Dollar Tree

Bargains can be found but the store is super messy. Other stores in this chain are much neater, so it must be lax management.

I come in to pick up some items and I find only 1 register open with quite the line. That’s fine, but when you find 3 employees lounging around by the balloon center doing nothing instead of ringing customers out, it’s truly poor Customer service.

DOLLAR TREE is a pathetic discount store that has been a mild source of fascination to me. DOLLAR TREE is located in a strip mall, and its neighbors include Samy’s Camera, Party City, Trader Joe’s, Michael’s (a huge arts and crafts store), and a drug store. Generally, the only thing that I’ve purchased from DOLLAR TREE is large styrofoam panels for use at work, that is, for organizing information about medical devices.
What is pathetic but also slightly fascinating is the assortment of obscure brands of canned foods, snack foods, and candies. It is almost like traveling to another country when I contemplate the rows and rows of neatly arranged stacks of canned goods and where, instead of seeing familiar brand names such as Libby’s, Kraft, Heinz, or Campbell’s, I see «no name brands» such as Ranchero King, Sunny Valley, Packit-​In Hard brand, Jethro Dumwitty’s Hog Jowls, Mario Dumwitty’s Italian-​style Hog Jowels, Li-​Ching Dumwitty’s Asian-​style Hog Jowls, and Smokumpipe Swiftriver’s Indian-​Style Lizard Roll. At any rate, DOLLAR TREE is reasonably clean, and has a good selection of school supplies for kids. But for some reason, I’ve never had any reason to buy anything there except for the styrofoam panels.

Came here looking for balloons and was really shocked that stuff was all over the ground and it looked dirty. However, when I asked someone to help me get some balloons filled (the pre filled ones were all half deflated and some left their area and were stuck to the ceiling), I was helped right away. She was very helpful and filled them up and checked me out at the register quickly. She even opened a new line.
A lady asked if there was anyone else on the floor to help her and the employee stated that there was no one else. The store is huge and there were from what I saw around 3 people. Maybe they are understaffed but at least this person was making a valiant effort to give great customer service. She told the lady where she could find what she was looking for and even went to the aisle to see if she actually found it. I didn’t go check out the rest of the store but I was delighted the balloons lasted awhile after being freshly filled.
They also charge $ 1 for the balloon and helium unlike the 99 cent store that charges 49 cents extra for helium.

Seriously if I could give this place 0 stars I would disgusting mess all over the place I simple can’t.the cashier horrible. never going in there again out

Not sure what happened between my last review in November of 2014, but for the last several months their store has sucked! it is ALWAYS a mess, not organized and the nice people that worked there when they actually thought of good customer service are gone. I waited in line today for a few minutes then just left my stuff and walked out. I will NEVER go there ever again! Where did Cynthia go and the great organization, and clean store, not anymore wow! I;m being nice and gave them 1 star. ugh!

Believe it or not, this was the first time I’d been to a dollar store. I didn’t have high hopes for this place, but as soon as I walked in, I was impressed with how well organized the store is.
Originally, I came in to look for Christmas decorations for work (this was back in December), but I ended up going through every single aisle and was surprised at the variety of items they had. You can get a really good deal on party decorations, school supplies, birthday cards, floral items, and whole bunch of other useful goodies.
You won’t be able to do a one-​stop shopping trip in here, but it can definitely save you money on a lot of items. The staff is also pretty friendly and the store is clean. I’d definitely recommend stopping by.

Nasty people who cut in line, lazy employees who do a terrible job managing the place and keeping it orderly. These employees are slow, rude, and improperly charge you so keep an eye out. This store should close down or fire every staff member and hire decent and capable employees.
Also beware of the large amount of homeless individuals both inside and outside, and thugs hanging out in large groups too. Very Scary!
However, if possible do stay away. no one deserves to be in such a dirty and discussing place.

This location is the absolute worst i have ever been to. Not only disgusting, totally unkept, and bathroom horrific, and noisy lights… today there were literally 20 people in line while the manager sat twiddling her thumbs… waited a good 15 minutes in line and i was 4^th! I wish I had my phone on me. I normally like dollar tree but this one makes me feel like showering immediately after. I will either go to daiso a few doors down. everything 1.50 or biglots next door.

All dollar stores are not created equal. Every time I come to this store I forget this. Gone are the clean aisles and neat look of the 99 cents only store. Merchandise is everywhere; shelves are bare. The lights in the back of the store make a horrible noise. Everything just screams for you to get out. The only reason I would come here is to get cheap party supplies, but it would be hard not to just go to the Big Lots a couple stores down.

incredible location… and it’s the employees (specifically angel) that i’m talking about. i lost my phone whilst shopping and didn’t even realize it until i was on the road back to work. i returned and angel had been my check out guy… we looked around the register and it was nowhere to be found. a very sweet customer (total stranger) was convinced my phone had fallen out in my car and i just hadn’t noticed so she walked me to my car and allowed me to use her phone to dial mine. no luck, unfortunately. walked back in and angel set me up with the «find my iphone» app and allowed me to use his phone to try it. again, no luck. so he insisted i walk around the store and call my phone to see if i’d find it and i did!!! by the tissues. i sat it right down on the shelf and walked away more than a half hour before and it was still there!!!
angel was incredible. he went above and beyond and didn’t NEED to do it… he just did cuz he’s a good guy and a GREAT asset to dollar tree costa mesa.
i’m always happy with the store’s stock, but with employees who really go out of their way to help strangers… i’ll return again and again and tell as many folks as will listen to the story.
THANK YOU!

ALWAYS dirty, disorganized and a total dump! The worst location I’ve been to. LITERALLY walked in, spent 2 minutes in one aisle, and walked out because allergies started kicking in. Manager (s) should be fired for allowing the Dollar Tree image be tarnished this way. All other locations I’ve been to are always clean and the staff are always friendly. Bristol location needs an overhaul and a power wash!

I don’t know what has happened to this store but lately it has been a total dump! Merchandise all over the floor, carpet in desperate need of vacuuming not to mention cleaning, shelves half empty with tons of boxes sitting on the floor or in the stockroom. I understand they have recently gotten a new store manager. Corporate needs to visit. I can’t imagine how long it would take a crew just to straighten it up, let alone put out all the stock. Shameful… used to be a decent store.

Pretty much the same as 99 cents store and other mom & pop trinket store. One thing I hate about all dollar tree store is that THEY DON’T REFUND. Only exchanges. Plus the only sign they have is a small print saying no refunds at cashier. So be sure of what you are buying.

Was worried to go in on a Sunday afternoon and that the lines would be super king with one register open but maybe it was the heat that had people out in the malls or at the beach but was able to go in and out. As usual bought stuff I didn’t go in for but this time did need as I was walking out realized I forgot what I had originally gone there for so went back right grabbed what I needed and back to in and out of the line.
The restrooms do need some extra tlc done though.

The main strengths of the Dollar Tree are they have every item for a dollar, they sell food, beauty supplies you name it, and they have over 4,900 stores. In the Dollar Tree every single item is a dollar, even things at Target that are usually 4 dollars at the Dollar Tree they are just a buck. They also sell anything and everything, which is convenient for everyone. Lastly, they have over 4,900 stores across the U.S. and Canada. I recommend everyone to go here!

Clean, organized, but nothing compared to viva bargain center.
Everyone who is reading this, if you want a damn good dollar store, Unilocal viva bargain center. Wow so much more selection.
Anyway this place is nice and clean. They’re a publicly traded company too which means they have an appearance to uphold which is good I guess
I just bought a few dollar toys and cards for a special occasion. Wish they had a wider selection though. At least everything in the store is $ 1 compared to the 99 cent only stores.

I love the dollar tree and find any excuse to pop in and get something. This location is really big compared to the other ones I’ve been to. It can also get very busy during lunch, yet they never have enough cashiers working.
Be prepared to step over things in the aisles especially during the holiday season, however, for the most part this location is kept fairly neat. I’ll definitely be back.

Wow! This location is huge. It feels like you’re walking into a warehouse! They had tons of stuff and the aisles were wide so it was easy to navigate with a cart. Lots of employees stocking shelves so there’s plenty of help available. Just be prepared to wait in line to checkout because they only had 1 cashier available.

Pretty standard location for the chain with all of the typical offerings one would expect to find. We were looking for seasonal items for desk decorations and they always have plenty to offer up and obviously the price point is ideal.
The store itself was clean and seemed pretty well organized despite the obvious influx of the seasonal stuff to be merchandised and put out in bulk. We didn’t leave with anything this go round, but we’ll be back I’m sure.
Overall: B
Standard location for the chain, no complaints!