All American Bookkeeping and Payroll

Lots of errors in our taxes and IRS Audits thereafter. Would not go back. She also wouldn’t cover the IRS fees even though the mistakes were from her or her computer system.

I haven’t filed my taxes the last few years. This past week i dropped off all my paperwork to her. She ensured me that she would take care of it and have it completed in 5 business days. She call me after day 3 and they were all done! She sat down with me and explained each year and answered all of my dumb questions. I felt very confident and satisfied in her services. She was very professional and courteous. I went there years ago when Dale owned and the office was completely remodeled and very clean. I would recommend her to anyone and will be definitely going back this tax season.

Beware… Do not get any service thru this business… What once was an amazing place has now gone down the drain… Previous owner DALE — was awesome… so knowledgeable and helpful. He sadly passed in 2011 and «KAT» bought his business… since I had been going to Dale for my yearly tax filings since as far back as I can remember, I assumed she knew what she was doing… NO WAY!!! The entire time she was filing my taxes she told me about her life, used foal language and I was honestly concerned she would make a mistake with the numbers… She is not professional AT ALL… and her assistant, SHEILA is a total witch… they never return your calls… it’s really a sad and horrible business. Couldn’t be less professional if they tried.

I met with the owner, Kat last week. She is the best very friendly and helpful. She worked with me to find every possible deduction. Highly reccomend her.

Bottom line the owner was very friendly and efficient. A great bookkeeper who offers many other services such as payroll, quickbooks training and taxes. Payroll gets done fast and it is customized to your needs. The new owner, Kat, is very knowledgable in what she does. So happy I have this company to handle all of my business needs.

This is bar none the WORST experience I’ve had with a business in my entire life! Let me give you some history on this place: the previous owner, who has done my taxes for the past 6 years, died in 2011 and his office girl bought the business. When I went for my tax appointment I was a little early and this lady ((Kat) did take me early which was the only good part of my experience with her. She invited me into her office and didn’t even introduce herself or make me feel welcome. She just started asking me questions and seemed annoyed at my presence. At this point I haven’t been given the opportunity to tell her anything about myself or fill her in on what had changed with my taxes (I bought a house). Long story short, she was rude to me and tried to rush through my appointment like she couldn’t get me out of there fast enough. She also did nothing special tax wise to see if I was even eligible for any tax breaks.
Here’s the kicker: SHE’S NOT EVEN LICENSED TO DO TAXES! I had a funny feeling when I left so I found a website to verify your tax professional on and SHE IS NOT EVEN REGISTERED TO DO ANYONE’S TAXES. I did further research and found out that the fact that she’s scharging people to do their taxes is VERY illegal!
BEWARE: you will NOT get good customer service and she isn’t licensed to do taxes!!! Don’t be duped like I was. I’m not even sure my taxes were even filed.