Far West Guns

My first and only experience here has been all positive. Daniel (the manager) and the rest of the staff are knowledgable, helpful, and professional. Great little shop with a diverse inventory.

They still suck!!! No new info. I’ve just rarely ever disliked a business as much as these guys. I would do a rain dance to flood their stores and close down.
Did I mention I can’t stand that guy that looks like Bald, Rosey O’Donnel with a pipe seemingly surgically attached to his buttery lips?

New ownership since the beginning of this year and Far West is much improved! Having grown up a few blocks away from here I know very well the complaints people had with the previous ownership. Not only is the new staff more personable and very knowledgeable but the shop is a lot cleaner and the layout much easier on the eyes. Looking forward to seeing these guys around for years to come!

I recently purchased a shotgun from here and on the 3^rd round fired a piece of metal jammed in the trigger assembly and locked up the trigger. When I called them they didn’t seem too concerned so I YouTubed how to disassemble the gun and found the broken part which I replaced for $ 20. My next purchase was a pair of ear muffs which after opening the package and trying them on at the range didn’t fit well. When I brought them back un-​used with receipt and original package, the owner Jerry said he couldn’t take them back because the package was opened and they were un-​sellable. Of course I had oped them to try them on! With this kind of customer service in a small town like Santa Barbara, no wonder he can’t afford to accept returns. I will shop at places with better customer service and so should you.

I just happened upon this place by chance and was impressed at their selection of glocks and shotguns!
I was greeted by two very friendly older gentlemen. We had a brief conversation and I was on my way.
I know my experience with this place is very limited but I got a great initial feeling from this place and the staff and would love to buy something from them in the future!

Far West Gun & Supply is the best gun shop in Santa Barbara! As a greenhorn with a lot of questions the guys here always had time and patience for me. I was treated well at the other shops in town as well but these guys are a little more laid back which is a great fit for me.
Originally I had inherited some guns from a dead relative. The guys at the shop were great in helping me get the cases that I would need to transport them. Once home they were great about going through the guns with me to make sure that the guns were safe, the ammunition was safe and that I had a good understanding of the care & maintenance of each gun.
I’ve read the other reviews here that were less than glowing. I’m thinking that if you put out good energy you get back good energy. If you act like a «douche» you’ll probably get treated like one.
These guys are gun enthusiasts — not high testosterone militia junkies.

Based on how I was just treated on the phone, I can understand why people opt to drive to any one of the gun shops in Ventura County. Wow.
Update: I understand the business was purchased from the prior ownership, so you might reconsider a visit now and post your own, updated experience. I’ve moved out of state so can’t provide my own, thanks.

I like to bring my business to this place. The employees are friendly and willing to answer any questions you may have about firearms.
I bought my first handgun about a year ago and they we great about helping me through the paper work.
In the beginning of this year I bought my second firearm from them which was a shotgun. Before I purchased it I came back a few times to try out different ones and they were willing to be patient with while I was looking at them.
I would recommend them if anyone is looking into getting a firearm.

Unless you are buddies with the guys working there, they are rude, condescending and unhelpful. I’ve spent way more money than I care to admit, but I will not be returning. The owner also constantly smokes a pipe (clearly illegal, but enough current and former uniforms shop there so no one cares).
On this last experience I went in ready to purchase a $ 2k rifle. I asked to quickly double check the purchase with my fiancé by phone and stepped outside to make a call. When I came back in 3 minutes later they instantly got rude and then claimed they had put the gun on hold for a caller and I could no longer purchase it. I literally had money in hand. For a gun I’d been looking at for about 15 minutes.
Their prices are quite high anyway (as tiny gun stores usually are), but my desire to shop locally has been superseded by my desire to be treated like an adult customer. What jerks.

I have been going to Far West for years and the guys that work there have always been enthusiasts. They have always been able to help me out with whatever and as it seems, educate me on lots of things that I didn’t know… which is always good with firearms.
What kind of cleaning supplies, different kinds of rounds etc etc. They also have some good self defense stuff there — I got my wife her pepper spray there on a whim which is great.
This is a good shop with people who work there that actually care about what they are doing.
Check it out.

I went in to buy a 9 mill, when i asked which one was a 9 mill, the sales guy *smirks and rudely says all these and and smirks at at the plain clothed cop/​customer and ignores me as an outsider to the gun scene.
I was in «buy mode» cash in hand so i turned and walked out.

Two times I’ve walked into this store shopping, and asking for insight.
I’m a hunter (though I don’t look the part!) and this past weekend I walked in with a friend to purchase our hunting licenses for this year as well as upland game bird stamp and some shotgun shells.
We asked the gentleman at the count for any input he might have on what direction from Santa Barbara we should head for Dove hunting. ie: toward Los Padres over the hill, or if it wouldn’t be worth our time and we should head to the Central Valley where dove is more popular.
The guy’s answer… «I don’t know a thing about hunting»… I asked if the other guy knew anything about hunting who was working at the same time, he said maybe call the national forest service.
Honestly, I’ve NEVER heard of a gun store where the people working there didn’t know ANYTHING about hunting.
I’ve shopped for a gun here and with the idea of me spending over $ 1,000 I did receive customer service, but I come in looking to spend under $ 100 and nothing… just some bs about not knowing anything about hunting.
Sorry guys… you work at a gun store. Even if you don’t hunt, we come in and like to talk shop. I don’t buy it.