I See Party Rentals

I’ve used them twice now and i gotta say that they are great! They’re prices are way better than other rentals in «Valencha» The delivery people have always been pleasant and professional! Thanks, I See Party Rentals!!!

Very helpful and patient describing the options available for a jumper for my daughters’ birthday party. We were able to find one that matches their theme perfectly. Thank you!

We had to rent some chairs for a gathering. This place was local and offered either delivery or pick-​up. Since we had too much going on we opted for the delivery, but it was almost as much as the chairs… so choose wisely if you can pick up these. This might be different on other items, but like I said this worked out for us.
I bought the coupon online which dropped the over all costs to me by $ 10.00. The day of the event I got a call the driver was running late, but they were only 30 minutes later than scheduled and they picked up around the time they were supposed to as well.
I don’t have any other experiences with them, but for this one item they did okay.

WATCH FOR HIDDEN FEES: I rented a 10×10 tent and some other items for my daughter’s birthday party. I started the order online by purchasing the Unilocal deal for $ 20 but get $ 30 credit. I was unable to complete the order online because there wasn’t a way to apply the deal. When i created the online form, they asked me my zip code. I was then told by the system that delivery was free to my area. However, after the items were delivered, i noticed a delivery charge was added to the email receipt even though the online form and the receipt delivered with the items had $ 0 charge. There was also a miscellanenous charge for $ 55 on my invoice. I emailed the company and have not received an explanation.
I wish there was an option to rate the team that delivered and picked up the items. Five stars for them as they were very kind and professional.

Jonathan provided me great customer service, I wasn’t able to have the 13 by 13 jumper in my backyard because it was too big, all the 10 by 10s were taken
but he mentioned the previous customer thought they might of changed there mind on the 10 by 10 jumper so he found a way to accommodate me to get the jumper I needed
Great price and there was even a coupon online to get!
Thanks!

HERO STATUS !!!
At the last minute we needed a tiny order and called the 800 lb gorilla in town, they said they not only didn’t have what I wanted but I would have to pick it up because it was a small order; even though I was willing to pay the delivery fee. SO I came to my trusted Unilocal and found I see party rentals, the person who answered was sweet accommodating and has my tiny order being delivered today just in time for Thanksgiving dinner — RESULT: marriage saved

Reasonable price, clean rentals, prompt delivery. Courteous delivery guys. Would definitely use again.

I used ISPR back in 2012 and had a great experience. I had another event and without hesitation called them again. They had everything I needed for my event. The drop off/​pick up was fast, and not to mention the outstanding customer service. I highly recommend I See Party Rentals! I Will be using them again.

I have used I See Party Rentals for both business and personal rental functions and they’re always THE go-​to rental company I depend on and the first one’s that come to mind. I’ve followed them with their several warehouse moves and trust me in saying that they’re worth keeping up with and following!

I ordered online and received a call from the owner (Jonathan) a few days later to check on my order. My chair count to the table and linen order didn’t exactly match up, which was done on purpose. But in talking about my selections, he ended up working out an issue which made my party planning even easier and saved me more money! He listened patiently and genuinely wanted to make sure that I had everything I needed. I received a reminder call the day before. Pick up was so easy. There was more than enough loading help and my husband was quickly in/​out. Excellent service! As long as this service keeps up, they have gained a loyal customer!
Shortly after writing the above review, I went to return our rentals. I arrived at 11:30am and was surprised to find the business closed. I tried knocking a few times, waited and waited, then calling with no answer. I then sat in the parking lot for a few minutes confused as to what to do and decided to call again. This time Jonathan picked up who told me that they had to step out and that «normally» they ask customers to call first before coming by to drop off. At pick-​up, Kristine told us to return the rentals between 11am and 6pm, even though their business hours state that they open at 10am. Anyway, he told me to leave the items against the building. With a large truck parked right in front, there is a narrow sloped path to get to the spot they told me to leave the items. Without my husband with me, I carried chairs two at a time and each table down this path. It took 8 trips in 90 degree weather. This all said, I had to knock down a star. Overall still nice people and good prices. Communication could be better when no one is at the business during normal operating hours.

We rented a double-​sided frozen margarita machine for an outdoor party. The machine was delivered on time by a very personable young man who explained everything in detail. The machine worked great and was a big hit. My only recommendation is to taste the mix before your guests get there. We had to add some lime juice to take away some of the sweetness for the classic margarita. Overall an excellent service.

Excellent customer service with a great price!

They were our Knights in shining armor! It was a terrible rainy day this past Saturday… we did not anticipate needing a canopy for our Alice in Wonderland party but when the rain started falling we were scrambling. I see party rentals showed up when they said they would, quickly set up our canopy and were very professional and friendly. As the event planner, I will definitely use this company again if I’m in this area. Thank you!!!
See their canopy here
(From the Heart Events)

Although our event has not happened yet, the 5 stars are for the customer service I received from Jonathan alone. I received a quote from Jonathan on a Friday, and after shopping 5 other businesses I called him back Saturday to book my rentals. He remembered my concerns, and the quote given to me before I even finished reminding him who I was.
Our event is this Sunday; after seeing all the reviews I’m pretty confident my next review will be another 5 stars.

These guys are great. Not only were they on time I forgot a table and they went out of their way to make it work for us. I highly recommend them and will definitely book them again. :)

I booked the jumper/​slide combo on a Tuesday before my Saturday party. It was a last minute change, we wanted a water slide jumper due to the expected hot weather. I set everything up via text, which was new to me, not speaking to a person over the phone. I See Party Rentals delivered as promised! The communication was great, the product was clean and worked flawlessly. The kids loved it and it completed our party. In real life, I’m a party planner, and I’ll be sure to use and recommend this company again!

I had to give 5 stars for excellent customer service.
Jonathan, the business owner, made sure that I was totally satisfied with their services. Even though there was a problem with my order, he made sure to fix it right and for that I give to his business a 5 ++ stars.
That is the way to treat customers!

Will definitely use again! I called I see party rentals the same day of my event. They had what I needed in stock, delivered and the rates were the same listed in their website. No extra fees for such a short notice! Thank you Jonathan!

Recently had my son’s bar mitzvah. I was referred to I See Party Rentals. What a find! Krystina was amazing. I did everything with them. She made the invitations. I rented from them the photo booth, plates, utensils, linens, the list continues. It was one stop shopping. They made my life so easy for this event. The kids, and adults alike, had so much fun with the photo booth, the props were great. They were so professional — prompt, clean, amazing. I would definitely use them again and recommend them. LOVE THEM!

I called and spoke to Krystina a month ago for a quote for party rentals for my wedding that will be in May. She gave me a quote over the phone and assured that it would be e-​mailed to me, but it never was. I let her know that my fiancé and I would like to see the rentals in person and asked if we should just show up or if we should make an appointment to stop in to the warehouse. Krystina stressed that we should make an appointment because the staff is not always in the office.
I called several times this week to make an appointment to see the rentals this weekend. Each time I called, the woman who answered assured us that someone would be available in the office and to just «call when you’re on your way». On Sunday morning, we drove an hour and a half from Santa Barbara to Santa Clarita for the sole purpose of viewing the rentals. I called Krystina at 10:45 AM when we were about 15 minutes away and, to my surprise, she told me that everyone in the office was out picking up rentals and they would not return until 2 or 3 PM. She must have heard the disappointment in my voice because when I called again 5 minutes later after speaking to my fiancé, she did not answer. I called two more times and she still did not answer. She did, however TEXT me saying «hi, this is krystina» which I thought was completely unprofessional. If she could not answer the phone at that time, she could have at least explained herself in the text.
Instead of responding to her text, my fiancé called the same number from his phone and Krystina picked up. He explained the situation, why we were upset, and she said they would call us as soon as they were back in the office around 2 or 3 PM.
Well, instead of waiting around Santa Clarita for a phone call like a lonely high school girl on a Friday night, we left Santa Clarita and guess what – NO ONE EVER CALLED US BACK.
So, needless to say, we will absolutely not be trusting this company with our wedding rentals. If their timeliness and promptness to return calls is any indication of the way their rentals are delivered, then I am glad we will not be doing business with them.
Overall: I See Party Rentals is totally UNPROFESSIONAL, UNDEPENDABLE, UNRELIABLE, and I would strongly suggest that everyone takes their business elsewhere.