O’Reilly Auto Parts

Yesterday I went into this business to buy an organizer for the trunk of my car. I felt I was invisible to the staff. I walked all around the store, stood directly in front of three of them for at least a minute and no one even looked at me or offered to help me until I asked directly. Other people who came in after me were greeted and served immediately. When they didn’t have what I was looking for the staff didn’t offer to see if they could order it. The sole difference I could see between myself and the other customers is that I am in my 60s hand have white hair. Unfortunate for them since I live in the neighborhood and would have liked to use their business.

Just your run of the mill Auto parts store. I mainly come here to dispose of used oil, and pick up last minute things like coolant, windshield wiper fluid, light bulbs, etc. Nothing major. Service is generally good. A-​OK by me.

Came in to buy a replacement bulb for a headlight and the guy was super friendly! And very very helpful! Definitely coming back here again!

Im conflicted on the service I received here. When I called on the phone, they said they had the part I needed. I drove over, and when I got there they actually did not have it. I was frustrated by the wasted time. However, the people that were working were helpful and were nice to work with, and put in effort to answer my questions.

This place sucked… Sure I was having a bad day, my car broke down while on a road trip, I had to walk 2 miles to get here… I ask if they can deliver the car battery and give me a ride and they say sure but I’ll have to wait… So I wait about 30 minutes, yeah they were a little busy but not too bad… Then instead of giving me a ride and 2 people handle the few customers they have, instead of the 3 that is there, they tell me, «oh well, we can deliver your battery but it’s company policy not to have customers in the car.» Look, I understand the policy, if there is one, but tell me from the get go, don’t have me wait for 30 minutes before you tell me… The fact of the matter is, they didn’t want to help me out, since they were busy, so they told me whatever was convenient to get me out of their hair… So they are getting one star, if I could give them none, I would… Oh and to be clear, I was being very nice and curtious, even though I was frustrated, since I was trying to get a ride, and trust me I know how to turn on the charm when need be, these folks were just lazy…

Had my battery die on me so I went to get my battery check for free here. Keep in mind that I know nothing about cars. Eddie was the employee that helped me an honestly saved my life. He took the battery out for me, helped me buy a new one, and then installed one for me. I am so grateful. Thanks Eddie.

Super helpful on the phone! I came in and grabbed exactly what I needed. Good prices too.

Convenient, professional and friendly.

Used to be my go to place but have liked auto zone lately. I used to work for kragen and really had loyalty to their chains, but when they got bought out something happened. The staff are great and usually quite helpful. Have great expereiences with batteries here, and will continue to buy my batteries here. They offer free charging which is great, and free electrical testing, altrenator battery test. The store seems like it could use a face lift, and why do the receipts print so slow? I dont need an invoice printed on a dot matrix. Used to be they were faster idk what happened.