Aped Appliance Parts

Twice now they saved me from real trouble. Sears didn’t have the part for 4 days,
APED had 2 options, one cheap, one just a bit more than Sears, but HAD the part.
They explained the repair to me in simple terms, in and out in 5 min. WOWEE I saved some $$ and time going there. The time before they had an obsolete part GE doesn’t make anymore. This is a real review even though it doesn’t sound like it.

They have never failed me. If they do not have the part in stock, they get it within 2 days, and it’s never wrong. I have ordered from them a half dozen times now, and their knowledge is deep enough to know when I should buy factory parts and when an aftermarket replacement will be acceptable. I can totally appreciate that.

Fixed my oven myself, with parts and good advice from this great shop. Also, I never got any sense of sexist condescension from these guys. They treated me as someone with a brain, and took the time to communicate the details thoroughly.

I worked with several appliance parts places, including online parts dealers and this is the best. They know what they are doing, they are friendly and very willing to help you and can give you valuable tips on what to do. If they sell you a part and it doesn’t work out, they generally take it back and give you a refund. Lots of other places charge you a restock fee.

Great advice over the phone saved me from buying an unneeded part for my water heater. Thank You!!!

Absolutely the best. Go here for your appliance parts needs

These guys are great! We recently bought a new (used) washer and dryer and needed to change out our 4 prong plug to a 3 prong plug. After some research online, we came here. The guy knew exactly what we needed and was extremely helpful. We were out the door in 5 minutes flat, with a little advice to boot. Will definitely be back for any appliance needs.

Let me start by saying James saves the day again! I think anybody who needs appliance repair advice, should save themselves some time and start here at APED. Absolutely the best customer service and extremely knowledgeable personnel. They can help you determine if it’s worth fixing, verses buying a new appliance.

Awesome company! super helpful. I ordered parts that I needed on a Monday and picked them up and had them installed into my range on Tuesday. Great prices, very fair! Support local for parts.

So my fridge died Friday night while I was rocking out at the SF symphony. Too tired to discover it till everything was mush Saturday morning.
Being someone who believes with absolute certainty that I can do anything if I put my mind to it, I spent hours on the internet researching refrigerator repair.
When I called APED, they didn’t have the exact part, but suggested an alternate. So I picked it up.
Here’s why the five stars: Once I got home and took apart the switch, the OEM part looked NOTHING like the generic replacement part, and the internet was not helping me. I was replacing an individual component start/​relay overload setup with one piece… the wires were not necessarily standardized, no labels, weird colors… So I called APED three times to ask if I was doing it right and confirm which wires were which. And each time they were patient with me, asked a couple of questions, and told me to keep going. So I did, and my fridge now works.
A small business that helps you out even after you’ve walked out the door with a measly $ 24 part — fuck yeah.
Definitely awesome.

…in my best english accent,. «but these guys are an 11» :)
Seriously though, Damion and the guys here are top notch and really, really want you to succeed with repairing whatever you have! They are professional, helpful, have great prices, give pertinent/​accurate advice, are patient and definitely know their stuff.
I literally created this Unilocal account for the sole purpose of giving ALL the employees there the props they deserve — — - well done!
(Kenmore Elite Fridge)

Very simply put, if you have a question these guys have the answers and parts get your appliances working again.

Quick and easy. Called in with my part number and they had it right then and there. Kenmore dryer was back up and running in no time! Great staff. The retail area was clean and this is a group that is prepared for any and all your needs.

I happened to call after hours. The bookeeper answered and was very patient, professional and helpful. She encouraged me to call back and get some help from «the guys» when they were open again. I’m glad I waited because they gave me some great advice and probably saved me a couple hundred dollar service call.
They had the part I needed in stock (a washer door lock assembly) and assured me I could replace it. Their diagnosis was spot on and their advice made it easy. They also helped me install a wall mounted propane heater a couple of years ago that is still kicking butt. Give them a call, they will set you up too.

7÷19÷13
I’m so please for the wonderful service from this Aped Appliance Parts at Santa Cruz. I ordered the Kitchen Aid Notch Part for the cook top through the help from Damian on the phone on Thursday, 7÷11÷13 around 5:00 p.m. He was very nice to help me to order the part by mail order with good price. And the part was arrived my home on Saturday, 7÷13÷13. That please my heart and I feel save and comfortable to do business with this company at Santa Cruz. As I had a very bad experience to buy part on the San Jose Company. I highly recommend this Santa Cruz APED for clients to buy part from them instead of the San Jose company.

Every time I go in there, I come out knowing a lot more and spending a lot less.

I had nearly given up on converting my shop unit heater from Natural Gas to Propane. It seemed that no one (including the manufacturer) could tell me what size orifice to use. I call APED and they said to bring the manifold and valve and they would give me the correct parts. They had the special parts to modify an unusual jet and also had the parts to modify the valve and pilot, both of which I was unaware needed to be changed. These guys know their business and were generous with their knowledge. The whole setup was less than 20 bucks and I am a very happy camper, They will get my future business.

The connection for do it yourself repairs and appliance parts. If you find you can’t do the fix yourself, they know the best people in the area to support you.

Go here first, they are the best!
They will help you figure out exacly what is wrong, — before they order the part! Personal service.

Love this store!
Across Soquel Drive from the Drive-​in.
If they don’t have it, they get it!
They usually have it…