The Santa Fe Spring VA may not be as big as West L.A. or Long Beach but the staff there is knowledgeable and patient. The only reason I give it a three is because they have one doctor there(not going to put that person on blast) who should not be there because he is afraid of OIF/OEF Veterans and prefers to work with the older veterans. The time I had a run-in with this one particular doctor I felt the negative vibes and told the doctor thanks but that I was not returning to them again for that specific service. Other than that everyone else is cool, kind, and knowledgeable!