Chroma Color Bar

Not being one who typically gets my hair professionally done, I decided to naively attempt to have my hair colored. Overall, my hair looks significantly better. I had terrible roots, an ombré I never wanted and yellow-​blonde hair.
I had them neutralize the color, and it looks much better, but not noticeably different. When I had the consultation I was told it would cost $ 150-​$ 175 — expensive, but average for LA. After three hours I went to pay and the total came out to be $ 310 before tip. My heart sank. My hair looks good, but not that good.
My hair dresser was nice and seemed to know what he was doing, but didn’t follow my instructions. While I was sitting with my foils setting in, he told me he wants my hair to look like Jennifer Anniston’s — not what I wanted. Also, I have a short hair cut and he was telling me how he prefers long hair on women. I think he was more concerned about what he finds attractive in women instead of what I wanted to do with my hair.
My hair looks good, most employees were very friendly, but I wouldn’t go back. For $ 350 I think my hair can look much better.

I have been coming to Chroma for almost 2 years now. The color bar stylists are great But I was in this week and I think she is the manager, skinny dark haired lady was ranting to her client the whole time bout the staff. I mean her poor client. I couldn’t hear it all but she was quite loud… I just thought it was so unprofessional. I used to love coming here but it is really going down hill, sometimes you are lucky and can get with someone you request and each colorist I like keeps leaving. I’m so bummed!

If you want to be told a half an hour after your scheduled appointment time, and two consults later that no stylist can perform your scheduled services, then this is the place for you. I couldn’t believe the lack of professionalism and friendliness here. One of the worst salon experiences I’ve had.

Jenna did an amazing job on my hair! This was the first time I’ve ever colored my hair and she made me feel very at ease. She explained everything well and reassured me on the process. She knew exactly what I was looking for. I’ve gotten so many compliments and my hair looks better than ever! Book your apt with Jenna ASAP!

I hardly ever write reviews, but I feel like a new me! I got a haircut from Jeremiah and he totally changed my drab old hair into a revamped stylish and creative cut! I really can’t express enough how awesome I feel about my hair. I feel like this is how every experience should have been when I’ve gone to get my haircut. I’m never going to anyone else to cut my hair again. You should definitely get your hair cut at this place.

I have been to Chroma numerous times in the last as it’s convenient and reasonably priced. I normally just get a root touch-​up but this time I wanted a big change. I was set-​up with Jenna, whom I have never had at Chroma before, but so glad I got her this day! I told her what I was going for, showed photos, etc and she was completely honest about what she thought I should go for and what would look best. The results were perfect! I believe it’s important for a stylist to be honest with you about your expectations and what will look best on you — they are professionals after all. Jenna was pleasure to talk to and you can tell she enjoys what she does. I will definitely be back to see Jenna!

I had a great experience at this salon. Caitlyn did my color and Minh finished me up with an outstanding blow dry and style. What an awesome, talented team. My hair looks so good. I’m so thrilled with my new go-​to spot. Even the coffee was scrumptious. The only downfall was the parking but that must be due to the holidays.

I used to love this place and went there many time until 3 months ago Steve messed up my color. My hair had different shades of brown which was terrible. So I spent 4 hours there because the master of the salon was fixing my hair after Steve.
So few months went by and I decided to give them another chance. I went there yesterday. Same thing!!! My hair got two different shades. Btw that never happened to me before I tried this salon. So they put a brown powder on it to temporary fix it. I didn’t have 4 hours yesterday to stay so they invited me today to fix the color. Btw I spent 2,5 hours yesterday just getting a color and blow dry. Seams way too long to me.
They definitely need to do something to win me back because I used to go there every month.

I actually did go back. I always use Brian — no one else. He knows how to color fine hair without over processing it. He has fine hair, too, so he can relate!

The ladies at Chroma went out of their way to make sure I has the stylist I preferred (master colorist). She even text her to see if she could come back even though she left for the day… great customer service. Jenna did a great job giving me the hair color I really wanted :))
Thanks again and see you next time.

So I’m addicted to everything about this place. The color matching is the best I’ve ever had. I actually got on a plane from SFO and this was the first thing on my agenda. I used to live 5 blocks away and now I live an airport away but I was so excited to get my hair done by Jenna! She is a brilliant colorist and I love how she leaves my hair every time I see her.
They used Inoa on me which is the oil based color and I’ve always to try that bc the less chemicals I’m exposed to the better. Plus, you can’t go wrong with Kerastase and L’Oreal Professional. Everything they offer here is top notch!

This review is for Jenna. She’s the best. She can deal with any type of hair and any color. Just describe what you want and she can work out her magic. The best part is that she’s consistent and the color is the same every time. She’s the only one I would let make me a bla Asian. Blonde Asian. Ombré.

I haven’t had my hair colored or highlighted in years, especially after destroying it from all the crazy things I used to do it. So with that said, I was super nervous about anyone doing anything to my hair ever again.
I met Steve through a mutual friend, and he completely put me at ease about doing balayage to my hair, and he did an amazing job!!! I couldn’t believe how good it looked! I highly recommend Steve doing your hair if your having doubts/​feeling nervous, because he will walk you through everything, and completely put you at ease.
Thanks again for restoring my confidence in doing my hair again!

Once again steve has worked miracles! My mother was in desperate need of a change (my mother is very scared of change) so when I told her about steve from chrome she was a little apprehensive at first but steve made her feel completely at ease within ten minutes of meeting him. He sat with her and told her all the steps he would take and how long the process would be and she was actually very excited, steve was very engaging and keep asking her how she was doing almost every step of the way. After steve was done with her color he blew out her hair and showed her different ways she could style her hair. I thanked steve and told him I have never seen my mother this happy about her hair! We will continue to go to chrome to see our favorite colorest steve.

Love love love KARA!
First of all she is so nice and made me feel very comfortable from the start. Then there is the best scalp massage :) and of course my hair color is spot on. I feel years younger. Thank you Kara. You are the BEST!

I love this place. Jeremiah gave me an amazing cut– listened to exactly what I wanted for the front/​bangs, and gave me beautiful layers that made the color that David did even that much better. I’m so very happy with the service, prices, scheduling flexibility, and creativity of the stylists here! Will definitely be coming back regularly.

Every blonde needs a great salon with an even greater colorist behind the chair. Jenna is that great colorist. She knows what she is doing… I always leave happy and my hair looks fantastic. (I love all the compliments I receive after she does my hair).
I also am horrible at sitting in the chair but she’s a swift mover and makes the time fly by! The balayage method she’s used the past couple of times always turns out beautiful– I love this method!

This place is mediocre at best. I’ve been about 4 times to get highlights and they consistently run late and have underqualified and poorly trained staff.
The first time I came they did a good job. The last 2 times though they’ve messed up my hair color completely and one visit I spent 4 hours waiting for them to fix what they messed up in the first place.
My hair is way too light now, thanks to their incompetence, and I am definitely going to have to spend a ton more money to fix it. This place is cheap but definitely not worth it.
I rarely write reviews like this but I would avoid this salon if you can.

I went into Chroma a few months ago to see Steve. I was originally a little nervous mixed with lots of excitement since I hadn’t colored my hair in years, but I was looking for a change and took the leap! My nerves were immediately put at ease, especially during our consultation, and in the end he gave me a natural caramel balayage which I loved. It was definitely time to make another appointment so I went back last week and booked with Steve.
With fall around the corner I wanted to get a touch up with some modifications. Once again with another thorough consultation we were immediately on the same page, and Steve recommended I should try going with warmer tones for my balayage. I knew I was in good hands and in the end I was not disappointed. Thank you Steve for taking such good care of me again! Till next time

I had an absolutely wonderful experience at Chroma Color Bar with Jenna!
I was making a HUGE change from my long, brown, natural hair to short, light, and layered. Jenna couldn’t have made me feel more comfortable with the change. She was encouraging, excited and enthusiastic about giving me the hair I wanted — which I really appreciated. The bayalage came out PERFECT. I walked out feeling like it looked natural while also feeling like I got the change I wanted. A couple weeks later and I still love it! I feel like thats all you can ask for from an experience coloring you hair… perfect color and great company!
If you want a fresh look and a new best friend… Jenna is your girl! I can’t wait for my next appointment!