Progressive Solutions

Buyer beware! This place is a total ripoff and will take you to the cleaners if you don’t cover your bases. We used this place for several jobs, and they did reasonable work at a reasonable price. They would get quotes back fairly quickly, turn around jobs as described, deliver the work to our office (which is a great benefit of using someone nearby), and bill a reasonable amount.
Recently, we were in the middle of a job when our main contact left and moved to a new company. Progressive Solutions was already doing this job, so we proceeded to have them finish it. One mistake we made was not getting a quote from them first, based on our «good» working history. Boy was that a mistake. We printed 5 posters, each 4 square feet in size (2 feet x 2 feet). They essentially provided double-​sided, thick paper posters for us and charged $ 800 for the job. Keep in mind we only ordered 5 (FIVE) posters. After we vehemently complained (and after many unreturned calls), they claimed they found a math error and adjusted the price to $ 600. We got other opinions, and the consensus was that we were totally ripped off, no matter how the math was done.
It was our fault for trusting them and not getting a hard quote first. I guess Progressive Solutions doesn’t really put the customer first. At the very least, even if it really did cost $ 600, wouldn’t you do a sanity check and alert your customer first just as a warning? I don’t know how you can run a business like this, but apparently Progressive Solutions must have too many customers since they don’t care about losing them.
I will NEVER go to them again for any jobs we have or any other jobs my associates and contacts have.