The Animal Clinic

If I could give zero stars I would!
Worst Veterinary office ever!
I took my cat to them when he was only a few months old because he was breathing funny. Without even barely touching my cat, the Vet (who i will not name) told me my cat only had furrballs and they would pass in a few months.
Fast forward a couple months and my animals breathing condition worsens. I take him back to this clinic to be told that he has lung failure and that they would have never sent my cat home like this and that I didn’t tell him the right information, completely trying to make me feel like I didn’t take the proper steps to help my animal!
Then for the next couple months I’m pushed around by this veterinary office. I spent THOUSANDS of dollars on xrays and medication for these people to keep telling me «we don’t know what’s wrong but keep spending money on more xrays.» Then one day when I went to get my animals medication refilled they told me that they would know longer prescribe his meds unless I paid for another $ 300 xray. Finally I had enough & could no longer keep spending that money. So, I took my cat off the meds & guess what HE IS COMPLETELY FINE! I think the medication (which they described as the strongest meds you can give animals) began to make him lethargic!
I was robbed by these thieves for months! They fed off my vulnerability and took as much money from me that they knew they could get out of me. I was a fool for listening to them for so long! This experience definitely made me lose faith in the veterinary business. I warn anybody and everybody to stay far away from this clinic!

THIS IS THE WORST VET I HAVE EVER SEEN!
SAVE YOUR PETS LIFE AND TAKE THEM SOME WHERE ELSE!
If you have a problem with this VET please file a complaint at:
Which governs the license of veterinary doctors. Veterinary Medical Board (VMB) California is to protect consumers and animals.
This is the worst vet yet. My mother took her 15 year old cat to this vet, and they had the balls to charge her $ 300.00 for all of the lab work, diagnosed him with Diabetes. My mother is living on a fixed income so her only solution was to put her baby down. I have a diabetic cat and daughter, but since this vet clinic ONLY WANTS YOUR MONEY AND DOES NOT CARE ABOUT YOUR PETS! They refused to write a prescription for the insulin. They also Diagnosed him with an infection, but REFUSED TO PRESCRIBE HIM SIMPLE ANTIBIOTICS.
Their claim is that since we are treating him at home, they are refusing to provide him with prescriptions to keep him alive. IF THIS VET WAS A MEDICAL DOCTOR HE WOULD LOSE HIS LICENSE OR BE SUED ALREADY! I have been taking care of my diabetic cat for 6 years using this method which is recommended by Banfield Pet Hospital. Clearly I am doing something right if i can keep a child and a cat alive who are both diabetic (Daughter is type 1)!
After seeing the other negative reviews on this business, I completely understand the motives of this VET. SAVE YOUR PETS LIFE AND TAKE THEM TO A VET WHO ACTUALLY CARES!

If I had the ability to give zero stars I would.
1. First I have to say, Dr. Gill is a very nice man but I don’t trust his veterinary judgment at all.
2. I have a highly allergic dog and he get frequent ear infections, which I already know the reason for. Unfortunately, the vet didn’t want to believe that I know why he’s having the reaction and would always suggest a pricey alternative medicine. As well, for dog owners: if your dog has allergies, don’t settle for steroids and steroid shots. They destroy the dogs liver. But every time we visited, and that’s many times, he got a steroid shot.
3. The reason I’m leaving such a bad review is because we left our pet with this hospital, as a happy, excited, loving dog that never jumped, growled or aggressed towards anyone. But upon bringing him home after a week, he was aggressive, scared and scary. He would jump when we pet him and he tried to hurt me when I was feeding him. I’m not sure what exactly they did to him but it is now 9 months later and my dog is finally a little calm and back to normal. Even still when you want to pet his head, he bows down in fear of being hit…
4. Do your pet a favor and take him somewhere that you know he probably won’t get abused. Upon telling them my dog’d situation the answer I got was «I don’t know what you mean, we don’t have anyone that abuses dogs. Goodbye»

This vet observed my dog, the proceeded to diagnose, incorrectly, my 9 month old dog with «Puppy Strangles» using only on-​line photos of young puppies afflicted with that disease. This presumed diagnosis reached without doing anything whatever to verify the accuracy of the diagnosis. This is especially serious as a number of other conditions present with very similar appearances. He then sold me an outrageously priced antibiotic not useful for this diagnosis, a small bottle containing a few probiotic capsules at about 50 times the highest retail price, attempted to sell me an utterly worthless sack of ‘special’ dog food at an astoundingly high price of which the main ingredients were corn, corn meal, and other similar ingredients that are universally known to be completely worthless and indigestible by dogs, ingredients used only as filler by the lousiest quality of dog foods. This scam was refused but all to many dog owners are not willing to do their homework to learn what they need to know to be a responsible pet owner.
To say that this vet is anything other than a charlatan whose only interest is in making maximum profit for doing the least possible would be overly kind. Unfortunately, there are far too many of these dangerously worthless vets whose minimal skills and even far lower still level of care about the welfare of animals have given the entire field of veterinary medicine a bad name.
The overwhelmingly largest percentage of pet diseases are extremely easily determined and cured by even the least skilled person. There are only a small percentage of cases in which any more than minimal sophisticated skill or level of concern for the animal is required, which is what keeps these ‘disasters with a degree’ in business. The technician was friendly and apparently competent to the maximum degree of his ability, but that is not the reason I went to this vet clinic. Nor do I care about the attractiveness of the furniture or any other superfluous nonsense. I do care greatly about one thing: the competence, accuracy of diagnosis and optimal treatment of my dog.
Sadly, this vet no competence nor any expressed interest in any such result, with the consistency of his actions (or lack thereof) and inaccuracy of his diagnosis, which was guaranteed by his nonperformance of any effective measures necessary to make an accurate determination possible.
Stay away from this clinic if you have any regard for your pet or pocket book.

Absolutely amazing service & staff. The people who work here genuinely care about the people & animals that come in. I had a really bad experience else where when I tried to get my kitten spayed. When I called here, the woman who answered, I believe her name was crystal, answered ALL of my questions & went above & beyond to make sure I understood all the procedures that we’re going to take place. So I made the appointment. When I checked in the woman at the front (Chris I believe) made sure I knew exactly what I was paying for, & was very thorough & friendly. My kitten was even returned to me with pain meds to take home! All in all, I have an appointment next month for both my cats to get a check up & their shots (: super happy I found a vet that I can trust for my little kitties!

I brought my Pomeranian here because he had an infection on the bottom of his mouth. I called and was scheduled very quick. When I got there the furniture looked a little old but not too bad. The assistant named Crystal :) was super nice and helpful! My dog loved her! The vet was fast and prescribed a medication that worked within 3 days. First visit is free so I only had to pay for the medication! I would definitely bring my doggie back here.

I LOVE Dr. Gill. He is so thorough and great with both of my dogs. We got them started on glucosamine due to his recommendation and they both appear to have more energy and run around. They also took my one dog in when his mouth started swelling randomly — diagnosed it as necretizing tissue and performed emergency surgery. Both dogs have had their teeth cleaned here (so reasonable and prolongs their life). He has also been flexible in letting me order their Rx (namely heart worm) through
.
It is worth the drive from Mountain View. :)

I have been going to The Animal Clinic for almost two years. When I first came here — I liked them. They seemed very thorough, a bit pricey, but worth it for my little man. The issues started when my dog started having health issues. Earlier this year, the doctor told me that my dog had a ripped ligament in his back leg, but the X-​rays to verify would be $ 300, and the surgery to fix it injury would be $ 3500. They also were kind enough to let me know that the other leg will typically suffer the same injury, due to overcompensation, and I would likely be looking at having to fix both legs. After fees and taxes, I would be looking at a $ 10,000 surgery, and on-​going medication. I asked the doctor what my other options were as my dog is getting old and $ 10,000 is not something that seems realistic for his situation. we discussed medication. He prescribed my dog with four different medications and I let him know that I would buy them elsewhere, as the prices he provided were almost double what I have seen elsewhere. I found the medications elsewhere, ordered them, and expected The Animal Clinic to provide the prescription without questions. This did not happen. Chris called me and stated that they received the request but were able to provide me the same medication, for cheaper if I picked it up from their clinic. This added drive time, as I had moved further away, but up until this point had full trust in the Animal Clinic, so I decided to cancel my other order and drive over the the Animal Clinic. When I got there — they only had two of the four items I ordered for Louie. One of the two they were offering to me was actually MORE EXPENSIVE than my original order which they promised to beat. The Dr.‘s justification was that it was a better quality brand… well why wasn’t this told me to before cancelled my order and drove over? I cancelled my order and drove out of town to The Animal Clinic because I was told that I would be provided a CHEAPER deal for the same medication. I felt very swindled and very much lied to. At that point, my order was already cancelled, I had already gotten off work early to make the drive to the clinic, and they had me backed into a corner. I ended up paying MORE money and had to drive to get them because they would not compromise — I either took what they were offering (more expensive and only half of the needed medications), or place the order elsewhere again and wait even longer for shipping. The Dr. and his staff showed no remorse to my situation, and seemed to have no problem charging me more than my original order… and their excuse for forgetting about the other two items on my order? They didn’t know (how is this possible when they are the ones who prescribed them?). Infuriating.
Today, I attempted to place the order for the first refill only to receive a notification that the doctor will not refill it. I called The Animal Clinic to find out that they require blood work to be ran before they validate the prescription. I asked how much it would cost for blood work and the answer is $ 282! Just to get thirty more days worth of medication that my dog has only taken for 30 days so far, followed by a two month break for his system. This is not a pain medication, it is an anti inflammatory. Why do I need to pay $ 282 PLUS $ 80 for the prescription every month? Beware of The Animal Clinic and their hunger for money which seems much more substantial then their hunger for helping animals. I am taking my loved little man elsewhere. I have already spoken with three other vets, keeping in mind I might be missing something as I am not a vet, but all whom I have gone to for advice are appalled at the actions I have seen from the Animal Clinic. Please think twice before taking your loved animal here — the Animal Clinic will do all they can to squeeze money out of your wallet, not love into your animals.

It is sad to see some upset people, but I wouldn’t take my dog (s) anywhere else. Dr. Gill knows his stuff, he is always respectful, polite, and informative. If you treat your dog (s) like your own children, then don’t be afraid to ask questions, if you simply don’t understand. Seriously, those of us who live in the Bay Area know it is down right expensive to live here, mmmm, would I rather have a bomb ass Dr. or a fancy looking vet clinic. You got it, I don’t personally think this place is bad, have you seen some of these million dollar homes in the bay??? Plus, if you need shots for your dog, there is an open clinic every Thursday, no office fee, and afforadable shots. I think Dr. Gill is very resonable with his fees. There is one particular vet tech (I believe he is), so sorry I can not remember his name, who is just as informative as Dr. Gill, he’s fantastic! Overall, my dog has had surgery here, daycare, overnight visits, treated for sickness, allergies and everytime Dr. Gill knows his shit. I speak about dogs, but I also take my cats here just not very often as they are indoor cats and rarely ever get sick, but they have been here for overnight stays, shots, allergies, and daycare.

Aha! I think I’ve figured out why a couple Unilocalers thought the place was dirty when it’s not — the first thing you see when you come in is a leatherette seat cover with (claw?) holes in it. Also, a comfy exam room chair was stained. (As a mom, I know the difference:/) He’s such a great and competent vet that I felt bad for him, so I mentioned that they’re likely being downgraded on here for aesthetics. Turns out they’re sprucing up the place over the 6 months or so, after hours.
One of the things I appreciate about the clinic is that they are open fairly late and on Saturdays. As usual, Dr. G was quite informative (and earnest) about my senior dog’s latest trouble. He really deserves to be so busy that we have to wait for our appointments:) He not only gave me lots of detailed info during the exam but things to read and home — and he responded to email late into the eve! This is a vet who takes his work and your pet very seriously. I’ll admit I was initially noticed the dental deal when I was looking around to get a second opinion on surgery but we stayed for all the reasons mentioned previously, basically that Dr. G is so (humbly) competent.

They took good care of our rescue kitten when it was time to neuter and they had the best price I could find. Procedure, pain meds and cone all for $ 45 (I came in with a coupon from a mailer I received). They also followed up to make sure everything was good afterward.

I took my dog to The Animal Clinic for a tooth cleaning under anesthesia, based on their fantastic special ($ 150, which ended up being around $ 200 with the add ons I chose) and good Unilocal reviews.
My dog’s teeth look great, he doesn’t have bad breath any more, he is perky and happy, and I am thrilled I didn’t spend $ 700+ on getting his teeth cleaned. Friendly staff who are very easy to interact with. I’ll be back!

This is literally the best vet I have ever been to. My dog turned nine today and has suffered with allergies ever since I could remember. I’ve taken him to multiple vets. Paid alot of money and my poor Jay was always still the same. I found dr. Gill on Unilocal and scheduled an appt for my Jay the same day since he was starting to have bad odor from his ears. They tested his ears examined his skin and yes his poor problems were due to his allergies. Everything dr. Gill has told me to do and prescribed for him has worked 100 percent. It has only been a month and within a week I saw Jay with the best skin he has ever had! Ever. I think I found his vet forever!
I must admit I was hesitant at first because the place does look like I just stepped into the Brady bunch era, but idc anymore because of how he helped my Jay. I will forever be grateful.
The visit was over 400 dollars but it was very very well worth is because I have paid that and more for him and he has been the only one to help my Jay.
Thank u Dr. Gill for helping out my little Jay.

The Animal Clinic has provided low cost veterinary services to me on a consistent basis. My Pekingese is getting older and I’ve had to shop around for the best prices because she’s starting to require more maintenance due to her age. My vet used to be in Pacifica. I took my dog to my usual vet in Pacifica and the estimate was over $ 2000 for the dental including quite a few extractions. I then remembered The Animal Clinic being very reasonable when I checked them out before and this was still the case. My dental was about $ 980 which saved me quite a bit of money (and money I didn’t have). I hope The Animal Clinic continues to provide reasonable veterinary services to the Bay Area community. Gil especially was very helpful to me.

I had to unexpectedly go out of town and my vet’s office was booked for boarding. They recommended The Animal Clinic (though I have since called them and told them my experience and I don’t think they will refer them any longer).
First, a few days after my dog’s stay they called me asking why I had missed her dental appointment. They scheduled her an appointment without even asking me and furthermore they must have examined her to determine she needed a dental cleaning, without my consent and without my knowledge.
Second, I came back at 12pm the following day to pick her up and the fist thing she did was run for the door and to the grass. She had to relieve herself so badly — she was basically dragging me along — she had to go even more than when she goes out for her first morning pee. I felt so bad for her. Obviously she hadn’t been allowed to go potty for a very, very long time.
Third, I received very poor customer service. No one acknowledged me as I stood at the front desk. The same girl who saw me walk in and said nothing to me, helped the person who walked in behind me and was standing behind me in line, and still never even said 1 word to me.
Lastly, the place is dirty. I would never allow my dog to stay in a place like this under normal circumstances, but I was desperate and I had been referred by my trusted vet’s office.
Stay away from the place. Who knows what they are doing to your pets in their filthy hovel of a clinic behind closed doors that you don’t even know about.

I really like this place! Our dogs were previously at the Cupertino Animal Hospital, but I happily transferred them here after the vet quoted me almost $ 1,000 for a dental cleaning for each dog. I know dental procedures can vary in price and I’m willing to do what needs to be done to ensure the dogs are healthy and happy, but I had been getting the idea that the vet was pushing dental products the last two years and decided to shop around.
After reading great reviews, I called the Animal Clinic the following day to ask about their pricing and immediately had the records transferred. The following week the dogs went in for their procedures and they were very well taken care of. Throughout the day they called me at work to keep me updated and it was obvious that the care of our dogs were their utmost priority. They even took the time to explain each of the medications and called the following day to check on the dogs.
Oh, I should also mention that I spent half of what I was quoted at Cupertino Animal Hospital and I felt that the dogs received wonderful care.

My dog Nimo was just neutered yesterday and I felt very comfortable with them. They called me at work to check and keep me updated like I asked. At the end of the day I picked him up around 4 and they explained all and (many) questions I had accordingly and I was very pleased. They even helped me get my big boy in my SUV because he couldn’t jump up :) The thing I really loved how Crystal called to see how my baby boy was doing this morning, made me feel like they genuinely care for Nimo :)

I took my dog here the day that I adopted her, as was recommended by the adoption agency. While the receptionist and vet tech were friendly to my dog; I feel that I was given poor medical advice from Dr. Gill.
Dr. Gill informed me that my dog had patella luxation on her left leg, which is very rare for young dogs, and large breed dogs, and recommended that I schedule a 1,500 surgery for her as soon as I was able to afford it. As a result of this advice I spend the whole weekend stressed about about medical costs and wondering if I could even afford to keep this beautiful sweet dog in my life.
Thankfully I was advised to get a second opinion, and in the process of getting my medical records from Animal Clinic I learned that Dr. Gill had diagnosed by dog with grade 2 palleta luxation, which he had never communicated to me verbally or in writing (grade 4 is the most severe). My new vet did a full evaluation of my sweet dog, and confirmed that she did have patella luxation, which was in fact bilateral, but explained that they would never recommend surgery unless all other options had been exhausted and the dog was in significant pain, which she was not.
Save yourself the emotional distress of having your pet being diagnosed with expensive medical procedures that they do not need, and take your animals elsewhere!

Patiently waiting to be admitted in for her spaying operation. It has a cool candy box to expel treats. :) Staff and doctor is friendly and professional. Thank you for taking good care of Teemo especially for her spaying procedure. She recovered nicely and seems to be healing very well.

This is the review that any of you fellow animal lovers must read if you are looking for a place that will give you peace of mind and also the most honest rates.
I had a primary vet and one of my pekingese dogs was in need of a tooth extraction. I was quoted $ 1200 by my regular vets office and started asking my friends if they knew of any Veterinary Offices they might recommend. I was connected with Pat whom is on the support team at this office and from the first conversation I began to feel at ease. I scheduled the appointment for my Pekingese to have a dental and the tooth extraction which I will only say was far less expensive then my own vet had quoted me. Since I would be driving over 80 miles to have this dental work done on my pekingese I decided to also bring my other pek in for a dental as well (they have a dental special right now for $ 150) I dropped my boys off at 830 A. M and did recieve 2 phone calls while each was under anesthesia. It wad discovered that between the both of my dogs multiple teeth were going to need extractions. I gave the okay and the cleanings and extractions were complete. Cyrstal another member of the support team thoroughly briefed me on what to expect, how to administer their meds and explained the breakdown of my bill. I will tell you now that what I was quoted for 1 tooth on 1 dog was not what I had to pay here and I was shocked at how little I had to pay by comparison to what I was quoted by my own vets office. The level of service and the pricing for the procedures that I had done at this facility only make this office stand out as one that is honest, attentive, caring and compassionate. I highly recommend this office, Dr Gill and his entire support team to be trusted with any medical needs of your pet. Many thanks to Dr. Gill, Pat and Crystal as well as everyone else in the office that I may not have met. Additionally if you have pet insurance as I do this office is more than happy to assist in completing your claim forms.