Lucky

75% of the stuff here is expired. You would be «lucky» if you didn’t get food poisoning from their food. Go to safe way down the street. If you do choose to use lucky, check your expiration dates

Very unprofessional! My fiancé and k came to look for a specific wine. They have a sign saying that of assistance is need to ask in the front. So we went to ask and the cashier just said «it has to be there just look»! Very rude !! Unhelpful !

I had a wonderful experience here. The workers were nice and the place was clean (that gives them brownie points right there) and the items weren’t extremely overpriced.
The place was slightly full, when I went today, but you wouldn’t know it because the store accommodated the size so well :)
10 out of 10!

I love this place.
I go here pretty often since i live really close by. I go so often that i feel like all the employees recognize me lol. (:
I always go in for different things but I am always satisfied! Staff is friendly and usually greet and smile at ya!

The customer service in this Lucky’s sucks!
I came here today around 5:00 to do a little grocery shopping. Walked in and decided to buy a lottery ticket. Their automated lottery machine was on the fritz (the error message was the printer door was open), so I went to the customer service counter to purchase my ticket. It was busy, so I stood for a bit before I flagged down a guy working there. He went and told the manager, who was checking for a line, that I wanted to buy a lottery ticket. I waited patiently. Dude told me she was the manager and walked away. I didn’t rush her, but after she got through the 4 people in line, more people got into her line. Dude came back, reminded her I was waiting for her. She looks up and says to me, «We’re busy, there’s no one here to do lottery.» So I respond, «You could have told me 5 minutes ago,» as I walk away. She had the nerve to say she did. Seriously??? You could have politely told me you were not going to get to me, would I like to get my shopping done first, and then come back? But no, you have the nerve to say you told me earlier, when, I was standing at the end of your checkout line the whole time. I can tell you, that no you did not. If you told your employee, it was not relayed to me. But you did not address me until after I had been waiting for several minutes, and your employee approached you twice about a waiting customer (myself).
I left and did my shopping at the Westgate Lucky’s. Their lottery equipment works.

This place is located off of Lawrence expressway on El Camino in Santa Clara The parking lot is huge! The store is brightly lit and always clean. They have a good variety of different types of food. The cashiers including the Store Manager are always friendly when I walk in.

I’ve worked in the area for a long time. This place is definitely convenient when needing some last few items before heading home. The store is clean but sometimes does not have enough employees to efficiently get customers in and out. Self check machines are convenient but some times some are not open.
Price on items are fair but could be found better at other stores if really taken the time to do the research in finding best price sales. Employees are friendly haven’t had any recent issues on customer service.

I can barely give two stars.
The staffs who fill the shelves are much more helpful and nicer than the help desk people and managers here. You’d be surprised by their rudeness.
The fresh seafood session is always unstaffed.
The flowers that I bought from here, potted or bunched, never last through the next day.
Their products are too overpriced comparing to their service.

The worst Lucky’s ever! The produce sucks. Cash registers are minimally staffed. Some items on the shelves are not stocked.

Hold it right there…
Only two and a half stars for this Lucky’s location?
Well, Sunnyvale folks obviously haven’t met Milton.
Meet Milton! You can catch him working the night shifts, and he is always so jolly. Yes, I am a regular. Homeboy bags my groceries, and once even opened up a whole register just for me. He jokes all the time that I don’t have enough «snacks» that I’m purchasing, so he always jokes about throwing a donut in there! Lol.
Milton, you’re a good man! Thank you for making my experience a delightful one.

Compared to other Lucky’s, this one is a bit sketchier and not kept as clean. If you don’t mind the little bit higher prices, go to the Safeway up the street or, if you don’t mind the extra drive, find a different Lucky.

Really, two checkers and no baggers. Line all backed up to hell. Shocker.
Beyond the lack of management of staff schedules, it is a large store and has everything I typically need in one spot. They also are in Santa Clara so are not doing the crap where you have to pay for bags.
But yes lagggggging due to not having staff.

How do I give zero stars. Their outdoor bbq seems totally uninterested in selling food. Just taking up space in the parking lot. When I asked when would one be ready he said, 2 hours, may be less but probably more. I asked for a ticket to reserve a piece. He said he could not give me a ticket before it was ready. I said would there be any if I came in two hours. He said if nobody else picked one up.

Whenever I’m staying in Sunnyvale on business I end up stopping by Lucky to stock up on snacks and wine. The store is clean, the sales are great, and they have a surprising selection of wine and beer. The staff has always been helpful and friendly and their produce looked above average.
To top it all off, you don’t need a stupid store card to get the sale price. Amen.

I come to this. luckys when at my inlaws house in sc. This has got to be the the best luckys around these day. Most of them closed down few years back. only other one I know of is in Milpitas. But this luckys has more of a selection and is way bigger. wish there where more around.

I did the ultimate supermarket no no… I shopped while I was starving. Had 5 things on the list and came out with $ 50 worth of groceries instead!
This Lucky’s was on my way home so I figured I’d give it a try, in order to be quicker in getting home and scarfing down some grub. They seemed to have a pretty well stocked produce section, which was a step up from current regular grocery store. I ended up walking to whole store, which is quite large. They’ve got pretty much anything you could hope for at a grocery store.
The one thing I didn’t get off my list was food for my bunny, but that is kind of an obscure one anyway.
Cashiers were friendly, I got offered to carry my bags by both the cashier and the bag boy even though I didn’t really have that many bags.

In the shopping center right off of Lawrence. By OSH and Big Lots.
This place is a good supermarket to go to if you are getting the basics. But it’s not a place where you’ll find specialty stuff. It’s a fairly good sized store.
They have a BBQ in the parking lot, and it’s pretty good stuff.
There’s a Big Lots and OSH in the same mall.
Lucky’s has been around for a long time, but I have a feeling with Safeway and «warehouse» type stores like Costco, Grocery Outlet, Smart and Final, it’s getting harder for them to stand out from the competition.

My visits since my last review have been more pleasant. Nothing to brag about but they have most everything you’re looking for. Produce seems to be turned, bakery and shelves stocked, fairly clean store.
Tip-​they have the BBQ canopy up front. The BBQ chicken tastes decent and it is cheap. They also cook up ribs and tri tip at very reasonable prices. Never tried them but it looked good. Just remember to tell the guy what you want and see what’s available before going into Lucky. You have to pay inside and show the BBQ cook your receipt.

I find the products here to be a little lacking. On several occasions I have had to return produce here that was expired when I bought it.
The last time this happened, I waited in line for a long time (with several other people behind me) and only got service when someone finally came from the back– despite at least 3 pages for someone to come help.
No apologies, no credit beyond the initial charge. A waste of time all around. No real acknowledgment that I had been sold something inferior.

This is a typical grocery store with lots of produce, meats, and a decent bakery.
The big bonus for me… they have FROSTY PAWS. I am a dog owner and have a hard time finding dog ice cream in the area. As long as I can remember, Frosty Paws has been sold at this Lucky Supermarket. They have both flavors, peanut butter and original. My two Yorkies love snacking on the peanut butter flavor on hot summer days.
I also find the self-​check out and the friendly customer service an added bonus. I am a fan of this location and will continue to stop by after getting my cup of tea from Starbucks (located in the same plaza).