Supercuts

Place is ok, nothing extremely awesome in hair cut they do, some of personnel is not really friendly and always in rush, and I noticed that in other locations, not bad place at all if u live close by and don’t want make a reservation and wait for better quality and pricy locations

Had a cut and highlight there last Friday. Young lady did it — don’t know her name as it was the first time I was there (the lady at another Supercuts that I’d gone to for years had just moved away). Cut was ok (I’ve had worse). The highlight was awful; big blotches of light blond in some places (way too light), and in other places, it looks like the highlight didn’t even take! EEK ! My previous stylist used twice as many foils for the same price… And to top it off, once it got crowded, I was pushed out so fast — after washing, she didn’t style my hair at all, and I walked out with wet hair! Will NOT be going back. Beware: some of the stylists do NOT know how to do highlights, and service was AWFUL. I have to have the highlights redone somewhere else to be presentable. Waste of money.

Horrible! Promised they would cover 70% of my grey hair… they covered 100%. Looks so unnatural I can’t go outside. Very incompetent

Their style of haircut is like an assembly line. My first haircut was pretty decent (I believe it was with Phuong), but every other experience has gotten worse. On my last trip the lady was so consumed with wrapping it up fast that she asked everything twice and still got things wrong.

Phuong is awesome. She’s very meticulous and gets the job done the right way. I’m very pleased with this Supercuts and everyone here seemed to be enjoying their customers too. I was also greeted very promptly when I arrived, and my way out, they said thank you for coming. I shall be back.

Had the worst first time experience here with Jessica. I ask for a faux hawk fade in and about half way through the cut she mentions «oh I can’t do faux hawk cuz its too short». Wtf, she told me she could at the beginning. I never had a barber say they couldn’t cut into a faux hawk (and my hair was not short! That’s why I went in for a cut!), ugh that’s why I get for going to a new place. They try to cover up their mistakes with gel, so watch out people. Never going back to this location.

This is awesome place. Phoung is really great. She has good recommendations and suggestions. Knows her job well. I go to this place every time I need haircut, coloring or scalp massage. Waiting time is average. Helps if you book online. Staff are courteous and nice.

I moved to South Bay from the East Coast a little under a year ago. After trying a couple different SuperCuts in the area this is my permanent spot and I recommend it. My stylist is Phuong (pronounced Fong) and she is top notch and I highly recommend her.

Sue was great. Had a hair cut and shampoo. She was really such a nice person. Love to be here again.

This place sucks. You tell them exactly what you want and they do the most half assed job in the world. The woman who cut my hair, I cant even remember her name or pronounce it, completely missed the back left half of my hair! Granted, I should have noticed this before i left, but i feel like their tactic is to style your hair for you and then use that as cover up for their mistakes. I got home and took a shower and it now looks like i have half a mullet in the back. I called to complain and get the whole «we have no record of you» schpeel. I’m pissed. F*ck this place and F*ck POOPERcuts!

The staff does a great job, but this location really needs to up their staff count. I’ve come twice this week and both times have waited over an hour. Only two people working with multiple colors, and the staff were not cutting hair while the color appointments were waiting. Instead, they were folding aprons, etc. for 15+ minutes at a time. Either up the count of employees or just tell people coming in that they need an appointment for a haircut. Won’t come back.

Girls are nice, but their clippers got so hot that they were burning me the entire haircut. Left red burn marks all over my head. They need to figure out a solution for that.

Staff does a good job! This place is always busy but wait is usually not too bad.
They do not honor coupon unless it is PRINTED. I recommended the General Manager to save paper and use electronic coupons & stamp cards. This will also make be a convenience for the customers.
They do not accept American Express only Visa & Mastercard

Well, that came out a lot darker than expected, to say the least.
I came in, having fairly bright blonde hair, and ready for change. I wanted a very light caramel brown. I now have around a dark chocolate color.
The women seemed very nice, and seemed to understand what color it was I wanted. I pointed to the right color in the color book. Then the two ladies set to work. Took about an hour to do (I have a very thick head of hair), then they had to let it sit for 30 minutes, during which time, brown color spots appeared all over my face from them not being careful with the dye. All along my jawline, and forehead. After my bell rang, I had to wait about 5 minutes before one of them came over to take me to the sink (one had moved to the counter, and the other onto another client). The woman proceeded to rinse/​wash/​condition my hair. I think it was the worst hair wash I’ve ever experienced. She was so messy with the shampoo, that it got all in my ears, and on my face. On top of that, she used her nails to work the shampoo in, which happened to sting, a lot. A good hairdresser knows you never use nails on you scalp. She worked conditioner into my roots, and a bit into the tips (which again, is wrong. You should focus the conditioner on the tips, the driest part of your hair). She wasn’t thorough with the rinse, and got water all over my shirt, even though I still had the cape on. And she left globs of shampoo and conditioner in my ears. They dried my hair, and thats when I realized they had done a color too dark for me.
After about 2 hours, I am left with a color I am not content in the least with.
I am not ever going to be back.

I usually cut my hair in supercuts only but not in this branch. I had very bad experience here. The Chinese lady cut my hair exactly opposite as I said to her. I m professional guy so I keep simple medium hair with square on the back. But she made round n pony on the back with very short hair. Is this kind of joke or what? She also cut my upper hair very short. So its standing now. I simply paid my bill and gave tip as well n walked out
How can I go to work with this kind of funny hairstyle? Come on get some professional guys pls. I will not even think to go again in supercuts. Hell no .And will not suggest any friend to go this place.

I came in with long, shaggy hair. I had a photo of a guy with a buzzed short Caesar cut, and asked the woman cutting my hair to match that. What I got was a mid-​length boring business man cut, with a part down the side and a combover. I said «Thanks» and didn’t even bother asking for a correction. It was so far off from what I wanted that I didn’t trust them to fix it. I headed off to see Alicia @ About Time Barber Shop and she fixed my mess.

Pretty sure the customer just before me in the restroom smoked a big joint and then tried to cover it up with body spray. Wheeeeew!
AFTERWARDS, I waited about 5 minutes (reasonable), was treated well, and got a great haircut for little money. Pretty happy with this location; think I’ll become a regular here.

I went in today to have my hair cut and i will say Niloufar did a great job, she washed my hair, then listened to me very patiently on how exactly I want my hair to be and then she went down to do the job for patiently. The cut is perfect and at the end when I asked her how should I style it, she even showed me how to do it very sweetly. The place is neat and clean.
I will highly recommend this place to my freinds.

Terrible terrible terrible three workers in the back, one cutting hair and no one comes to even greet me or ask if I need a haircut. I waited for about ten minutes till I gave up, really bad customer service.

Not a huge fan but I keep coming back because it’s a cheap hair cut. There are times that they don’t just chop it all off and listen to me but is few and far between.
It’s nothing special but the price is good so it’s hard not to keep coming back!