Swedish Asian Auto Service

Great find! They do excellent work, explain what and why things need to be done, and are passionate about customer service. The prices are very fair and of course much lower than a dealer would charge. They did some pretty major work on my Lexus and it was done on time and runs great!

Took my Volvo XC90 in for service… they took time explaining things to me and did a great job servicing the vehicle. Will def be back!

A returning customer, I brought my older Volvo in for maintenance as well as to fix a noise coming from the front right of my vehicle. Steve, the owner, did an honest job in explaining what needed to be fixed. I ended up spending about $ 1500 for work that would have cost much more at the dealer. They provide a shuttle service and the drivers were courteous and punctual. Would definitely recommend SAAS for Swedish car work.

Excellent shop. John and Steve run the place and are extremely knowledgable and good with people. They happily explain what is going on with your vehicle, don’t try to up sell you, recommend what they would do if they were in your shoes, and defer to your decision without pressure. Trustworthy people, as evidenced by the 1000s of thank you notes that decorate their walls. Experts, evidenced by their resumes. Head guys there have worked for Volvo and in the auto industry for decades, and the mechanics who work under them are equally competent.

Wow. These guys are the real deal. I had read Unilocal reviews on them and decided to give them a shot. They were very helpful in quickly identifying my problem, quickly solving my problem, and getting me back on the road. The problem is one I’m convinced has been there for years, and one that other mechanics just ignored because it was pretty intricate. They also offer a shuttle service which was very helpful. John and the rest of the crew are very personable, too (the owner who I didn’t speak to directly about my matter addressed me by my name when I was leaving and told me to have a great day — impressive!) I will definitely be back in the future. With car repair, you don’t want to see your mechanic much (because it means something is wrong with your car usually), but these guys make it enjoyable. Great job, guys!

The day before Thanksgiving two of my driver side headlights went out. I wanted to use my car on Thanksgiving and was concerned so I called Swedish Asian Auto immediately. The reason I called them is that their other reviews were wonderful. I didn’t have a shop in my area that could take me in the same day, but Swedish Asian Auto Service was johnny on the spot.
Tim was great, looked up the parts and gave me a quote over the phone. Since I had to replace a Lexus headlight before I wasn’t shocked at the price. The best news was that when they were finished with my car it turned out the expensive headlight wasn’t the one to be replaced. Tim also noticed that my engine cover lock downs were missing so he replaced those at a minimal cost for me since the car was in the shop. Thanks for noticing something the Lexus dealer didn’t take care of.
Well…Thanksgiving night a relative noticed one of my driver side small headlights was out, which had just been replaced. I called the shop Monday morning and they said «bring it back today and we’ll take care of it. Went in around noon, Tim took the car into the extremely clean shop, and not only replaced that small headlight complimentary but also took care to replace the other tiny light bulbs Lexus has on both main headlights. In and out in less than 20 minutes and back on the road with all new headlights.
I know this shop is everything the others have complimented about it, so I wanted to add my two cents for those thinking of going here for vehicle service.
Thanks agian!

John and crew are knowledgable and do the right thing– yes an oddity in auto repair. They take time to talk to you and explain recommendations.
He helped me triage $ 2000 worth of repairs. So i would be safe, and did the repairs in 2 stages.
Not many shops would do that. And the 80k mile service. He let me leave without paying. He just trusted me and let me return the next day for the major work

Steve and John are great, no bs from these guys. I’ve been bringing my car here for almost two years now for minor maintenance and major repairs. These guys are straight with you, they will tell you wants wrong and what is a necessity to fix asap. Not like the dealer who is going to make up problems, take forever to fix it and then charge you an arm and a leg.

I have been coming here since a coworker referred me a few years ago. I have never been happier with a mechanic. They always make sure to fit me in even with no notice. They also shuttle me to wherever I need to go and have wireless and coffee if you wait. Staff is super friendly and always remember me.

I am new to the area, and called a couple shops specializing in Saab. No good. When I called SAAS, I was immediately impressed with the professionalism and friendly attitude by the person that answered the phone. She transferred me to service where I spoke with Steve about the issue I was having with my 2006 9 – 3 (A/​C problem). I told Steve I was fairly certain it was the compressor, as it is the original one and should be due for replacement strictly based on age. Steve patiently listened, and then proceeded to give me a quote for what I asked for, but also explained that they would diagnose the car properly before «throwing parts at it»…which I appreciate greatly.
Generally, when something breaks on my vehicle, I have it fixed immediately. Having worked as a Mercedes-​Benz service writer for 3-​years of my life, I have seen first-​hand, what happens when you don’t take care of your vehicle! That being said, I am EXTREMELY picky about where I bring my vehicle for service. If I get a hint of anyone trying to be dishonest or sell me something I don’t need, I’m gone.
My experience at SAAS couldn’t have been better. I dropped my car off at 7:30AM, authorized up to one hour of diagnostic time, and asked to be called when the issue was found. When I received the call, it ended up being an A/​C hose that developed a leak. Steve mentioned he wouldn’t be able to get a new Saab part that day, but gave me another alternative. He had the leaking part of the A/​C line fabricated by a shop that specializes in making A/​C lines/​parts/​etc. It was awesome to be offered an alternative so I could still pick up my car at the end of the day. Throughout the day, I kept commenting to some friends about how friendly and professional they were when they called to give me updates. After being gone all day on a business trip, I called and paid for the vehicle over the phone. SAAS parked it outside with the keys locked inside, and I was able to pick the car up after hours. Perfect!
Highly recommended, you won’t be disappointed!

I was skeptical of going to a mechanic outside the Toyota dealer network. SAAS more than squelched any concerns I might have had about going to a reliable independent.
My 2005 Prius had a lot of small issues to deal with: tail light out, a blinker malfunction, a windshield wiper arm out of wack, and an air filter, and one major issue– worn link rods (and this was just after I had new struts and shocks replaced at another location). They took care of all my issues, dropped me off at work and picked me back up before 5PM.
The only reason I’m giving them 4 instead of 5 stars is because they didn’t wash my car. Yes, I’m that petty. Yet, don’t let that prevent you from working with SAAS. They know their stuff and it shows in their work.

I took my 2004 Saab 9.5 to them because it was leaking windshield washer fluid. Their driver took me to work & picked me up that PM. John & Steve were friendly and explained it was a $ 15 valve that leaked. They ordered the part, I took it back the next week, they changed it in 30 min, and I was on my way. They pointed out an oil leak but they weren’t sure where it is, so instead of just tearing it apart they put a dye in my car’s oil to help determine the source of the leak. I’ll use them again.

Last night my headlight went out, I blame the rain really I do. Anyway, I called Swedish Asian after looking up places around my work. I called and Tim (I think that was his name) told me that I would just need to buy the bulb $ 10 – 12 and they can Install it. I went around 530 after work and they were kinda busy, considering it was raining and all. They helped me right away, found the bulb, and I went to go pay. I waited maybe like 3 minutes and my car was ready.
I really appreciated the quick service, I know it was only a bulb, but it was raining, late, and busy. And they helped me out with the friendliest of service.
I would even consider taking my car here for repairs, who knows what the future holds!

Excellent service at reasonable price. Highly recommended!

My family has been getting our cars serviced here for years. Great, friendly customer service. Steve, John or another staff member is always there to welcome you and explain everything very clearly (which is great for someone like me that doesn’t know much about cars).
Highly Recommended.

I was driving my lexus and when the check engine light came on and the car started driving terribly. I pulled into the nearest parking lot and started calling around to local places. Spoke with the manager at SAAS and they said I could bring it in immediately. I brought the car in and explained what was going on. SAAS ran diagnostics on the car then informed me that there was currently a recall for the issues and I could have it fixed at the dealership for free.
In order to run the diagnostics they had to replace a fuse in my car that I burned out using a crappy car charger. They sent me on my way without a single charge. I have never had an experience like this before at an auto service shop. Usually you dread taking your car in for work since you dont know if they are being honest or just trying to make more money.
I took my car into lexus dealership the following day and had major engine work done for the recall for free. The car now runs like new even after 7 years. glad I bought a lexus and glad I went to SAAS.

The guys took care of my gas cap issue asap. Just went to get my car smogged, and the gas cap seal was cracked. Had to run over here and get it replaced.
It was late in the day, but they helped me out.
Thank you!

Time for another review of SAAS. Perhaps on eof the most compelling reasons that I have brought all of my cars here for service over the past 15 or more years is that they stand behind their work. I brought my wife’s car in for a repair and it appeared that the issue was an item that they worled on 2 years ago. No matter, they repaired the car at no charge for this repair.
You can tell how great they are by all of the 5 star reviews.

So I have been faithful to my local Lexus dealership for a very long time. But then I got married and my husband insisted I bring my car here. Of course, I knew I was paying premium prices at the dealership, but I loved the convenience of dropping off my car and taking off to work in a loaner. Plus, they wash your car! But after I found out I would be saving hundreds of dollars by bringing it here over taking it to the dealership, I was left without any logical reason not to. I finally listened to my husband.
Assuming I would have to stay in the lobby for half a day, while waiting for my car to get its timing belt replaced, I cleared my Friday schedule and made an early appointment. To my pleasant surprise, they offer free shuttle service. Cool! Well it turned out that I had to pick up my husband from the airport that day, too. So I decided to drop my car off, get shuttled home, then take my husband’s car to the airport. Well it didn’t really workout that way. I got to my appointment late and was stressed because I knew I’d be terribly late to the airport. I mentioned this to John, the service rep who helped me. He then said the shuttle could actually take me to the airport, pick up my husband, and then drop us off at home.
«Really???» I asked.
«Yes, not a problem.»
Wow. I was shocked… and so grateful. Talk about customer service.
So, we did just that. I was only about 10 mins late to the airport-​thanks to Armando! And my car was done by the end of the day and runs smoothly. And I saved a lot of money! And John and Steve-​very nice and professional!
I will definitely bring my car here from now on… and listen to my husband more often. :P

My right headlight bulb went out last night. I needed to get it done immediately since I know I will be driving tonight to my daughter’s open house after work. I did not want the possibility of getting a fix it ticket driving at night and I needed it to be done before I get to work. I called another repair shop but their service cost was way too high.
I called Swedish Asian Auto and John promptly answered the phone and he stated that so long as the bulb is accessible that they could replace it immediately while I waited. I came and he replaced it within 5. They were fast quick with friendly service. I am so happy I able to get this minor repair done and still be on time for work.
Thank you Swedish Asian Auto!