Check N Go

I never physically went into this store, but the company in general are absolute high way robbers!!! you take out a loan with them and they charge you DAILY interest, and take payments from you EVERY SINGLE CHECK!!! Not interest and payments once a month like any other loan… no…DAILY INTEREST and every paycheck. I called to get my balance so i could pay it off in full and the balance was higher than the original loan amount!!! I asked to negotiate a cash settlement and was told sorry… it says in the contract… blah blah blah… So…not willing to work with their customers equates to a defaulted loan.

Got a loan for $ 100.00. A few days prior to the due date, I had some fraud on my checking account that made it so I could not repay my loan in time. I contacted Ted prior to the due date, and he refused to work with me, even when I had documentation from my bank, and offered to allow him to contact my bank directly. Spoke with Michael, the district diretor, explained my issues with him, and he said he emailed Ted to waive all fees and allow me to get a new loan. Both Ted and Michael were made aware that my account was closed at my request due to fraud, and I have new checks. Michael said Ted can add my new account number to my CheckNGo profile.
When I contacted Ted a few hours later, Ted demanded $ 300 to cover my check that was returned «closed account», after Michael said I would pay $ 117 plus be able to get a new loan. Emailed their corp. office, and was blown off. Left Michael a 2^nd voice mail. Im told my account will be refered to collections and my credit will be runined if I dont pay $ 300.
When I contacted Ted prior to my loan’s due date, I asked If they could hold onto my check for 3 extra days, He refused. Now I cant do business with Check N Go anymore, and I was told I cant get payday loans from anyone as my «bad debt» will be reported.
Im sure they get lots of dead-​beats, but I called prior to my due date, and offered to make good on my load, and have proof I was a victim of fraud.
I owe them $ 117, and they want $ 300???
see you all in court.

The last time I went into the Santee, CA store I received horrible customer service. I had been a customer with Check N Go for many years. I had always like going to this store up until my last visit. When I was told I could not reloan because I let my check go to the bank and I was not able to reloan for 90 days. As a long time customer I feel this is horrible customer service and I feel Ted, the representative communicated it in a way that was not very friendly. Like he had some power over me and he kept saying how he is being audited and we can’t loan to you for 90 days even though the check had cleared my account 2 weeks prior to my visit. I have left check n go for good and went to another company right across the street called The Check Cashing Place who has no problem with the check going to the bank. If it goes to the bank, two days after it clears I am able to reloan. They have wonderful customer service and I am very happy.