Zen Mac & PC Repair

Strongly recommend this place!!! I went to the Apple Store before, they asked 1200+ dollars (not including the tax). But Mike charges reasonably and fixed my Mac quickly!!! And he is vey nice. 5 stars! Will recommend this place to all my friends!

I just signed into my account been offline for awhile I’m still getting harassed by these losers! Seriously stop trying to bully me!

I contacted Mike for some parts I needed for 2009 Mac Book Pro with a broken display that I bought off Ebay, and he was very helpful, and gave me some of the spare parts he had at a great price.

Got my data off of a RAID0 pair that was trapped in a dead G5, no problem. The cost was fair and the job itself was handled quickly professionally and with minimal fuss.
The organizational system of the office was inscrutable, as is often the case with excellent doctors and professors.

Mike replaced the hard drive on my 07 IMac. The original hard drive stopped working and he replaced it with a 4 GB hard drive. It’s works great and I’m back in business. Couldn’t be happier.

I needed to replace the LCD screen on my daughters MacBook Pro and was trying to save some money by doing it myself. I called Mike at Zen to get a price for the screen replacement
and he provided a fair price (lower than most and way better than the Apple store), but also encourage me to try and do it myself.
Well — I managed to damage the very fragile cable going to the screen and was basically screwed ! Mike helped me diagnose the issue and get the Macbook fixed the very same day, which was critical as she was getting on plane that evening to go back to college and I was looking at having to buy a new Macbook !
I can highly recommend Mike and Zen. He is a small one man operation, but he delivers !
People that have given bad reviews and mentioned bad attitude, but my experience was excellent — I guess like a lot of things in life, you get back as good as you give !

I brought Mike a 2008 iMac that needed a lot of work, and he did an outstanding job!

He got down to the hardware issues with his wide range of experience. I am happy I reached out to him.

I almost spent $ 500 on a incorrect solution to a problem. My Mac had a white screen only after reformatting it. I decided to bring it here thinking that it’s going to be cheaper and based on all the positive reviews a good decision. I met the owner and told him about my problem and without even plugging the unit he gave me a very confident answer that it’s the Hard Drive and it’s going to cost me $ 350 and if I want the RAM upgraded an additional $ 150. I had doubts so decided to not go through with it and brought my unit to Apple. They plugged it in and while doing the teat told me their suspicion is a faulty Video card rhat is still under warranty. And afyer the test, it was the video card! And i did not to pay anything. it’s 2011 Mac. lesson learned.

I went to Mike with a simple SSD upgrade on my 2011 Macbook Pro. I had very fragmented drive due to misuse on my part (letting the drive get filled to 99%). He had to spend extra time defraying my drive and cleaning up bad sectors. I offered to pay him more money and he wouldn’t take it. I will go back to Mike for two more similar upgrades and bring all our mac repairs to him.
My Macbook Pro is blazing fast now.

Mike was great! Had my iMac upgraded with a new SSD in no time and was very professional. Will definitely use him again.

Absolutely 5 stars!!!
My mac screen was black out suddenly this morning. Googled it and tried the so called SMC reset or PREM clean, still didn’t workout. And when to a nearby Mac repair store and I was told The logic board needs to be repaired… but i really don’t think this could happen. So I went to this place. Mike was in the middle of doing sth and told me it would be Yosemite Glitch. And he tried SMC and PREM reset and it is working!!! Saved my 500 dollars! I would definitely tell my friends to dropby if they had other Mac issues

I never got past an initial phone call with this guy. He was completely rude, and condescending during our brief conversation, so obviously I’m not going to give my business to such a person. Therefore, this review is based solely on his communication skills and customer service over the phone.
I had been having problems with my MacBook Pro, so I saw all these glowing reviews and was eager to get his help. I called him a little before lunch and got his voicemail. I didn’t hear back from him by 5, so I tried calling again. This time he answered and, as this was my first time ever seeking repairs for my laptop, I had a few questions about backing up my system before turning it over to him. The two or three questions elicited such contempt from him. Short, curt answers slathered in attitude were uttered between extended periods of silence, as if he was trying to gather the strength to speak to such a simpleton. That may not have been his intent, but that’s what came across and I don’t have time as a customer to give him the benefit of the doubt. First impressions are everything and as a small business owner myself, I cannot fathom ever speaking to a customer the way he did to me today. But that’s okay… The next place I called was Click Away and they were so much more patient and helpful.

Spilled water on my laptop and it completely died… Apple store & other shops quoted around $ 700 for a repair, but Mike revived my Macbook for just a fraction of the price. My laptop is working perfectly! Could not be more pleased with the service. Highly recommend :-)

good, courteous, prompt service. my mac had some malware, Called Mike, he picked up the phone immediately and we set up a quick meet. I showed up at his offices and he quickly resolved the problem and gave good advise. Very reasonable prices. Will do business again.

My Mac didn’t want to turn on anymore. I brought it to this guy. My computer turned on somehow like magic.
Now, he didn’t actually have to work on my Mac, but he said it’s most likely a battery issue and he directed me to the place next door to get one cheaper than ordering it online. He’s really helpful, so he gets four stars for that.
I’m only taking one away because the place is kind of weird. There’s a sign on the door that says call and when you do, you just hear it ringing, but no one answers. I gave up on that and just knocked on the door and boom, there he was. Once inside there’s just computers and parts everywhere, no where to sit my computer or my butt down. A little chair with a side table would go a long way.

I called them to get a quote to get my mac screen repair. He refused to give me quote and he was super rude. I don’t recommended this place

I seldom write reviews unless I am impressed or disgusted by the service. Mike was great, I sent him a text around 2am on Saturday to ask if he could fix my Macbook Air screen ASAP as I need it for my Finals next week and he gave me a reply by 3am with a price quote! I sent several businesses messages but they didn’t even reply me (but to be fair, it was a weekend).
Anyway I went down with my friend the next morning and he had it fixed in 1.5 hours, while we studied at the nearby Barnes and Noble. The price was also very reasonable at $ 250 instead of the $ 490 Apple tried to charge me. Will definitely refer my friends to him if they ever need their phones or laptops fixed

If I could give 0 stars, I would give it to this place. I guess I should have been skeptical by ALL the 5 star reviews for this business.
My husband brought in his macbook to Mike. His «store» is just a one room hole, definitely not a storefront that is appealing to customers. However, i’m not one to judge by the looks of things, as I do like hole-​in-​the-​wall type restaurants. The macbook had an issue where one row of the keyboard was not responding. Mike suggested it could just be some liquid that spilt thru, which wouldn’t cost much to fix, but if the whole keyboard needed replacing, it would be $ 200. He would let us know. Fine, we left the macbook there, and waited to hear from him.
Almost a week goes by and there is no status update. My husband called on a Friday to see what was going on. After several attempts to call him throughout the day, Mike picked up the phone and said he hadn’t looked at it yet. OK… we decided we wanted to pick it up, since we needed it over the weekend to do some work. Mike said we could pick it up on Saturday, but to give him a call before coming over. We called all morning and the phone just kept going to voicemail. We decided to swing by the store hoping he’d be there or there would be another phone number we could call.
He was there, and it just seemed like he didnt know what was going on and even had the nerve to say he was going to try to work on it that day. Really? With several unsuccessful phone call attempts, no attempt to even see what the problem was or give us a status update/​timing, we do not want you to be working on our products. It is unprofessional for you to treat your customers with such disrespect.
I hope other customers will find this review helpful and find another mac repair place. I was able to find another place that would fix our macbook for much cheaper and much more courteous service.

I’ve had my computer back for about a week and it works great. I had the monitor fixed. He was very quick and considerate of me having to be without my computer.
He’s great! Highly recommend.