-​go bags). Staff was very friendly & helpful. The hotel was recently re-​decorated-​pretty blue & green motif. Everything smelled pleasantly clean.
I’m giving it a 5-​star review, although it’s not necessarily a 5-​star property, because it was perfect for us & quite reasonably priced.

A nice hotel that is surrounded by a bunch of other Marriott’s. Comfy beds, clean room and breakfast is included. I was actually very happy with the breakfast. Eggs and other hot things, as well as a waffle maker. Much better than the toast and donuts that you come to expect in hotels.
The pool is very nice although a bit over-​chlorinated. Then again, maybe that’s a good thing.
All in all, I was happy with my stay here. The staff are friendly, although a bit complacent.