Tree Service by Robert Gonzalez

We had 3 stumps that needed grinding along with removal of their roots. There was a brick front yard patio that covered the roots and he agreed to take up the bricks and was also going to take them away as we were then going to have a Trek decking installed in the same area. He came with his son on a Friday morning and gave us a quote for the work which we agreed upon. We also asked him to repair a small sprinkler line and level off the ground area for an additional $ 100 which he agreed to do. They took up the bricks that Friday and then left to get his grinder. When they returned a couple hours later they spent the rest of the day doing nothing but trying to get the grinder to start. Saturday they called and said they still hadn’t gotten their grinder to work but if they could they would be there later in the day otherwise they would be there TUESDAY. They showed up on Tuesday and got the grinder to work and removed the stumps and roots and worked on the sprinklers but he said I needed to go to a hardware store to get a list of parts he said they needed, which I did. When I returned I was told they needed additional parts, which he said he had back at his home but which he had not brought along so I would need to make another run to the store, which I did. He also told me I needed to bring him and his son and their helper lunch. I would have done so without his asking but it was kind of offensive for him to just tell me to do it. I got their lunch and the additional parts. I was then later told that the parts I had gotten would work but might leak unless I made another trip for parts to get additional ones, which I did.
When the work was finally done he told us that because the stumps were bigger than he had origianlly thought and because there were more roots than he had thought there would be an additional charge of $ 650!!! I told him that we had agreed on another price and if he had discovered at some point that there were problems he should have let us know and let us know there would be additional monies needed and he should have been able to tell what work was involved when he gave us the original quote. He just acted like that was OUR problem and demanded we pay him. We finally paid him an additional $ 450 just to get rid of him. He took the money and left, at which time we discovered that he had left all the bricks in a pile for us to otherwise dispose of ourselves, the ground had not been leveled and they had also left and not used virtually all of the additional parts I had been required to go purchase after my first run to the hardware store.
I would definitely NOT recommend anyone use the services of this company.