Kitson

Looks like this particular store is closing so they are advertising sweet deals. Cool shirts and hats and novelty items. They have cool designs and name brands but the sticker prices on some of these shirts is a tad high. Most of the t-​shirts are $ 38 –60, I will pay for a good shirt but the prices here seem a bit high.
Cool stuff though.

I love Kitson and always stop in when I am close to one of their locations.
This is a nice one, great service and well stocked.
Not only do I love the clothes here, but also the gifts and novelty items.
You can really find something for anyone here, love that.
Prices can be high, but the quality is great and the fact that you can’t find most of the items they sell anywhere else makes it my go to place for gifts, they also wrap them for you for free.

Really cute and unique items you can’t find just anywhere but the prices are a bit high. I like to go there and buy gifts but it’s not a store where I buy things for myself. They have some great books and cute baby and kids stuff.

Yesterday on my weekend trip to Santa Barbara I was doing a little shopping and decided to browse the Kitson store located there. They had some great novelty items and super cute California themed items. I purchased a couple of novelty shirts and continued shopping the Santa Barbara area shops. I found a nearly identical shirt in a store two doors down for about half the price of the shirt I purchased at Kitson, so I decided to return the Kitson purchase. Seems like an easy enough transaction, I had just made the purchase 5 minutes prior and had my receipt handy. When I approached the counter and told the girl behind the counter I would like to return the shirt she gave me a disgusted look and proceeded to tell me that I could only exchange the shirt for something else in the store or use a «same day store credit». How that is different then an exchange is beyond me? I wasn’t interested in exchanging the shirt so I told her I’d be happy to take store credit, since it did state clearly that only exchanges or store credit are available no refunds. She proceeded to tell me that they wouldn’t issue me a store credit gift card because that would make her register off and she would write a note on my receipt that I can exchange my shirt later then their 10 day exchange window and that she would remember me when I came in to use my receipt note with store credit. I explained to her that I wasn’t from the area and would likely not be back to her store and didn’t feel comfortable that another store was going to honor a note written on a receipt that I could have written myself and would prefer the credit in a useable form. She refused to do anything further and stated that she couldn’t get permission to give me a gift card because the corporate office was closed due to it being Sunday and she was the store manager and the receipt would be fine.
All in all my experience with this «young lady» makes me NEVER want to spend my hard earned money in another Kitson store and I warn all of you out there to buy very carefully as you will not be able to get any help with post transaction matters from any of the store personnel.
I will be calling the Kitson corporate office and lodging my complaint with them as well.

Awful customer service. Never again! I weren’t allowed to exchange a too small pair of shoes for bigger ones. Only 5 min after buying them. Made this account only to let you know.

Sooooooooo much to look at in this store!!! From cute socks, to LA souvenirs, to baby clothes, to toys, just ANYTHING you could imagine and if you’re looking for a gift for someone… odds are you can find them something totally cool in this place!
My last trip to LA I wandered into a Kitson in Santa Monica… I’m pretty sure I walked out with something, I wasn’t sure if they were LA based, or really what the big deal was in that store, but I remembered liking it… so when I found this one wandering around Santa Barbara, it was worth a visit … I also ended up walking out of a souvenir for myself! I love this place!!!

clothing overpriced, but to each their own.
My problem is not so much with their staff there, it was with the experience my girlfriend and I had last weekend during our visit. We went on a spur of the moment Santa Barbara trip and she wanted to visit some boutiques to get some very expensive last minute items.
She had promised me that this was the last store that she would visit and I thought she was just going to be browsing around but she happened to find a pair of birkenstocks that she really liked and purchased them without me knowing (as I was pre-​occupied in their nick-​nack/​book area)… So ok, we left the store and she changed into her new $ 135 pair of flip flops… not even making it past 20 steps from the store, we notice a huge bulge of glue sticking out where it shouldn’t be sticking out on a pair of flip flops, that expensive and that were suppose to be brand new.
Suspicious that these we a reject pair of birkenstocks we went back into the store and were met by the sales woman who helped my girlfriend… She tried all that she could to save her sale, but was not able to find another pair in that size, so like any customer who was dissatisfied with a DEFECT in their purchase my girlfriend asked for a refund… thats when the manager jumped in blabbering store policy. When in fact the receipt stated that a defect voids the contract (which is similar to what is stated in California return laws). She ignored our request and told us to take it up with their 1 – 800 number and gave my girlfriend store credit (which she no longer cared for because of the entire experience).
I intend on first taking some time tomorrow to call the 1−800# she gave and if the appropriate resolution is not made, notifying the consumer protection division of the local district attorney’s office and filing a complaint with the Attorney General’s Office. Its only $ 135, but I can only imagine how many other customers they have bullied into getting store credit that they would never use.
It may take a while to resolve, but I will update this review with how everything goes.

love coming here when on the mainland! was able to shop for my loves best friend a mini birthday cake that was sooooooooooooooooooo cute and was able to do some shopping for my best girlfriends baby. she loves the bling bling stuff for her baby. perfect place to find unique gifts. oh yes I got a super cute beanie for myself. fun fun fun

This is my new favorite store!!! TON of fun finds, cool gear, and great staff. From a Swarovski blinged Vaseline lip jar to kid’s Ray Bans or Mercedes convertible! Something cool for every age!!! It’s such a fun store and I’d return again and again!

Kitson is my favorite! In general Kitson stores alway have the best styles and other fun stuff. When I went in today there were 3 girls working, they were all so nice! They kept checking on me, started a dressing room for me and when I payed they were just super nice. They deserved a good review and I’ll be back :)

I had only heard of Kitson from my friends back home who would go to the LA one so when I saw the one in Santa Barbara I decided to swing by and check out what the fuss was about. Upon walking in there’s a table of all sorts of knick knacks which are pretty fun. I love little trinkets and books, so maybe that’s why this section caught my eye. The employees are very helpful and have excellent taste in coordinating outfits for you to try on. I love so many things in this store, but paying for college and trying to fill your wardrobe with Kitson clothing is not a possible option for me. Definitely would win my 5 stars if it was a bit more affordable for students like me! Still super cute nonetheless!

I love this store! Everyone talks about it being expensive… but you know that going in there! If you want cheap, go to target! ;) great variety of stuff… from clothes to books. I got some great stocking stuffers here!!! The staff is also very helpful and nice. I got a chance to speak with the manager and she was so sweet and incredibly knowledgable of all that is kitson. Keep up the good work guys!

The clothes here are ridiculously overpriced but the knickknacks and accessories are so great. I created a housewarming gift for my little sister entirely from Kiston’s home accessories!

Some really cool knickknacks, books, and fun little toys but everything is fairly expensive. They have clothes and shoes as well but unless something was on sale, this is store is a little too expensive (and has little name recognition) for me.

The reason it doesn’t get another star is because I thought it was kind of expensive. Either way, they had all sorts of fun little gifts and it was great for me to get all the presents I needed for the family birthdays and anniversaries I have in June. The guy who rung me up was also helpful and personable and the gift wrapping was quite nice. I am definitely excited to go back here.

Located across from Sephora and Nordstroms in Paseo Nuevo. Reminds me of Urban Outfitters except more expensive.
Besides clothing and accessories they have some neat gadgets and books to look at. Helpful staff if you do need any help.

This is a cute place to find unique items you wouldn’t find in any other store around town. They can be on the pricey side but you can also find reasonably priced items as well. You can save 10% when you check in.

I absolutely love Kitson. Its a super cute boutique with high end brands. I am sad to say that I checked in after I left and was in the car and I saw the check in offer way too late. So so sad.

This is like a step-​up from Urban Outfitters merged with Anthropologie. All the hip brands for ages 15 – 27, the young adult style for men and women is awesome. The prices are high but you are getting designer brands. Marc jacobs, Michael Kors, perfumes, tech stuff, books, purses, hats, watches, jewelry, clothes, it is all here! Awesome styles and very friendly staff, this place rocks. I went in today during Fiesta and was told that it will be a year in November that Kitson branched from L.A. to Santa Barbara. She said that they were doing very well and even informed me that right now, ALL Marc Jacobs handbags are 25% off! I will be back!

This is a pretty nice place. There’s a variety of fun and hip clothes, accessories, and other things that make great gifts for friends or yourself. The staff is friendly enough although a few of them seemed to be more interested in their social lives than helping customers. The items are good too but the they suffer from the fact that a lot of it is hip and cool but not necessarily good. You can find some interesting stuff here but you just need to do some digging for something interesting and great.