A & B Cycle

Horrible customer service! Rude and inexperienced old man who looks like he has never been on a bike in his life. I will gladly go out of town to get parts for my bikes. Do not shop here! You have been warned.

No high pressure sales here… I really appreciate the customer service & hospitality that Pete extended to my husband & I today. He took his time educating us on different options and helped fit me for the perfect bicycle.

I’ve stopped by a few times in the last 6 months to get a few accessories and once to have a flat tire repaired. The salesperson was very knowledgeable and answered all of my questions every time I have been in. The repair was done in a couple days and overall the service was good and the price reasonable.

Great bike shop! I live at the beach and after comparing prices at other shops the prices here are totally fair and you can not beat the amount of customer service received. The owner was extremely helpful and not at all pushy. 2 Thumbs up!

I purchased an Electra Moto 2 days ago. Love it. HOWEVER… When I got it home I checked it over closely and found the front wheel was not turning freely. Removed the wheel and found the bearings were adjusted so tight that it felt like they were grinding. I adjusted them and the wheel rotated smoothly without any play. I installed the wheel but it would still not turn freely. I found that the caliper for the disc brake was not aligned properly. I realigned it and now the wheel rotates freely as it should.
I reported all this to Pete at the cycle shop… well…he said «we must put 500 together and sometimes we may miss something». If you, the reader, know a bit about bicycles you know a tight wheel that is grinding is not too easy to miss when setting bearings. Oh well. It’s noteworthy that Pete checked the bike over (again?) right after I paid for it. That means they messed up when they assembled the bike AND failed to notice the problem when he checked it over before leaving the shop.
I am disappointed and my confidence shaken.

My Gary fisher was having issues switching gears so I brought it in to A and B. Good customer service and good prices on products. I bought two good mountain bike tires for 20 a piece. And then got my bike serviced and fixed up. And a cable installed for around 50 bucks. It took a couple days longer than they said but other than that I would recommend them! My bike feels brand new again!

Just got off phone with staff after trying to figure out how they charged me $ 25 for labor for a problem that didn’t get fixed.
So, ok $ 10 to replace rear tire. But he couldn’t explain the remaining $ 15 labor charge, what they did exactly to my bike. He kept saying some light adjustment work was done, but couldn’t explain what. Why was I told my bike was fixed, when it wasn’t?
Still wont’ shift into high gear. Handlebars still off-​kilter from front tire.
Lots of excuses… but no explanation as to what they did with my bike.
He couldn’t even remember my bike, so why is he telling me on the phone that I have a broken dérailleur? He told me to bring the bike back… why would I do that, since I couldn’t get clear explanation of what labor was needed? Will go to another bike shop (not Inky’s in El Cajon, either… their «tune-​up» of this bike also terrible. Had to adjust my own brakes after their «work»).
It is old bike but still got some miles to go, with the right care.

Coming here for the first time to get my tires fixed. The owner is so unbelievably sweet and helpful he didn’t even charge me! They have the cutest accessories and I bought two things I just had to have because they were awesome! I will definitely be coming back. I highly recommend this place!

I went in to ask questions and both clerks (owners?) were extremely helpful! I said I was shopping around but that didn’t stop them from taking a lot of time to help me decide what might be right for me. I will probably go back there when I have the cash for what I want unless I find something online. THESE GUYS ARE THE BEST!

Very nice staff and an ok selection for a small shop. Didn’t have any road bikes though, which was what I was looking for. Apparently not enough profit in that game.

We had two mountain bikes that needed tires and maintenance. Prices were reasonable and work was completed before date promised. Friendly service and very comfortable atmosphere. Would definitely recommend this place.

Stopped by A & B Cycle on Saturday to get my baby girl’s stroller wheel fixed. 5 minutes later I left with a brand new inner tube installed and the wheel inflated to the proper pressure for her stroller.
A+++ service, very friendly and all for under ten bucks. Thanks A&B, definitely recommend this place for bike repairs!

i bought an Electra cruiser for my son’s birthday today. The owners were friendly and helpful. Small shop but pretty good bike selection and plenty of accessories. Thanks!

Went to this bike shop to get some advice about a flat tire. The guy immediately told us that he was soooooooo busy and was frantically walking in and out of the shop putting bikes outside for display instead of taking 2 minutes to listen. I didn’t ask him to give it a checkup for free or even really look at it, I just wanted to know if he had any suggestions. In the end he ended up selling us a part, just wish it would have been a better experience from the get go. The shop did have some cool accessories but I don’t think we will be going back.

Just bought an Electra beach cruiser there today. Great experience. I had tons of questions, test rode 3 bikes and had all kinds of extras installed on the bike I finally decided on. The peeps at A & B were very helpful and put up with my high maintenance. After picking out all my stuff and them installing it, I left with a bad ass one of a kind custom cruiser.
Ill definitely be back for all my bike needs.

While overhauling my mountain bike I discovered the back rim was warped, and I needed a pro to disassemble, clean and lube the gear-​set. When I picked it up, the owner told me the axle had a very slight bend, but I probably will not notice. He told me it really didn’t need to be replaced. Which saved me money, and let me know the shop was not out to gouge customers. BTW, they put in new bearings, lubed and trued the rim for $ 30. I highly recommend them.

Awesome little bike shop in Santee! I came here all the way from Hillcrest to check it out because my friends talks about this place all the time and he knows the owner. I bought a bunch of things for my new electra bike!
The pricing is comparable or even cheaper then online prices FYI! I checked on Amazon before I came and some things were just more or the same (but more due to shipping). So I bought mostly everything I needed here. I bought a bike rack for my car, 2 bike locks, bell, water bottle holder, front LED electra lights, and back lights. They didn’t have the bike mirror color I wanted, but the owner says he’ll order it for me. They are also an authorized Electra bike dealer, so you can bring in recalled items here for them to send back to Electra (if needed).
It’s a great little bike shop! And I’m glad my friend recommended me to this place!

This is one of the nicest, in the sense of being TRULY nice, accommodating, and encouraging, businesses that I have had the pleasure of doing business with in a very long time. I took my husband’s 1980s classis touring bike in, which hadn’t touched for decades, for a restoration, and boy, did they do a FANTASTIC job! They restored parts, they found parts, they fabricated parts, and made everything work without sacrificing the classic look of the bike. Saved all of the unusable parts for us as well «just in case.» This was a surprise restoration for my husband, and I couldn’t be happier. They also took the time to talk to my husband about the restoration afterwards and explain every step and decision they made. We are two Very Happy People and I will certainly be making them my home bike shop!

Being new to the sport of BMX for my son, it was refreshing to be referred to such a peaceful and kind small business that really puts customer service first, honestly and not fake. From something as small as grips to a full tune up, the service is still the same, Excellent, regardless of how much you are spending, a little or a lot… They also have a unique variety of cruiser accessories like zebra and leopard print cup holders? I really like this place.

I recently needed parts for a old trike and the guys at A & B were able to help me. The trike looks like it was made in the 60’s so getting parts to get this thing in working order was no small feat. They were able to instruct me on how to put the bike parts together and how to install them to the bike. This took some thinking outside the box due to the time period that the bike was manufactured and having to retrofit newer parts to the frame. All in all, the guys at A & B were very helpful and knowledgeable.