All My Sons Moving & Storage of Sarasota

Not even 1 star. Our company used All My Sons for an office move in April. Other than being almost an hour late, the movers were OK, but there was some damage. When it came time to settle the bill, I had the distinct displeasure of having to deal with Diana Bowen. I have never encountered someone who could straight out lie with such ease. All of the sudden there was an overtime rate of which I wasn’t informed. She said she couldn’t call the owner after 5 to get any damages approved above $ 25, yet the next day she said she could call the owner up to 11 pm and denied the 5 pm remark. She belittled the movers and argued with them while on speaker phone and I had to call her out on her error.
Then it came time to file a claim, which I did within two days. First they were going to send a repair man to do the repairs, then the mover was supposed to come, then she asked if I knew of anyone. Once I provided an estimate (patch & paint), she needed a more detailed estimate. Oh, and even though corporate says they cover pressed wood if it’s their fault, Diana flat out said they don’t, but was unable to locate that exclusion in my contract. Damage to a file cabinet that fell off the ramp — I was told it was cosmetic and they could only pay $ 25. Their M.O. is Delay & Deny. If you want to file a claim, you have to sign a paper saying you won’t bash them. After a month and hours of time wasted and no settlement in site, I withdrew the claim and decided to post this review (& many others) as a public service. The absentee owner, Betty Peterson, should pay more attention. DO NOT USE THIS COMPANY!

Worst company ever DO NOT USE THEM EVER! They quoted me one price and held my property hostage before they unloaded telling me the cost was now $ 300 more. They charge you for the time they go over initial paper work with you and the time of the final paperwork in your delivery time. They take their time so they run over and you get charged more. The final knife in my back they kept my flat bed dolley and said I was responsible for getting on their truck and making sure they unloaded all of my things. funny as they eat up your delivery time going over paper work they skip that part but you were supposed to read it and get on the truck to make sure they don’t steal your stuff or it’s your fault. Oh and the delivery guy hit on me put his arm around me and made me ridiculously uncomfortable. So you get over charged, sexually harassed, they steal your stuff and blame you if you don’t notice.

WATCH OUT!!! My final cost was DOUBLE the estimate I got over the phone at scheduling time and when I complained the office employee told the crew to drive away with my belongings — which they didn’t because I agreed to pay the full amount despite my protest. I was also told I would be charged for boxes, but not for packing tape, wrapping paper, and worker overtime. As for service — they scratched my leather couch and tore the bottom lining, cracked a mirrored table, chipped my dresser and scratched paint off it, and broke a ceramic urn. Their version of packing a kitchen is tossing everything in a box without any order — condiments and medications spilled everywhere! They pack boxes *half-​way* full and charge you an arm and a leg per box. one box had two pillows in it — that’s it! Then the movers LOST my building elevator key which I put a $ 100 deposit for.