I have been here three times now in November 2014, two cleanings(two visits because I had not been for a cleaning in probably 10 years) and a cavity filling and each visit was very nice. Dr. Nakano is nice to talk to and all the staff are really nice and friendly. They have been able to accommodate me rescheduling appointments a couple times without any problems, though my initial appointment had a 3 or 4 month wait to be seen. Subsequent appointments have been easy and only a few weeks between. Also, I had no idea how the insurance I am on(under my mom) worked and had no proof or paperwork, but they were able to see me and just took down my info and got it sorted out without me having to do anything. I was scared to go to the dentist for a cleaning after not going in so long because of poor experiences I had at another place a few years back. I really like this place and will keep going.