Jaclyn’s Bridal

Nothing short of a 5 star experience, AND consistent! Bridal & Bridesmaid gowns!
I purchased my gown with Mindy, and felt comfortable despite ever trying it on. Crazy, I know. I saw it once at the store, took a picture, and fell in love. I went back 2 months later, and it was sold and no sample in the store. Mindy was able to help me visualize myself in the gown, and I purchased it with full faith. Not only did it fit perfectly, but she measured me so well that I needed 0 alterations (exception: hem). She helped me ‘smoosh’ it into a tiny carry on (destination wedding: Barbados!) in a way that it was without wrinkles when I unpacked it 2 days later!
Not only is Mindy a bridal god, but her ability to alter (and save the day) other gowns, is amazing. I bought a bridesmaid dress that never really fit perfect/​zipped… Mindy worked magic for me, and when I forgot the dress in California (ie. forgot to pick it up from Mindy). she express shipped it to me in NYC !
Mindy is a bridal god, a life saver, a magic maker. Trust me when I say GO SEE MINDY FIRST!!!

I got my wedding dress here on Monday for only $ 500. Laurie was really nice and helpful. She helped me picked out a bunch of dresses to try on and asked me how I felt about each one. She helped me narrow down my choices to two dresses. She told me the one I bought was very pretty on me and didn’t try to sell me the more expensive one. My wedding isn’t until December of next year but she was very patient with me and didn’t question why I was trying on dresses so early. I didn’t expect to buy one so quickly but I’m so glad I found one with a great price. Thank you Laurie. They even let me keep the dress there as long as I want so it didn’t take up space in my closet. They offers rental on all accessories like veils, belts and jewelry. It’s a great, affordable place to buy wedding dresses!

So my mom and I went into this shop last weekend on the 11^th. Yes I’m not engaged or getting ready to be married at all yet. Basically we went in to have some fun and see what they had. I do have to say Hannah? (Spelling) was extremely extremely a sweetheart!!! But, owner of the store (not sure her name) Asian lady was so unbelievably rude holy crap. She asked me about my wedding and I said oh I’m not engaged just having fun. And she responds «oh well I’ve seen it all way bad luck to try on dresses without the ring and I’ve seen it all with women ending up on the bad side»
Are you kidding me? Wow way to be excellent with customer service!!! Umm yeah she just lost potential customers for the future and I told 2 of my gfs getting married NOT to go to this shop due to how this lady treated us.

I came to Jaclyn’s Bridal to try on wedding dresses (it was the first place I visited) and chose the second dress I tried on. My dress ended up being more beautiful and elegant than ever imagined — I have never received so many compliments in my life! But of course, the dress did not fit perfectly in the beginning — a lot of work was put into making it fit perfectly. The owner, Mindy tailored my dress and made it into a corset (as it gave me more flexibility with the sizing).
I cannot begin to tell you how amazing Mindy and her team are. I came in for a total of four fittings (I think you just need two but I was eager to try on my dress more frequently)! Each time I came in for my fitting, Mindy and her team made me feel beautiful and provided suggestions for what to do with my hair, jewelry, etc. The ambiance of Jacyln’s Bridal makes one feel warm and welcome. I am truly blessed to have found my perfect dress and met the owner, Mindy, who is such an incredible person.

My wife had been looking everywhere for a specific dress that she had seen in a magazine, but couldn’t find anywhere. So, on the way out of town we decided to take a quick detour to see if Jacqueline’s Bridal carried «the» dress. We were greeted with such warmth and sincerity we were compelled to stay even when they said that the dress could be ordered but wouldn’t arrive in time for our big day. As luck would have it, my wife found a dress that put the other to shame. Whenever, she went in for fittings or had questions everyone was so kind and excited for her having found the perfect dress. The best part was they were honest about what would fit best with her skin tone, and frame, etc. As the husband, I know it wasn’t traditional for me to see the dress before our wedding, but I will forever be grateful for Jacqueline and her team for making my wife feel truly special in the moments leading up to our wedding. And, of course she was stunning-​Thank you, from the Penta’s.

Had the most amazing time here. I didn’t have an appointment but the ladies were all very sweet and able to help me find my dress. This was my 5^th store that I had visited and right away my bridal party and I notice the difference of quality customer care. The dresses are amazing and made it more challenging to find a dress because they were all very gorgeous. My bridesmaids ended up saying YES to their own dress. Overall, I loved the experience and would highly recommend anyone to check it out.

I had such a great time working with Mindy and her team to perfect my wedding dress. She doesn’t just treat you like another customer, but truly enjoys her job and working with brides! I was actually really sad when we said goodbye but I know we will work with her again some how (!). My mom ended up getting her MOB dress here too as we trusted Mindy so much! I must have visited 10 different wedding dress shops before I found the ‘one’ actually at another dress shop. Jaclyn’s was still on my calendar to visit though — I emailed her to tell her I found the one somewhere else and asked if she carried it too. She carried the designer (Allure), but not that particular dress, but she offered to order it and better the price from the other place. I appreciated her honesty throughout the entire process — she will tell you her opinion, but she isn’t over-​bearing and what’s great about her is she listens to every concern you have and comes up with a solution (which ended up being a push up bra for me — hahaha!). She was patient with me and let me keep my dress on for an hour every time I visited, which must have annoyed her deep down, but she knew how excited I was! Brides — go have initial appointments elsewhere and then do yourself a favor and make Mindy your last stop — I know she’ll have the dress for you!!!

Calling all mothers of brides! Do yourself a favor, stop shopping, and get your dress for the big occasion from Jaclyn’s. Mindy helped me find the perfect dress, did the alterations expertly herself, and made sure everything was perfect for my daughter’s big day. Now I am looking forward to an invitation to something fun so I can visit Mindy again for another dress. Highly recommend you pay her a visit!

Best experience ever after exploring 3+ bridal stores in town. I got one of 2016 Pronovias, and Mindy was very helpful and accomodating my needs!

This was such a bad experience.
My darling friend– the bride– made an appointment for myself and another friend to try on bridesmaid dresses at Jaclyn’s Bridal last weekend. Earlier in the day we went to The White Dress in CDM and had a wonderful experience so I admit we came in with high expectations. We could not have been met with more disappointment.
We were «helped» by Barbara. I use the word helped lightly as Barbara basically just pointed to the rack of bridesmaid dresses and then left us alone. Once we chose some dresses (none of which I was wowed by) we were ushered over to the «special bridesmaid area» which was literally a closet with a curtain at the front of the store. We joked that we were being banished to the Harry Potter closet. My friend and I had to squeeze in to try on dresses, with no help from Barbara or any other employee– they simply disappeared. My bride had to scrounge around the store looking for clips to clip us in the dresses. We are not professionals at this! We looked ridiculous and couldn’t get the clips right to see how the dresses would actually fit.
After about 20 minutes of this, my bride left them a note saying that their shop and bridesmaid appointments are joke and we left. No one noticed us leaving.
10 minutes later we got a phone call from the manager saying she got our note and apologized. But come on, you wasted our time and your employees treated us like dirt.
I’d also like to note– we overheard two employees call a woman who was there waiting to try on dresses «the big girl outside». You all should be ashamed of yourselves.
I cannot recommend this business. You obviously take care of your brides– stop offering bridesmaid appointments if you can’t (or don’t care to) accommodate them!
Go to The White Dress in CDM instead. We went back and bought our dresses that afternoon!

This is such a cute shop and Mindy, the owner is so sweet and professional! She has a great collection of lace wedding gowns for a competitive price! One of the reasons why I bought my dress here is Mindy. She has an eye for style and she knows what works for your body and what doesn’t. I truly trust her and her expertise! I found my dress here and I can’t wait to go in for the fitting! Thanks Mindy :)

i went to Jaclyn’s on my lunch break since it was so close to my work. I didn’t at all expect to find the dress there, but the owner made me an offer I could not refuse. She gave me an advance on her sale that she has annual. It was a really great sale– 75% off! I got my dress for less than 500 and it was a couture dress valued at 2,000! I really loved the owner’s sense of style and professionalism. You could tell immediately that she knew what she was doing and was not just some worker in a bridal store. She’s a designer and wonderful seamstress. The cost for my alterations was a little pricy compared to others, but I ended up forking over the money because I knew she knew what she was doing and would not make a mistake. The store is really flexible and nice to go into. I recommend this small, charming bridal boutique. Jaclyn really knows her stuff!

Nice girls, all of them are sweethearts, and they don’t rush you at all… !!!

Really cute boutique wedding dress shop. Jaclyns carries a lot of the popular brands like Pronovias, Enzoani, Stella York, and Maggie Sottero, among others. Barbara helped us and was very knowledgeable about the dresses in stock; the owner also came out to chat with us and was very helpful to my bride friend since it was her first dress shopping experience.
Prices are comparable to other boutiques in the area, parking is an open private lot, and easy to make an appointment. Staff is polite, and they do in house alterations which is very convenient. Thank you Jaclyn for a pleasant experience :)

I had a negative experience at this bridal salon and I don’t recommend it. Their customer service was below standards. It’s unfortunate that this happened. I had such high hopes for this boutique.

Very nice boutique. The attendants are very helpful and make great suggestions. It could be a bit crowded with more than one bride. Make an early appt.
Great variation in designers here.
The rental is a good option.
They fit us in without an appointment. Very accommodating.

When I think about my overall experience at jaclyn’s bridal with Mindy I’m moved to tears– she is that perfect. Not only is Mindy amazing at what she does (she altered my huge dress flawlessly and she has a strong eye for style) she always had thoughtful advice for my mom and myself. She presented herself professionally but personally.
She was timely and accommodating to my family time and time again. She worked with me with pricing and made my wedding planning experience wonderful and easy.
Mindy made my wedding day the day of my dreams. If I could give her a a higher review I would.

Mindy is very kind, talented, creative, sweet, and a caring partner. She would go out of her way to take care of you. You can trust her with your special day. She will help you looking stunning. Mindy had a lot of patient with me. I drove her crazy with how picky I was. We laughed so much every time, and at the end, she knows what is best for me. Meet Mindy, and have your own opinion. You will be pleased.

I said YES to the dress here! I really enjoyed shopping at Jaclyn’s Bridal. Mindy and her colleagues were extremely friendly and helpful. The first time I walked in here, we didn’t have an appointment. There were two other girls trying on dresses, but Mindy still made us feel welcome. I tried on 2 dresses that day and made an appointment later in the week so that I could try on more dresses.
The waiting area/​dressing rooms are a little small if you’re planning to come with an entourage, but I just came with my mom and it worked out well. After I chose my dress, they took a picture of us with a sign that said «I Said Yes To the Dress!» I thought that was a really cute touch and made the experience that much better.

I thought I wrote this review already. But as I went to recommend this shop I realized I haven’t yet given them my phenomenal review! I loved my experience at this shop. Originally I made an appt but I arrived over and hour late. The ladies there were still quite accommodating. They allowed me time to browse their selection and to pull as many dresses as I’d like. The owner, Mindy I believe, brought me out a strapless, backless bra and shoes to try on with my dress. She then offered me to try on as many veils and head pieces as I liked. I ended finding a dress that was more inexpensive than what I found at David’s Bridal and to top it she ended up offering me a great Black Friday discount even though it was a week before Black Friday.
I came in many times after for fittings and every time it was a great experience. I highly recommend this shop for anyone looking for a wedding dress!

Let me start off by saying I wish I could give more stars! I absolutely love this boutique.
I came in here on a Saturday a few weeks ago after being at David’s Bridal down the way for what felt like hours and leaving sad. Right as you walk through the door your greeted by a friendly face (Connie — at least that’s who I got.) and you feel like you walk into a small magical world. All the dresses are gorgeous and unique :) right away one of my bridesmaids pointed out a dress to me and I tried it on and fell in LOVE! I came back this past Saturday with my mother and tried it on again and said YES TO THE DRESS! Connie was there again and the owner of the store and we all cried a little at the happy moment. Thank you ladies for making it possible for me to get married in my dream dress.

I found Jaclyn’s Bridal on Unilocal and it was the 5^th bridal shop I visited. Mindy helped me get my perfect wedding dress!
There was a particular Mori Lee dress I tried on in another shop, and it was always the one to beat. I kept shopping to see if there was anything else that wowed me, but this dress never left my mind. I felt a little defeated by the time I got to Jaclyn’s. This shop didn’t carry my specific gown, but they are authorized dealers for Mori Lee and Mindy ordered my gown for a better price than the others who carried it!
My mom got her MOB dress here as well. We received friendly service from all employees here, and alterations went without a hitch. I was so excited the day I took my dress home!
The boutique is intimate and they carry lovely styles. Be sure to always make an appointment!

I knew that I wanted a Pronovias Barcelona dress when I first was engaged. In my opinion they make the most timeless, beautiful, lace dresses.
I did go to another bridal boutique before I went to Jaclyn’s bridal boutique to try on other dresses, but I still really, really wanted a pronovias dress. I am so happy I went into Jaclyn’s. I found my dream dress at Jaclyn’s. The store is small — so it can be a little misleading to an outsider, but the selections is AMAZING. Not only did she carry the entire Pronovias collection, but she also carried many other bridal brands I had read about it magazines. I was able to try on different beautiful gowns, before I decided on my wedding dress. Barbara helped me out with selecting dresses. She was so kind and patient — which is something that I hold to dear to my heart. Mindy was able to order my matching Pronovias veil so it goes with my dress. I could not be any happier. I really do recommend this place to brides who might be lost or confused, because the staff was very friendly to me and mom and also so helpful.

Great dresses and great customer service :). I love Mindy and her staff:). I looked like a princess on my wedding day. Yes the prices on the dresses are bit high but it’s worth every penny! If I had to get married again which I hope I don’t lol I would go back and get my wedding dress right there again :)!.

One word… Mindy! She is the owner of Jaclyn’s Bridal and an amazing person. We were mostly window shopping trying to get an idea of what bridesmaid dresses cost and on a whim we stopped by her wonderful boutique. She let my MOH try on the dress without an appointment. I was looking at wedding dresses and my MOH asked if I could try some on, again no appointment. I fell in love with the second dress I tried on. Mindy gave me an incredible deal on the dress and a great relationship began. Note, this is a boutique store with a knowledgeable owner and seamstress, not a plush champagne serving, charge you an arm and a leg for a dress shop. Mindy has a great ability to help each bride /​bridesmaid /​MOG find a dress that fits their individual style. My 7 bridesmaid were able to pick out the style they wanted in the Victorian Lilac Color. Mindy is great about helping to pick out sizes that do not need lots of alterations later. Her alteration pricing is very fair and she does most of the work herself. Brides are also able to rent veils, headpieces and jewelry from her. I rented my veil and headpiece and purchased my earrings and a bracelet from Jaclyn’s. We all looked great in our dresses and received lots of compliments. Do yourself a favor and get your wedding dress and bridesmaid dresses here.

Estoy muy contenta de haber encontrado esta maravillosa boutique de vestidos de novia.
Cuando buscas un vestido de novia, es uno de los momentos más emotivos y bonitos de una novia, y yo estoy muy feliz de haber conocido a Mindy propietaria del lugar porque ella hizo de este momento algo muy especial, me ayudó a elegir la mejor opción para mí.
En la tienda se siente que cada uno de los vestidos que está ahí, fue elegido especialmente para una persona, y yo tuve la fortuna de ser una de ellas.
Recibí también excelente atención para ajustar mi vestido a la medida perfecta, e incluso ajustar pequeños detalles que decidí cambiar del vestido.
Recomiendo ampliamente a todas las hermosas novias que están buscando un maravilloso vestido, estoy segura que Mindy y su equipo les ayudara para encontrar el indicado.

This was my first stop in my search for finding a wedding gown. I had spent several months researching the kind of dress I wanted, put together a little inspiration board, and then found this place through «The Knot.»
On my first visit, I was introduced to Mindy. She asked me what my budget was, and it happened to be lower than what was available. Instead of telling me to look elsewhere, she worked with me on it. She came up with a special exception for me. In a price that was just only a little over what I was asking, she let me rent a dress, and included the veil and alterations in the price.
After trying on about 5 dresses, I found «the one.» It was a shorter dress (about ankle-​length at the time) with a beautiful sparkly band, and pockets (design: Enzoani Elkedra). When I tried it on it was strapless, but Mindy told me that it had the option to be customized on the top, with tops that attach to the dress. I thought the dress was adorable and it fit my taste 100%.
I made an appointment for a second visit, this next time would be to try on different tops. Upon the second visit I tried on several different tops, but this time did not find anything I was too jazzed about. After describing what I had in mind, Mindy told me she could order something similar or even create it. During this visit, my mom and I found a little discount rack in the corner of older bridesmaids and mother of the bride dresses. My cousin was getting married soon, as well, so we picked out two little pretty dresses for the occasion.
For my third visit, Mindy brought in an adorable little sheer top that had cute little daisy embellishments bordering the neckline and the sleeves. She picked it up just for me at a bridal convention in Chicago! I was absolutely blown away at the lengths she went to making me a happy bride. Getting this top was incredibly generous of her. During this visit we also altered the dress from hanging by my feet to a cute tea-​length. The dress had also been cleaned by this point, as well.
My fourth visit was about a week or so ahead of the wedding. I tried it on and made sure it fit. It was a little snug, so Mindy let it out just a bit and waxed the zipper so my mom would have less difficulty zipping me up on my wedding day. At this time, I also picked out a veil, which went to the middle of my back and had a sparkly border which matched my dress’s band perfectly.
My fifth visit was picking up the dress! Mindy was helping another bride when I arrived, but made sure to see I got my dress and gave me best wishes.
Overall, a fantastic experience. I would like to point out a second time, that I was a special exception. Still, I will definitely recommend this boutique to any bride who is looking for a gown!

The short of it:
— great wedding dress boutique
— awesome customer service
— alteration, cleaning and dress preservation services available
— lovely wedding dress selection
— located on the 2^nd floor
— Favs: Aire Barcelona wedding dresses
The long of it:
I said «Yes» to the dress here! I had such a wonderful experience at Jaclyn’s bridal and it was such a breath of fresh air to work with Mindy, the owner. My very first wedding dress shopping experience was horrible and traumatic and after going shop to shop not finding anything I was glad that I came to check this place out. I primarily came here because I found out that they carry a brand of wedding dresses I had been eyeing. I came in and tried an Aire Barcelona dress, which had most of the elements I was looking for. Mindy with her expertise and knowledge helped me customize my dress to my exact specifications. I am very picky and know exactly what I want so this dress shop really worked for someone so detail oriented like me. I felt so lucky to find a store willing to work with me on customizing the dress into my dream wedding dress! Make sure to come early cause sometimes it takes 6 – 8 months to order your wedding dress. Then you need at least a month or so of time for alterations. Once my dress finally came in it was time to start all the fittings. I think I probably had about 6 – 8 fittings since I had so many customizations (hem, neckline, belt, beading, etc.). I actually looked forward to all of my fittings, it was wonderful to talk to Mindy, she was so great and detail oriented. You can definitely tell she has a passion for her work. I also got my veil through here. I found a sample veil that I loved but wanted it in a longer style, unfortunately the company who makes the veil wasn’t able to make it in a longer length and definitely not by the time I needed it, so Mindy the sweetheart that she is painstakingly made my veil from scratch. She knew how much I loved that veil and was able to recreate it as a cathedral veil. I am the luckiest bride!!! I will forever be grateful for her for doing that. She is amazing! I also got my wedding dress cleaned, preserved and boxed at Jaclyn’s bridal. It was so easy, just dropped it off and picked it up about two weeks later. Now my beautiful dream wedding dress, is nicely tucked inside a pretty gold box with a little window. I am so tempted to take it out and put it on again cause I love it that much! Overall, this was the best bridal store experience I could have ever asked for and I’m a little sad now that its over, but for those of you who are looking for a place to get your dream dress with wonderful customer service, hands down this is the best store!

I am getting married September 12^th, I bought a dress last year, but I saw one last week that I completely fall in love with but need alterations everywhere and Mindy is able to make everything happens in less than 10 days.
I’m so bless and happy with my new dress.
Thank you sooooo much Mindy.

Finding a wedding dress is one of the most stressful things about getting married. The prices are ridiculous, the boutiques are crowded, the sales person is pushy or distracted. Nightmare.
I had two days to find a dress while my mom was in town. Jaclyn’s Bridal was the last stop, the 6^th dress shop I’d been to in two days after trying on 50+ dresses.
When I first entered, I was thrown off by the fact that no sales person was immediately up in my face trying to sell me something. I was greeted and told to look around and identify anything that caught my eye. (Some places don’t let you pull anything yourself, which annoyed me. I’m obviously going to know what I like better than anyone else.)
I pulled about five and began trying them on. I was in a seriously bad mood and cranky because I hadn’t eaten in a while but even still, these dresses were different. They were amazing dresses. Instead of being like, «I like this one, but…» like I had with all the other ones it suddenly became, «Holy crap I can only pick ONE of these dresses! Dang it!» I eventually found The One (confirmed by a gasp from all three of the people with me) and was beyond thrilled that it was a dress I was able to rent! (Not sure how many in her store are for rent, but there are at least a couple.)
The three fittings were flawless. Jaclyn knows her stuff. At one point in the beginning I was asking her about if I were to order a dress and it didn’t come in until the week of the wedding and she stopped what she was doing and looked at me and said, «Then I would stay up all night until it was perfect. I’ve never missed a deadline.» Damn! This woman is good.
Working with her was genuinely fun. My fittings lasted approximately two minutes each time because Jaclyn knew exactly what needed to be adjusted and very often, it was only one or two pins that needed to be put somewhere. She oversees the alterations herself so you can be sure she is personally invested in your dress looking perfect.
I felt like a queen on my wedding day and I have Jaclyn to thank!

Jaclyn’s Bridal is a nice quaint shop. My friend and I scheduled our appointments around 10 and 11 am one hour apart and Mindy was more than helpful with dress selection.
It was super easy to make an appointment online. I found her to be honest and forthcoming with how the dresses looked on me. Her store isn’t as big as other bridal stores but she mentioned if we found a dress we liked at another store she could order it for you and give you a better price since she owned the store. She has a lot of accessories you can rent or buy. The price range of the store is pretty reasonable. They have a Black Friday sale 15% off the sample dresses, 10% if you want to order new. Both my friend and I were very impressed with Mindy’s service and store.

If you want customer service that is second to none, this is the bridal salon for you. I read some of the more negative reviews and I had some hideous experiences with other bridal salons but my experience at Jackyln’s couldn’t be more different. This is a smaller salon it’s true, but the selection is outstanding. The owner, Mindy, is the loveliest person, with impeccable taste. I read one of the review that the dresses seemed worn and one was stained; I must have tried on twenty or so dresses there and that was not the case. Plus, hopefully you realize that when you go into a bridal salon you are not buying off the rack, they are sample dresses and your personal dress is made to order.
As I said, the customer service, specifically that of the owner, Mindy, is amazing. She went out of her way, and I mean above and beyond the call of duty, to make my experience the best it could be. I went in for my first fitting today and my experience continued to be fabulous. The small, intimate setting makes you feel so welcome. My dress is gorgeous and I am so excited. It so happened that my dress fit so well it doesn’t need alterations and Mindy never pushed for any extras I don’t need or want. Her focus is on the bride. She is honest, fair, and a pleasure to work with. She communicates in a timely manner and I have not had to worry at all.
I’m so lucky to have stumbled upon this gem. Thank you so much Mindy and staff!