Kohl’s

Pretty decent quality goods. The pricing here is a bit disorganized. I shop here occasionally (twice a month, maybe) but have problem with wrongly priced/​misplaced products almost every time. Fortunately, the problems were resolved quickly by the manager each time. It would have been better if there had been no problem to begin with.

most annoying customers while i waited in line! just for a damn discount wow. i did find everything i needed very satisfied.

I went here for my Black Friday. I had expectations to purchase a Playstation 4 console from Kohl’s for $ 300 as advertised. I was one of the first people in line for Kohl’s (waiting about 6 hours in line at 12 PM on Thursday). An employee standing outside right before the opening asked if anyone wanted to apply for a Kohl’s card to receive 25% off the next purchase. I asked the employee if the coupon applies with a new gaming console purchase. The employee told me that it would apply. I asked where the gaming section was and how much Playstation 4’s they have in stock. The employee explained that the Playstation 4 was a first come first serve basis on the top floor and that there are a few in stock.
Once the store opens, a little girl almost got trampled on but made it out alive. My friends and I managed to get to the top floor first. We asked the employees on the top floor about the Playstation 4, and they gave an abrupt answer that the Playstation 4’s can be purchased in the bottom floor by asking the cashiers. We went back down and asked the cashier. The cashier replied by telling us to go upstairs for the system. We kindly explained to her that the top floor directed us to go to the first floor. The cashier called the floor manager to manage the situation. The manager came out to tell us that all the Playstation 4’s were sold out and that the last one was sold before Black Friday started. This Kohl’s store falsely advertised about the Playstation 4 bundle. I asked the manager if she could check the stocks of other stores. The manager rudely replied with «we do not check for stocks from other stores!» Luckily a Target is nearby, so my friends manage to get their Playstation 4.
As disappointing as I am, I decided to go back to Kohl’s and purchase a new Nintendo 3DS system instead of the Playstation 4. The employee that was managing the line thought I was cutting and rudely pestered me to go to the end of the line. I asked her if I could get the New Nintendo 3DS system if there are any of them left. She handed me a New Nintendo 3DS system, and I went to the back of the line.
When I made it to the front, I gave the system to the cashier. The cashier rung me up, and I handed her the 25% off coupon. She was about to scan it, but the manager was watching her. The manager came up and explained how I cannot use the coupon because of some licensing problems with the gaming company (I think the manager was referring to Nintendo). I properly explained to the manager that two employees had already told me I could use this coupon. The manager refused to let me use the coupon, so I decided to not buy the New Nintendo 3ds from Kohl’s. They cancelled my transaction and dismissed me. I asked for my coupon back, and the employee and manager looks for it. They looked for about a minute around the cashier station and then started to dig through the trash pile. I received it moments later with wrinkles. I asked if the manager could cancel my Kohl’s card that I applied for earlier, because I have no use for it. The manager explains that the manager did not have my information when I am standing in front of him. He highlighted the number for me and explained to me like I was illiterate. At this point, I was fed up with Kohl’s and went out of the store with remarks such as «Kohl’s falsely advertised and lies to their customer base.»
My friend and I called customer service to complain about what happened, but the customer service said that they have no responsibility with the store, because it is only a branch of Kohl’s.
The day after, my mother wanted to go shopping at Kohl’s. She tried using my coupon for the clothing she wanted to buy, and the cashier told her the coupon was used the day before (Thursday). My mother told the cashier that she did not use it the day before. The manager had to come out again to remedy the situation. The manager refused to let my mom use the coupon. My mom decided not to buy the clothing, because she did not receive a discount on what the coupon entitled her to.
Overall, I will not shop here anymore as their customer service is horrendous. I suggest not coming to this location for your shopping experience.
TL;DR: This Kohl’s falsely advertised and their customer service is horrendous. They retrieved my unused coupon from a trash bag and stated it was used the day after.

Cool store but they never have the levis i want. Im a tall man and they never have size 34 long.

We never apply for credit cards, but Jeannette was so friendly and helpful we went ahead. APPROVED! Will definitely be back, hopefully they have more selection for a hip young wife such as myself. The store is clean, restrooms as well.

Store looks great but customer service sucks!
I was at the register and the cashier had already scanned 2 of my items and a random employee (possibly the manager — had keys). Wanted to do a price check on an item (not mine) took over my cashier’s register and scanned her item (during my transaction) and then tried to delete her item but instead deleted my items and my cashier had to start all over. Not an «excuse me» or «I am sorry» was offered by that person or my cashier. WTH!!!

This is not my favorite Kohl’s to shop at. Today as I roamed the women’s athletic department, I listened to a few young female employees talking to each other. It wasn’t a quiet converation, nor did it have anything to do with their job. I have no interest in hearing ghetto talk from store employees. So I paid my Kohls charge card and left without buying anything.

Kohls is a great place to shop because of their continous sales and wonderful customer service. I always reccomend people to buy homegoods and such here. However today i had the most AWFUL CUSTOMER SERVICE, RUDE, AND NOT HELPFUL. Not only was our cashier was rude be she insisted on argueing with us complaining that we have to spend MORE on the credit card or else she wont honor the in store sales. This NEVER happened. CINDY addressed it as not her problem and was pushing us to spend more. When the supervisor came by they clearly stated there was no minimum to spend. How ridiculous. NEVER COMING BACK TO THIS LOCATION.

I love this Kohls. It’s large, clean, and well lit. If I need help, there is always someone I can ask. The prices are fair.

Received an «additional 30% off» card in the mail and off I went down to Kohls to the big sale on March 29^th. Nothing I could do about it — I was a victim of circumstance. Went a little hog wild and was happy with my purchases. What a long, long line there was at 10:00 when they closed, but it moved pretty fast. Next time I’ll go to the register a little ahead of time.
Among other things, I bought some $ 59.99 running shoes for $ 21. After contemplating overnight, I went back on April 1^st and bought two more pairs. Was ably assisted by Luis both times.
I’ve only had good experiences here and have shopped in this store for a few years.

I needed new dress pants for work so I decided to stop by Kohl’s. My boyfriend was with me and we ended up finding some dress pants for him as well as a belt, collar stays, and a tie bar. By the time I got to the fitting room it was about 9:55pm. They close at 10pm. I understand that everyone wants to go home but you should never be rude to a customer. At around 10:05 a lady came up to my boyfriend that was standing outside the fitting room waiting for me and said, «They already made the announcement that we’re closed and we already closed all the registers.» Then I guess since she saw my boyfriend holding a lot of stuff she then said on the radio, «I know you already said the announcement but I have someone here that’s not done yet. Do we have a register opened?» They still had one. When I stepped out of the fitting room she gave me a really mean look. I didn’t want to get anything at all after the way she looked at me but I needed the clothes. I spent $ 230. I was out of there by 10:10pm. Never be rude to a customer! I will never be back to this store again.

The only reason I’m giving one star is because I can’t give zero. Everyone was super rude. I hate this place.

Very friendly and helpful staff. Tried to exchange an item from another store and they called 3 other stores to try to find the size I wanted

I will never ever ever step another foot in this kohl’s EVER again! My sister was accused of stealing and they startled her and she didn’t even steal! These girls that happened to be walking out the same time as she was we’re the ones that stole. So they obviously need to check their security staff because they aren’t paying attention or something? They’re just lucky they didn’t get a lawsuit! and this kohls doesn’t even deserve a star but I had to but if it was my choice they wouldn’t get crap. Not that I’m a big shopper of kohls honestly I don’t even own a clothing item from kohls they’re clothes suck and are poor quality. But if I had to go to kohls for whatever reason it’s going to be the one near my house (Yorba Linda).

This place is a dump and I just saw a kid blow his nose into a blouse!!! I’m disgusted and can’t believe his mother didn’t stop him! Never returning!

Yup I agree with Bever R.
I went in here one time to shop and they were following me around the store like I was stealing. First off– you don’t assume every customer that’s walks in their is a thief! IT’s RUDE. They lady seemed like a manager with a shitty attitude and everyone was suspect! I got tired of it and paid for all the things, while she stared in my purse that was unzipped um weirdo. I spent over $ 250.00 and she still assumed I had something in my purse REALLY!!! Never again!

If I didn’t have to put stars I wouldnt. Negative!!! I had the most horrible rude encounter of my life here. My boyfriend bought me maternity tops here but they were too big so I went in to exchange them. On my way out I picked up a ring that was on a center table. it didn’t have a box or a tag or ANYTHING SO I SET IT back down on a different table. So I’m halfway down the parking lot and I’m approchsd by a sketchy looking male saying «give me the ring «ummm Wat the F… Am I being robbed ??? No its the idiot loss prevention guy apparently asking me for the ring that I left inside the god Damn store ! He’s obviously accusing me of shoplifting !!! I tell him let’s go in the store and ill show u where the ring is u idiot !!! All this guy does insist I have it and then laughs and say have a good night man. U freaking evil idiot I was 8.5 months pregnant and he is falsely accusing me and didn’t even have the nerve to apologize!!! I called to complain and never got a reply back from his manager since I left a voice message. This comes to show the lack of professionalism and lack of training that both the employee and manager have. I will never in my life shop at khols or have anyone I know shop there !!! This review is about a year old however I was too busy having a baby to write this until now lol I think his name was Steve mcmarian FYI. so shoppers beware u will be wrongly accused of shoplifting and made a joke of.

This store seems to have a pretty good selection of items. Too bad that all of the items are very disorganized. The racks seem to have everything in them. from different departments and different sizes in one single rack. I did like that they have a scanner to check the prices which is most helpful in such disorganization. it seems like they do run some pretty good sales, I am just not sure if the scavenger hunt is worth the savings.

Been coming here since they opened years back.
Mother & I love it here… You can always find CHEAP clothing on sale/​clearance.
Like a few days ago… I found shorts, tan/​beige color with NO TAGS in the clearance rack… THEY LITERALLY CAME OUT TO $ 3.49!!! YES YOU READ RIGHT $ 3.49. I’m happy I checked with the lady at the register. Anyways, it also looks well organized now, unlike a year ago, MAYBE under new management? Who knows but keep it up Khols =]

I am a fan of Kohls and love shopping at this store… However, this particular store’s service was absolutely horrible!
Was there on my lunch break and there were over 20 people in line with one checker working… It took me 35 minutes to gt to the cash register!!! If I didn’t need the slavks I was purchasing I would have walked out… as it is I will never shop in this store location EVER again