Great Care Medical Group

Dr. Parviz Javdan’s office staff (particularly THERESA) is inept and are, to put it bluntly, LIARS. I had a 2pm appt today at their Santa Monica office. Suite 300. Showed up early, no one there. I figured they took a late lunch. So I waited. Soon, another patient showed up for an apt and asked where everyone was. After a 50 minute wait, some staff member HAPPENED to come into the office, looked at us like we were from Mars, and asked what are we were doing here. I do NOT suffer fools gladly, and told her I had a 2pm apt, but no one was even around, and IM IN PAIN. She replies,‘Oh, you’re supposed to be down in #110.’ By now my face was heating up. ‘I don’t know this other patient, but we were BOTH told #300. So it isn’t OUR MISTAKE.’ She said follow me. We went downstairs into an empty (now I know why) waiting room and I introduced myself to the receptionist. ‘Oh, where WERE you? We thought you forgot!’ She then explained how they now see patients in this suite, while the other one is for administration. It might help to notify patients of this switch. THEN they tell my they didn’t receive authorization for this visit. My wife, who set up the apt, is very familiar with how the system works. Turns out the reason they didn’t have authorization is because they’d never gotten around to it, but tried to turn it around on my wife, whom I immediately called and explained the situation. She got on the phone with Theresa the liar, who said she DID contact them for authorization. My wife contacted the 3^rd party who confirmed no one from Javdan’s office ever contacted them regarding my appt. I told them ’ No wonder you have an empty waiting room. You’re inept and unprofessional’, and walked out. Never again! These people are losers.

Naming this place «Great Care» is the funniest joke of all time.
I made my appointment with one doctor, but then ended up seeing Parviz Javdan, about an hour after my actual appointment. He was the worst, crankiest old man who I’m pretty sure burnt out on being a doctor sometime in the 80s (and coincidentally this was I think the last time they cleaned or remodeled this office.)
He prescribed antibiotics even though I was still nursing, didn’t give two flying fucks about anything I said, and barely looked up at me during the whole visit. He looked in my throat and used a stethoscope, and ordered a blood test. That was the whole check up.
For the blood test, he said I should make an appointment for a month from my visit to go over the results. I asked if he could just call me with the results, and he said no. I told him I’d rather not have another visit as I work full time and have a small baby. He said that 90% of the time there is something wrong with the bloodwork and we will need to discuss it in person.
I’m not shitting you.
This asshat should just do us all a favor and retire. I wouldn’t want to have a 2 minute conversation with his old, cranky ass on the street, let alone trust him with my health.
This is just everything that is wrong with medicine these days, all in one disgusting, depressing, messy office.

Unfortunately my mother is a patient here because they were assigned as her primary. Dr. Javdan is a good doctor, but follow through is just unheard of at this facility. The office staff is the most rude and unprofessional group of individuals I’ve ever worked with, and I am in healthcare myself. The ONLY polite and helpful person at this office is the office manager Anna that’s in the Santa Monica office, she will really go the extra mile to help you and that means the world to me.
God forbid you have to talk to Estella in the Sunset office that blames the patient for everything and assumes no responsibility for miscommunication– I’m absolutely shocked that she’s the office manager– how the heck that happened I don’t even know. Managers have to do to better; be patient, non confrontational, and HELP! It’s just so absurd for a medical office to have so many unprofessional and bitter people working there.
Yes, patients can be a handful and they can be annoying, but if you don’t like you’re job find something else where you can be your rude and anti-​social self. Riba in the Santa Monica office is just as bad– I mean this woman is just unbelievable. I just don’t get these people, how are they getting away with treating people like this? Any professional facility would fire such despicable people. The doctor is very good, my mom seems to be happy with him, but goodness if you can go somewhere else by all means go because other than fighting with the staff and being disrespected nothing else gets done. I’m beyond disheartened.

One of the fastest dentist ive ever had without sacrificing quality care. although its far from my house i wouldnt mind going here for dental visits.

There’s nothing more that I hate, than leaving a bad review. I actually feel bad doing it, but it has to be done. I’m only trying to help others from having the experience that I did.
I was given this doctor as my Primary Care Physician through Obomacare/​Covered California/​Health Net. So, I had no choice but to make an appointment with him, which took nearly 3 weeks to get in.
After paperwork was filled out, I sat in the waiting room for a solid 45 minutes or so. I was called in by the nurse to get weighed, temperature checked, blood pressure, etc… I was sketched out by the room, but thought it’s ok, I’ll wait to get into the next room & see how I felt. I was then placed into another waiting room which was even sketchier than the first. I didn’t feel safe or sanitary. It was quite bizarre, felt like I may have been getting ‘punked’. There is no way this is real, no way.
The nurse wasn’t familiar with the antibiotic that I was allergic to.
She ‘walky talky’ called the doctor to tell him I was ready.
He touched me to make sure my bones & joints were fine & snapped his fingers near my ears, to make sure I could hear. To finalize the ‘check up’ he said he was going to blood work.
I faked a family emergency, paid my co-​pay & left. I wouldn’t want my worst enemy getting a needle in them at this establishment.
I’m still waiting to hear from MTV to tell me I was punked.

Reviews for medical care seem accurate.
Front office couldn’t find me in their appointment book, though the wait was typical (45m) for the area.
I had failed a TB skin test as a kid, and was told that if I needed proof of not having TB for my work as an educator, I would need chest xrays because retaking the skin test after treatment could cause complications. Two doctors I’ve been to in the area understood exactly what I was talking about and were able to help me in the past.
This doctor, however, spoke primarily in medical abbreviations and jargon, and when asked for clarification, would repeat himself. He seemed annoyed that I couldn’t display the same level of knowledgability as he did, and then determined that, being born in 1985, I must have had a vaccine against TB before I left the hospital, which must have been the cause of a false positive in childhood. He seemed really taken with the idea of finding a false positive.
It’s a possibility, I suppose, but it goes against what I’ve been hearing from doctors all my life, as well as the CDC guidelines for administration of this vaccine, which is apparently administered outside the States.
So, given the brusque, dismissive attitude of the doctor, and his questionable recommendations, this will be the last I visit this medical group.

The worst. Terribly disorganized, inept, and rude.
I scheduled a pelvic and pap smear as a new patient and was very clear on the phone about what I was coming in for. Got in, waited a long time, and when I got into the office the doctor asked what I was there for. When I told her a women’s exam, she said they couldn’t do them there (?) and I’d need to be referred to another place. She also requested blood work for no apparent reason, and wasn’t familiar with the drug Lexapro. Yes… Lexapro. She also didn’t diagnose scoliosis (the first thing my new doctor did, basically as soon as he looked at me). I was charged full price for the appointment even though all they did was refer me to someone else for the women’s exam (again, ??? It’s a pap smear!!!) and Google my medication.
So I went and got my pelvic & pap elsewhere and tried to avoid Great Care for a few months.
I had an intensely painful back issue and called this morning to see when they could take me. Answer: «We don’t really have any doctors around for a few days. Could you come in next week?» When I said I was in pain, they told me there was nothing they could do and to go to the emergency room.
The other reviews are spot-​on: lots of charges for their mistakes, lots of rude people at the front desk, and doctors who don’t seem familiar with basic medications and can’t do accurate diagnoses.

I was treated by Dr. Parviz Javdan at this office. I came in for what I though might be a sports hernia, Dr. Parviz Javdan didn’t think this was the issue however did schedule me to have a CT scan, X-​ray, and ultra sound. After paying for all of these tests (5k deductible) I was told that I did not have a sports hernia. I was then sent to get more tests, blood, and stool. Also having to pay full price for these test. Every time I wanted to get my results I was FORCED to come into the office, pay $ 40.00 to be told, «everything is negative». I became very frustrated, I asked multiple times to be referred to a sports medicine dr. and was told, «We have to go through all of the tests before I can do that». The next course of action that Dr. Parviz Javdan thought was right was to have a colonoscopy! I am a 35 year old man, that has NO risk of colon cancer. So the procedure was done and guess what? NEGATIVE! Oh and I had to pay out of pocket for that as well…
I was never treated like a human by this dr, or its office workers, when I did ask questions to Dr. Parviz Javdan I was treated like I had no idea what i was talking about. I can not believe that this dr is allowed to just do what he thinks is right without taking his patients interest serious.
So after leaving and getting a new primary care Dr I was immediately referred to a hernia specialist, that looked at the SAME IMAGES that Dr. Parviz Javdan looked at and was diagnosed immediately with TWO Bilateral Inguinal hernias.
I would stay FAR FAR away from this office. Terrible service, and people who seem to not care at all about the health and wellbeing of the patients.

My experience here was outstanding compared to other dental offices I have been to. I was staying at a friends house in Santa Monica when I chipped my tooth, so we decided to call around and see what dental office would take me in today to get it fixed. The lady I spoke to over the phone was really helpful and told me to come in on the same day. When i got there, it seem semi busy, but didn’t wait too long. The Dr. was friendly and knowledgeable, and told me my options. For the most part, I really enjoyed the service from the front office and the Dr. I wish they were closer in Northridge, then I would be going there for all my dental check-​ups.