Safelite AutoGlass

I have to say is that, they don’t do well. My windshield was replaced and that same day when I got in my car, I notice it had a chip in the windshield! ! They are saying it was from a rock. Well nothing hit my windshield right after it was put in. I believe it to have been that way! And now they are saying if something hits my windshield to break it, it is not warranty! ! They also put nice scratches in my brand new car! Mind you I have a 2016.

I would leave zero stars if I could. First attempt to replace my broken windshield was canceled the night before because of «defective» windshield they received. 1 week later it was canceled again, again somehow the glass was defective. Four days later appointment canceled the night before because wrong windshield was received. Finally, 2 days later they had the correct windshield, and the installer was coming out. Yay! Then he calls me 20 min after he was supposed to show up (mind you we were his last job of the day), and tells be he «scratched» my windshield taking out his last glass. I knew he was lying, and called him on it. Guess what, this guy hung up on me. 15 min later his manager called me to tell me that the installer had a family emergency. I called my insurance company right after that to change companies; windshield was fixed the following morning by another company (Lloyds of Shelton, thank you for a great job). STAY AWAY from Safelite, the worst experience ever!!!

They took care of matters quickly, easily and on time, as promised.