Westside Mercedes

I’d say I had an average experience here. While most of the work they did in my Austin Healey was fine, there were a few issues along the way. My car is 50 years old and didn’t have seat belts, so I got them to install lap belts. The bolts we’re left too long and stated to rub the drive shaft which gave an almighty scraping noise. They fixed the issue promptly. I also asked them to repair my overdrive which if you know my model means taking up the carpets and seats and going through the tunnel. The way proposed do the repair was from under the car and would need to drop the gear box, which is a significant more time consuming process and would have cost me a lot more. I’d say they are fine to work on more modern European cars but I can’t recommend them for European vintage models. They do work for vintage car dealers in LA including Austin Healey’s so I expected them to be better versed with my car. If you own a vintage car, it’s best to go to a specialist in that make and model which I’ve since discovered.

this place is a sham. actually ken is a crock. his fat ass smiles in your face at the same time he is calculating how much money he is going to rip you off. him and his mechanics do not know how to fix things the right way, they pretend talk a big game with no experience or morals to tell you the truth. THEY WAY OVERCHARGE IT SHOULD BE A CRIME.
Ken you are a crock, you should be ashamed.
KARMA IS A BITCH… DON’T FORGET

It has been 9 years since I have began bringing my classic 1980 Mercedes 450 SLC to Westside Mercedes and Ken and Jenna have treated me like family. They are professional, educated and their team performs incredible work. I run a business that is based on organizational discipline and Westside Mercedes is 100% O.C.D. approved. If there is ever a problem with the work I have had done they correct it and if I am in a bind they make time for me. I highly recommend going out of your way to get all of your automobiles serviced here. A+
Justin

Don’t waste time with this place. I brought my car for a repair and asked them to do a quote and estimate for few things I needed on my classic Mercedes. They did a crappy work on my cluster and left it very loose. Installed rear windows and left my white upholstery marked with dirty black spots all over. As a result they didn’t take their time to give me a quote for parts I needed reeplaced on my car. They overcharged me for a small work project. I am not someone who write reviews for businesses but I left so dissapointed with their work that had to come here and write this review for other customers to read.

When my headlight went out, I swung by the dealer over on Santa Monica to see what they could do… told me it would be $ 150, take a full day to do, and that they couldn’t take me until later in the week. Swung by here right after — they did it on the spot — 10 minutes and $ 15 later, I was back in business. Thanks for the great service! I’ll be back!

I have used Ken and his team for several years for service on my BMW and Jeep. He takes great care in his work, and he stands behind what he does, no excuses. It is nice to have a perfectionist as a mechanic.
Of course, Ken always has time for a joke or a discussion about world affairs too!

THIS REVIEW IS NOT FOR SERVICE OR QUALITY OF THEIR WORK:
Called them to get a quote on getting service done for my Mercedes. I was informed that they do not give quotes over the phone.
This place may be absolutely amazing, but I’ll never know because I don’t intend to waste my time driving around to get quotes when every other shop will give me a quote for service over the phone.

I’ve always had extremely fair and reasonable work done by Ken and the crew here. I’ve also bought 2 vehicles from them as they sometimes sell vehicles for customers whom they’ve worked on their cars over the years. This means that they have all the records, are familiar with the vehicles, and especially the quirky drivers of them. I love going here and will always use them for my car needs as long as I’m in LA.

Westside Mercedes offers the highest quality service and attention to detail.
After going to dealers and getting less than good and complete work, the run around, and spending alot of money, I was recommended to see Ken at Westside Mercedes. That was ten years ago and I’ve never looked back. I’ve been coming here with two different Mercedes and I couldn’t be happier. The work is top notch and the prices are good. Ken and crew are very nice people too.
A few years ago Ken sold my first Mercedes for me within 5 days! Later, I also bought a pre-​owned Mercedes from Westside, which I love driving, have regularly serviced at here. I highly recommend Westside.