AIM Mail Center

Half an hour here to send two faxes. Some lady comes in and they takeher fax in front of my fax and made me wait to fax second one until she was done with the ladies fax that came in after me. Long story short I waited longer and lady behind me her fax somehow had priority over mine she left and I was still left waiting. Not first come first serve and a half hour to get two faxes sent

Has always Cost us more than going directly to the carries.

Some times people can change, as of 2015 i have had nothing but perfect help from the staff every time i go in.
Way to go guys.
Thanks
Nick & Donna

I order a lot of stuff and I’m always mailing something usually visiting the post office having to deal with pissed off people who seem to hate their jobs but these Aim people… these peeps really turn it up a notch. Seriously, like I have time to box, mail fax and all the other stuff these guys do because they do it all for me. They’re like the super awesome secretary that I can’t afford and also because my wife would probably get weird like some wives do when guys get secretaries. Then we work late and its always the secretary… Right? So take it from me. Save your marriage… Dont get a secretary. Just use these guys.

I have had a mailbox at this store since… Wow! I can’t exactly remember hoe long, but a really long time. The store has gone through a few owners (all of whom I have never had a problem with). I have no complaints thus far and can see that Mike, the current owner, has been working very hard to come up with more efficient ways to run the store. People should not be surprised when fees are higher than the post office or Fedex or that they charge to pack up your stuff. How else are they supposed to make money? That is the whole point. A business has to make a profit. Everyone at the store, especially Annie is super friendly and try their best to help me out whenever I ask. I think it is important to support local small business. It is the heart of America.

I wanted to ship a 19 lb package to the Midwest via FedEx. I was quoted $ 40. I go to FedEx and I’m quoted $ 26. I seldom use the term WTF but in this case I find it appropriate.
I also think to myself this is not the first time I’ve been «price padded» here. The last time I got charged $ 2 for an obviously used envelope. I’m not quibbling over the $ 2 but it’s the principle.
Taking advantage of customers is a short sighted strategy that in the long run will reduce repeat business. If you want your business to grow, nurture it and build customer relationships. I love to refer a good business when I see one.

I’ve had a PO box here for over 5 yard and have been through 4 owners. As a business owner, I know it’s not easy to walk into something new and get it up and running flawlessly. There were times in the beginning when I was in there and there were some «growing pains» but the staff was never rude to me and all my needs have been met. Mike the owner is very soft spoken and has always delivered on my requests and orders.

I’ve been coming here for over a year now. When a business changes hands you never know what to expect. Luckily Mike has been great. His staff has been great too. I have a PO Box here and spend over a thousand dollars a year shipping for my business. I highly recommend them.

To my surprise, I was looking to repair my H.P. printer thinking it was my cartridges. The owner Mike had suggested to bring it in since he believed that was the cause and tried his brand new cartridges. Low and behold, despite Mike having to stay after closing, he set me up with the new cartridges and my now working printer. I also was happy to see the selection of cartridges and better than that, a price I most likely could not find elsewhere. Just meeting Mike, it was as though due to his dedication that I had done business with him for sometime.
Thank you Mike for your dedicated service. Keep up the great service.

Having been a customer of this AIM for several years I am appalled at the new owner. This man is rude, has no sense of customer service and goes out of his way to make this place a horrible experience.
Go somewhere else.

Worst place on the planet! Owner is clueless and the employees are beyond rude. It was awesome when the Goldbergs owned the place. Will NEVER go back! (zero stars)

This place had gone to crap since the old owner Tom left. New owner mike is horrible. I went there all the time when Tom owned it. Now I will not go back! I had my stuff in a padded envelope and he says he can help me do it cheaper. So I said ok. He packaged it up in an old used box and then put popcorn in there, put my stuff in and then sealed the box. After he seals it, he tells me that he is charging me for the popcorn and charging me for him packing my stuff in the box. Are you kidding me?! I told him he needed to tell me he was going to charge me for all that first. All he says is well I gave you the box for free. Seriously?! Of course the box should be free, it was an old used box you found in the back of the store.
Another time I went in there and this other guy was arguing with this person on the phone that he didn’t have their package. He told them he would go check in the back. All he did was put the person on hold and never left his chair. Then burped really loud and then looked at me and said «oh sorry» then picked up the phone told the person their package wasn’t there. He never even looked.
The only positive thing I can say is that there is a young girl who works there and she is very nice and helpful. She was the only reason I kept going there. The new owner is horrible.

Horrible service! They kept my package for 3 months in their back office and never contacted me to tell me they couldn’t accept or send it… even though they did accept it. When I went in to check on it they told me they couldn’t do anything. About 2 weeks after I went in to check on it they admitted it had been there the whole time. They have no regard for their customers.

I went to this place trying to return an item I bought online thru fedex and their first answer was we can’t do it. No effort. After I gave her a hard time about it. Guess what they could do it and it was more of a I don’t want to do it than anything else. If I had time I would have gone somewhere else. Horrible service.