From The Heart Mobile Vet

Dr. Tiffany saw my conure last year. She was quite condescending and had a huge ego. She laughed when I told her my concerns about my bird. Then she did a bunch of blood work and she never called me with the results. My bird died a few months later. I am devastated. I just got a copy of the blood work. It showed my conure with kidney disease, something that is easily treated. Thanks for killing my best friend, Dr. Tiffany. All you care about is $$$. You don’t care about our pets.

This household has 5 cats that mostly go to another vet the owner has known for decades. But one outdoor stray, adopted years ago, was too stressed when in a carrier to make the trip… and really needed to be seen at home.
They did a good job at keeping the cat calm and treating him.
If you are trying to care for a stray or feral cat you should consider calling this service.

I can not say enough about Rolling Pet Vet! I called at 9am and they were able to squeeze me in for a same day apt! They gave me an ETA of 1:15 (since they were squeezing me in, they couldn’t give me an exact time), and arrived early! My kitty has terrible anxiety about going to the vet, and this service eliminated that for him. They were professional, prepared, carring, and thorough. I don’t know why I didn’t do this sooner!

Dr Margolin is not Dr Bosserman, but she loves animals, is extremely knowledgable on all aspects. She also seems to be very efficient and perhaps this is why someone commented her to be cold?! But she is not cold at all, she really cares a lot, but probably with an always going schedule needs to time manage her visits so efficiency may be confused with cold… Well not sure! Anyway we are super pleased with
Dr. Tiffany Margolin and Rolling Pet Vets we are definitely staying and recommending Rolling Pet Vets to anyone! Also to us it is worth paying a slightly higher price point for the convenience of not having to schlep out animals to the vets. It’s a very small difference!
Everything changed within months of the new Doc coming on board! Very disappointing!
Dr Margolin stopped coming into the property, she rather took the dogs to the van to be examined. It’s a small space filled with pet scent and dogs can sense if an animal was in distress here, it made my dogs nervous rather then calm as previously in the comfort of my home.
The reason we had chosen to switch from a very good Vet Practice to Rolling Pet Vet (now changed to the new name from the heart, sadly I don’t believe the from the heart part) was because we loved the concept of a vet coming into the dogs space and hanging out with them whilst performing their checkups etc. Our dogs loved this with Doc Bosserman. She always hung out with them on the floor and was so calm with them… And as such our dogs never feared any shots or being examined, they stayed completely calm.
I stuck with the service through the changes, many unreturned calls, last minute changes in apt. Not having refills of meds to us when promised. I was being told that the transition was causing all the mishaps and that once all was settled with the new Vet it would all return to normal. Some of the staff went beyond helping us out when they messed up etc. but sadly it does not appear that those individuals are any longer with the new setup.
Dr Margolin, initially super friendly and seemed to live our animals, became all about business at hand! Perhaps the person commenting her being cold, was correct after all!
There seemed to be an ora of rushing through exams. It was difficult to talk to her during exams as she would just rush on. During one of her visits when she was giving our dogs shots, she almost give the vaccine to the wrong dog if I hadn’t said anything. I chugged it up to busyness; we can all have our moments.
Our last exam however really sealed my change in liking this Veterinarian service. It was an annual checkup for two of our dogs. She noticed one of our dogs had swollen lymph nodes and she rushed to immediately take samples of the lymph nodes to be sent in $$! (We never mind the cost of it of is truly necessary!) however she did this prior to examining the entire dog. Had she done this she would have come across another problem with his anal gland which caused inflammation and hence the lymph node swelling. As soon as he was over infection, lymph nodes retuned to normal. In hind site, I’ve never known a vet to rush to a decision prior to entire exam!
During the visit she had other people come to our property to pickup meds from her. Complete strangers come on to a multi dog property, whilst dogs are stressing about being poked and probed… Not exactly thinking it through! After the exam and vaccinations were compete, Dr Margolin advised me that she felt our dogs had nervous energy and she would be happy to consult with us on a private visit separate from the checkup for a consultation fee.
I left the van confused but worried about what she had said regarding our dogs energy. We have always worked with A Dog behaviorist in LA with 20+ years of dog behavior experience whenever we felt we had an issue. I immediately called him with my concern. After all a professional expert had just raised the flag about my dogs! He pointed out… Of course they have nervous energy, you take them in a small tiny space which has scent of all sorts of procedure & dogs, with a Vet projecting nervous energy as she is rushing through, total strangers come on to your property and you expect the dogs to remain calm! And how many vets offer after a scheduled full check up to want to come back and charge for another consultation…
I really was a big fan of this service! And I quiet liked Dr. Margolin when she started out. Change is never easy and I was hopeful it would all just settle. But now I am just disappointed to see what has become of this service.
Some other long standing clients we know of,
have also left in disappointment. There is definitely a niche for a mobile pet business in Santa Barbara, it would service many of us… However I am afraid this is not it any longer. Sorry From the Heart Mobile Vet, you lost your touch!

Somehow rolling pet vet convinced Unilocal to take down my review. Rolling pet vet stated my review was really for another vet. It was not. Using rolling pet vet was one of the worst experiences of my life. The vet stated my dog was extremely sick and needed to be put down. Currently my dog is happy and healthy and doing quite well due to the help of another local vet. Additionally I’m surprised by Unilocal taking down my initial review and not giving me any way to let Unilocal know that my review was for rolling pet vet.
We paid over $ 200 for medication that the vet then refused to give to us. The vet at rolling pet vet took our dog to AVS and I wrote a separate review about that experience.
In the end my dog is happy and healthy and doing wonderful but not thanks to Rolling pet Vet or the veterinarian hospital Rolling pet vet took our dog to which was AVS.
It’s been my experience if you have an after hours emergency with a pet in Santa Barbara you’re going to be financially taken for a ride. It’s a crying shame!

The service provided to our family, during one of the most difficult time of our lives, was unsurpassed.
Dr. Tiffany and all those involved, were professional, compassionate, and kept us a part of the provess towards healing.
A late night on a Sunday, they were there for me and my ol’ German Shepherd. Ever grateful.

Dr. Margolin was so kind and respectful. She was very professional and empathetic.
Was able to come to our home in a time of distress.
She guided our beloved cat over the Rainbow Bridge.
We can’t thank her enough.

The wonderful staff is always very helpful, calm, and willing to give suggestions on what to do for my dog when he gets into something I panic about. The Dr is kind with my dog and she takes her time when conducting an exam. I have called on weekends and after hours and the staff is always friendly. I am impressed with the level of customer service. I highly recommend a business that genuinely cares for customers and animals alike. The fees are reasonable. Please keep up the awesome work!

We have a cautious Aussie puppy who has had a really difficult time at the vet in the past. I knew we needed to try something different and the Rolling Pet Vet was AMAZING! They came our of the RV and spent quite a bit of time letting our pup get to know them outside before we did anything else. Dr. Bosserman even took her for a little walk after she was more comfortable. I appreciated that both the doctor and assistant were very aware of dog behavior and how to approach and work with our cautious little gal. It made all the difference!!!

I wish I could give them a 10! When you call, there is a reason… you pet is hurting. Christine is wonderful and really cares about you. She takes lots of information before talking with Dr. Bosserman who ALWAYS gives great advice. When my cat was sick, she offered some suggestions on the phone to try before putting my baby through all the testing… and it worked! And I can tell Squeaky (yes that’s my cat’s name) is less stressed since he HATES the car. They are the first name on my list of pet care. Thank you Rolling Pet Vet for caring about my Squeaky as much as I do.

I have asked 4 times over 2 months to send me a receipt so I can submit to my insurance company but they can’t seem to do this. The vet that came has very little experience and shouldn’t be working on her own. I had to take my dog to another vet to get the right treatment. Waste of my money, time, and harmful to my dog.

I have been so grateful to Dr. Bosserman and Rolling Pet Vet. They have exceptional customer service and have taken wonderful care of my dog. I cannot recommend them enough.

The only place to take your loved pet.
Saves on time, stress, and my bill was
Half what it would have been. 5 stars !!
Erica Salda founder of E Pro Insurance
And host of SantaBarbarateensports radio
Am1290

The crew did a wonderful job of caring for my guide dog in training when the order came through to have him neutered. I cannot overstate how impressed I am with this mobile vet service and the people behind it. It was obvious they really care for the animals and their owners. I plan to use their services again with my career changed dog when he needs medical care.