Gayane Mooradian, DDS

Dr M. is amazing. she was excellent with my daughter and I am scheduling my appt. with her tomorrow. She is wonderful with us and very polite. My daughter loved her.
ps to the ones saying she has rude bedside manner, she is there to get your teeth fixed. I have very to the point so she is fine with me.

I had my first appointment with Dr. Mooradian on 1.20÷16. Two teeth extractions & one cap. I’ve always had nitrous before but she does not use it & I was quite nervous. No need she was gentle & the anesthetic shots did not hurt nor did the teeth extractions nor the cap. I was extremely pleased with her work & will see her next week for further dental work. I’ve had terrible experienced with dentists in the past. Causinv me to loose 3 molars. I think that Dr. Mooradian is going to be perfect for me in the future.
The only negative if it can be called that is that she appears to want to no feedback from her patients. Having had terrible dentist in the past I find it vital that I understand what she is going to do & why at each appointment. Her staff I found to be courteous & quite nice .i have a very small mouth opening & happy to report they managed quite well & did not split my mouth on the sides which had happened before. I did have to ask the hygienist to be a little softer when she sucked out the extra saliva & blood as she was hurting me (my small mouth) she complied & everything went smoothly. This review was my choice I was not asked to write this at all

Being going for years and I am very satisfied with the staff and service. Excellent dentist and knows her stuff. Would highly recommend seeing her and let her take care of you. Quality work!

Everyone PLEASE read all the reviews she is the absolutely worst dentist around. I went to her a few years ago and all of her work had to be redone by another dentist. Resting her tools on my chest EXCUSE ME? Isn’t that is what a tray is for? She is rude, has a cold demeanor, and not interested in her patients whatsoever. While I was in the chair working on my teeth she said part of this would not be covered by my insurance. Wow, talking about holding a patient hostage. There was no way I could refuse. When I was done with the procedure I told the staff that is HIGHLY unethical to tell a patient while in the chair part of the procedure would not be covered by insurance. I promptly left never paying the bill. She called several times and I said «lady you must tell your patients ahead of time what is or is not covered by insurance». After that she left me alone. Clearly she doesn’t read her reviews. If you are looking for a cold, rude, and condescending dentist she is the one otherwise, stay away from her you won’t regret it.

I have previously left a Unilocal review which «Dr» Mooradian had removed through contacting Unilocal directly. So if you cannot leave a TRUE review, what’s the point? So this time all I will say is DO NOT go here. She is rude to her patients as well as her staff. Be warned people. I’d rather go to Cabrillo dental students than her!!!

Please note that this review is my personal opinion based on three visits to this office in October and November of 2015.
I found Dr. Mooradian to be technically proficient as a dentist. My issue is not with the quality of the dental work I received but with her bedside (or in this case chair-​side manner). Over all she comes off as very condescending and gives you the feeling that she has better things to be doing than examining or working on your teeth.
My wait time on 2 of 3 visits was very long. (To be fair, my third and final appointment started on time.)
She insisted that that they would not schedule more than one visit in advance with me because they didn’t know if I was reliable.
During one visit she paused mid-​treatment to have an argument with a staff member while I sat in the chair with my mouth open and a tool sticking out.
During one treatment she stopped half way and said that in order to continue she would need to use a laser and that it would cost an extra $ 50. The possibility of needing the laser had been mentioned prior to the treatment beginning. When I later asked that she verify that my insurance wouldn’t cover the laser, she refused. She said that she knew they would not. She seemed to be in a rush, and to be annoyed that I dare question her knowledge of dental insurance.
At a subsequent visit she told me she would need to use the laser again. This time she told me before I was in the chair. When I questioned her about the use of the laser and the extra charge she again refused to verify with my insurance company that they didn’t cover it and became defensive and emotional.
**I should note that the dental assistant was personable and professional.**

I am writing to let people know, that it is hard to find a good honest dentist~ But I did! It is Dr. Gayane Mooradian, DDS… Not only is she a good dentist, she takes pride in her work ethics~
I came to her to fix the errors that previous Private Dentists did~ Unsealed crown led to the extraction of one of my molars. this dentist talked so much about his «new machine» that did his own crowns… Well, they don’t seal properly~
I think of all the other people he did wrong, like my husband, same thing happened to him, I will be writing this other local dentist and asking for a full REFUND~
I found Dr. Mooradian to be comforting, knowledgeable and not once did she speak bad about the work I had that was clearly poor.
She just got to work on my crown. My TEMP crown was so beautiful and perfectly matched my other teeth~
I was astonished by her work. She did the work and the Temp crown. Not an assistant. Also her assistant was so understanding and kind. I felt so comfortable ~
I will be having more work by her and highly recommend her if your looking for a good honest dentist that takes pride in her work~
P. S. I was not asked to post this nor was I paid to post this review~ It comes from me and me only~ I will keep you updated on future experiences as well~
Best of wishes go see her and find out for yourself~ I did~
Thank you,

I had a very painful broken tooth that needed to be pulled last year, so I came here.
It was accomplished with very little discomfort at a very reasonable cost.

In researching a new dentist that takes my insurance, I came across this one again. I saw her a few years ago and I feel compelled to write a review. She said to me, «If you don’t want to keep your teeth, keep doing what you’re doing» I left the office crying and have been driving 40 min. for dental work ever since. It doesn’t matter that I needed gum surgery, the only indication was slight bleeding of my gums while flossing and she made me feel like I was the most neglectful person in the world. After the surgery, I have maintained a healthy mouth and just needed good instructions on how to take care of my teeth and gums instead of fear tactics and shaming. I am inspired now after doing the research of available dentists in my area, to drop my crappy insurance and pay out of pocket for a good dentist.

This dentist and staff are unprofessional and I would not advise anyone to go here EVER! Thumbs down-​I had more to say but got a personal call from the dentist that she was going to sue me if I left the remarks up for all to see!

Let me begin by saying I never even made it in the door of this place. If possible I would give them no stars. As a prospective new patient, I called to inquire about scheduling an appointment in advance of my dental coverage starting with a new job as a full time employee. I did enough preliminary research to know that they accept my dental coverage provider, and that despite the Unilocal reviews being so poor, that they had a number of good testimonials on the website, and its was a convenient location near my home.
HOWEVER, after leaving two messages during business hours, I finally got a call back and they left me a message. I called again and left another message. They accused me of not calling during business hours, which was why they claimed they had not spoken to me yet. Finally, upon my 4^th try, a young woman answered the phone.
From the first word out of her mouth I could tell she was not happy to be answering my inquiries. She cut me off repeatedly and put me on hold three times before refusing to send a copy of or explain their scheduling limitations and policies. and then HUNG UP ON ME after telling me she was too busy. Unreal. Not to mention, rude and unnecessary. I called back and was directed to voicemail where I left a message asking to speak to a supervisor. Finally on my 4^th call back after this incident, she answered and handed me over to the owner.
The owner, to her credit, apologized on behalf of her incompetent and rude staff. But then she proceeded to tell me that perhaps its was not a «good fit» if I was going to come into the business «looking for issues» with it. I didn’t need to look, you showed it all up front. HORRENDOUS service. I have no idea how they have any clients at all. If this experience is at all indicative of how they treat people in the long term, look out. What a nightmare. How hard is it to just take notes, look up the policy and call back the client with the information they request? Or how about just being nice on the phone?! Seriously not going here EVER. I don’t care how good the owner may be at her job, no amount of mistreatment is worth giving you my time and energy. In fact, it was so bad that I signed up on Unilocal just to post this first review ever of mine. I hope you don’t have to go through this experience, especially if it is your first time back at the dentist after years of no coverage.
AVOID this place like the plague!!!

Dr. Gayanne Mooradian had to do 3 crowns at once and gave me options on crowns other dentists never told me about… So I felt she gave me options that was in MY best interest… I felt comfortable with that. The work she did was very good. I’m happy with my bite and everything.

This lady is nuts. I went to her about 2 years ago and will never go back. She is totally unprofessional… was rude to me, condescending to her dental assistant, and gave me the most painful fillings I’ve ever had. Never going back. She is a whack-​job.

Excellent dentist. Very professional. She makes sure that her assistants are doing their job correctly. She is very patient during the procedure and won’t give up until the patient is satisfied. I went there to put a crown and she made it fit so perfectly that it feels exactly the same as before. She was very patient adjusting it. Best dentist I ever went to.

I had very good service with Dr. Mooradian, she has been my dentist for 10 plus years. makes about as pleasant as visiting a dentist can be. Reasonable prices also.
Recommended.

i have to agree with most the people on here. she is awful, i went to her few years back and now all the work she did has had to be redone by another dentist i wasted my time money energy and now my front teeth are messed up because she drilled the shit out of them and the work she did fell apart of course just like the rest of the work. i would not recommend going here. she is also very rude to everyone including her dental assistants. i called to tell them about this and they offered for me to come in and charge me for it. are you kidding me i would never step foot in this office even if you payed me too. crazy woman & she does not know what she is doing. awful work!

I think the dental service here is great, never had a problem with her work or anything else for that matter, I dont know what all the complaining here is about? Zero hassle w/​insurance etc. Zero waiting… she does a fine job!
I think shes great!,
Pat Cunningham

I had some trouble getting my insurance (Delta Dental) accepted at other offices, so I went to Dr. Mooradian hoping that most of the reviewers were somewhat exaggerating. I only had the introductory exam done, so I can’t speak for the quality of the work, but I also – more or less – left the office running.
I booked the first appointment of the day, but ended up waiting in the parking lot for 30 minutes. The office lights didn’t come on until 20 minutes after my appointment, and the door wasn’t unlocked until 10 minutes later. My wait was relatively short, thankfully.
One of her assistants (her name sounded like «Chantelle») was the loveliest! She was very sweet, soft spoken and polite. She turned on the TV for me while I waited in the room (props to Dr. Mooradian for having the TV installed) and checked on me regularly. However, the other assistant, who’s name I’ve forgotten, was absolutely rotten. During my wait, the other assistant came into the room and shut the door behind her, and talked to a friend on the phone for ~10 minutes. She was giggling and talking about going shopping for a new pair of jeans, and when I asked her, «Excuse me…» she turned around and faced the wall and continued her conversation. Soon after the rotten assistant left, Dr. Mooradian arrived.
To her credit, Dr. Mooradian must’ve read some of the reviews because she was dressed very professionally. Besides from her appearance, though, I’m going to echo the rest of the reviews. She put her tools on my chest, and similarly gave me a wildly long list of work that needed to be done to my teeth. She claimed I had «extensive bone loss» in my bottom jaw, 8 cavities (yes, 8), and that my wisdom teeth had to be removed IMMEDIATELY. All in all, she was in the office for a total of 10 minutes or less.
I ended up getting a second opinion from another dentist in the area that didn’t cover my insurance plan. This new dentist spent an HOUR with me, and did a very, very, very detailed exam compared to Dr. Mooradian. He looked very carefully at my wisdom teeth and commented that I had more than enough room to have them grow in, and that I was taking great care of them so they would not need to be removed. My final evaluation also only had 3 cavities.
I ended up paying full price for the fillings at the new dentist rather than the long list of work I could’ve gotten done at Dr. Mooradians under my insurance plan. It was well worth it.

All of the above reviews are accurate to-​the-​T.
Horrible bedside manner. Unprofessional.
Better options in Santa Cruz.

«Crisis in the office» — those where the receptionist’s exact words when I called the morning of my appointment to confirm. Mrs. Mooradian did the cleaning since they were short staffed. She stated she had not done it in awhile. She was way too rough on my gums. Tons of blood and intense pain. She tried to speak to me but there were hardly any breaks (which I was longing for) so I couldn’t respond. Even during a couple quick breaks I couldn’t respond because she just left her tools in my mouth. Didn’t have the communication thing down and way too rough and impersonal.
She then left the polishing to another staff member. At one point this staff member had her cell phone going off while she was working on me! She apologized for it. Afterwards I was spitting blood for the next hour and in pain for the rest of the day. I’d always had some minor pain after any general cleaning but never to this degree.
I had picked Mrs. Mooradian because she was the only Santa Cruz provider on the Costco Delta Dental plan. Afterwards I checked other providers on Unilocal and after a bit of research found another Delta provider that looks much more promising and it will be worth having to drive the extra miles to get there.