Coastline Urgent Care

I was sick for several days and after a 5 year streak of not going to the Doctor I decided it was time for a visit. I checked Unilocal and noticed the positive reviews for Coastline. The service provided from the receptionist, X-​ray tech to Dr. Tom Long Le was excellent. There is plenty of parking, the wait time was a matter of minutes, every employee I interacted with was pleasant/​helpful and the service exceeded my expectations. I had 0.0 issues here.

I can’t believe I didn’t know this place was right in my backyard! I came to this urgent care facility for a nasty case of Pink Eye. The entire staff here was so kind and had a sense of urgency that seems to be lacking at most other urgent care offices I have gone to. My whole visit took about 30 minutes. IN and OUT!!! It was so clean too which made this geramaphobe feel right at home!!! I will tell EVERYONE I KNOW about this place! I only wish they were open the typical hours of an urgent care like evenings and weekends. If you can wait it out til they open, it’s worth it!!!

I had my yearly physical with Dr. Le and this place is terrific! Meticulously clean, professional and everyone is so nice and caring. I hadn’t eaten in over 14 hours and after having my blood drawn I fainted like a champ LOL. The whole staff were amazing and made sure I was fine before sending me on my way. I’ve found my new home for healthcare.

My sister had a high fever (104 degrees) and the clinic she was at was not doing anything. My mom was going to take her to Hoag Hospital, but I am so happy that I sent her to Coastline Urgent Care. The receptionist was friendly, as was the nurse.
Wait time:
Sister got there and was immediately given forms to fill out.
She hands back the forms to receptionist
Less than 5 minutes after she was called in
Nurse immediately did the basic: weight, blood pressure, temperature, took notes… and said doctor Le will be right with you.
About 5 minutes after, Dr. Tom Le came in!
He was awesome! He was thorough, friendly, knowledgeable, and patient with all our questions. Also, before he gave my sister a shot, and sent out a test, he went over the cost for everything, in detail, Asked us if cost was okay, before he went ahead with anything. WHAT?! No hidden fees and expensive fees?!
If any of my family or friends, or myself get sick, I will 100% send them to Coastline Urgent Care.
Results: Needs test results, but for now, she is doing much better with the shot she got.
Thank you all!

There’s nothing like it! Talk about a 5-​star Urgent Care experience! I walked in, filled out my paperwork because of a careless accident with my finger and less than 5 minutes went back into a room, checked vitals and met with Dr Le. He was so knowledgable and took his time answering all my questions and I was out of there in no time!
Although this UC doesn’t accept HMO, I was more than happy to pay the fee for a peace of mind, superb service, outstanding Dr. and very polite staff!

I’ve been to a couple walk in urgent care in the area: Irvine urgent care, Newport Beach urgent care, UC Irvine health center and now Coastline.
Coastline is by far the the best dr’s office experience of those and I will be returning here. I would also highly recommend Dr Le to my family and friends.
The front desk staff was the only one I’ve met who was very transparent about potential billing charges that could occur (other three hit me with a surprise charge later, even though in person they said it would not happen). Both the nurse and Doctor took their time to listen to every detail about the symptoms, identified potential causes and the best solutions for each. They were very thorough yet did not force unnecessary tests.
Most recently I brought my father who doesn’t have insurance here who was suffering from persistent and severe cough for weeks and Dr Le cured him.
The very affordable pricing of the appointment, prescription selection, and generous free follow up has convinced me Dr Le is the rare amazing Doctor that cares about helping patients first and foremost.

Friendly, knowledgable and efficient. Just what you want in an urgent care. They took care of me on a trip. If I lived here I would make them my regular doctor’s office.

My wife and I followed Dr. Le from Encino, CA in the San Fernando Valley (and have been patients of his for many years) — we still happily drive an hour to see him each month. The reason being Dr. Le is truly that good, and his staff and Urgent Care know how to treat you. Much like a person might strike it lucky to find a really good mechanic, we discovered in Dr. Le a truly good and reliable Medical Doctor. He also adds the personal touch of genuine concern and follow-​up that is a rarity in modern times. He is not «over-​priced» or too thoroughly busy to make one feel less than singularly important. His diagnosis i are detailed, and he knows many reliable specialists.
Obviously, I (we) highly recommend Dr. Le and his Coastline Urgent Care.

5 things I’d look for out of an urgent care:
— Accessibility. Big check, easy parking… easy to find and convenient location.
— Promptness. Came on a Saturday at 11am and was in within 10 minutes and saw Dr. Le within 5 minutes of being admitted to a room.
— Friendliness. Dr. Le is one awesome dude. So personable, genuine and easy going. On top of that, he’s incredibly knowledgeable, but great at putting everything in layman’s terms. Yessica and Adrianna are so friendly and easy to talk with.
— Transparent. No hidden costs. No weirdness. No surprises. This is a great facility and it’ll totally put you at ease.
— Comfort. This place is super clean but feels like being in a living room.
This place is the best facility I’ve been to by a landslide. Dr. Le has a great practice.

I had a pretty interesting experience.
I went here for stomach pains. One of us got gastritis because she couldn’t handle her anxiety for a month about quitting her job and moving to LA. (Me.) So I searched for a good urgent care and this popped up.
I waited 2 minutes and was seen by Dr. Le. He was great! Prescribed the right meds to take my stomach pains away and 2 days later my stomach was as good as new.
Except my face broke out in a really bad rash. Because I’m apparently allergic to the stomach meds he prescribed. So I went to a different urgent care who said I was having an allergic reaction and to stop taking the stomach meds and to try a benadryl. So I took a benadryl… turns out I am allergic to benadryl. My face swelled up and my rash intensified and I very seriously considered never leaving my house again. I called Coastline that monday and explained my symptoms to Dr. Le who asked me to come down so he could verify my reaction in person.
Again, my wait time was less than 2 minutes, and he took one look at me and immediately ordered a course of steroids. His nurse gave me a butt shot (!) and off I went.
24 hours later my face was back to normal and I am singing the praises of modern medicine and Dr. Le.
THANK GOD FOR DR. LE AND COASTLINE!

This was probably one of the better experiences I’ve had at an urgent care ever. The front desk receptionist was very nice and helpful. Told me the cost of the visit upfront so there would be no surprises. The medical assistant who took me to the room was also very nice and offered me water, I mean when does that ever happen? And dr. le was very helpful. as a cash patient he didn’t try to get me to do any unnecessary tests or exams. He was able to give me a diagnosis and the medication I needed quickly. Overall a great experience.

Dr Le truly cares and listens to his patients with an open heart. This relationship I believe really helps in getting a better diagnosis to improve my health, but also creates teamwork to discover issues that I didn’t realize before. My husband who is VERY skeptical of doctors actually really liked him after taking me to see him. Another plus is that the staff are AWESOME, helpful and sweet!
We truly appreciate your patience, care and hard work!!! Thank you!

Dr. Le is truly amazing, professional and so kind! Being in the medical field for over 8 years I pay attention to how an office is run. From the doctor to the assistants, to instructions on after care. Let me say I am AMAZED! The whole office is so well taken care of and CLEAN!
I had zero wait time. Was helped by Jessica in the front desk. Very kind and so helpful! Then was taken back by Yesenia again very polite and made sure I was comfortable. Then the doctor came in shook my hand and introduced himself! (Working with multiple doctors not many do that so I always appreciate it) I had a very painful hematoma. He examined me and knew exactly how to take care of it. His assistant Hector was so so attentive and caring as well as very professional and polite.
The doctor instructed me on how to take care of it even gave me a first aid kit, some prescriptions to help I feel a million times better, instantly!
Let me tell you all, it is very very rare to find a great doctor and staff like this that knows exactly what they are doing, how important their roles are in the office and on top of that have a great bedside manner!
He is also a PCP! Definitely going to him from now on no doubt about it!
Keep up the great work! Will refer everyone to you guys!
Sincerely,
One happy patient!

2^nd visit today and yet again impressed with the service. This place has it right and other clinics should take notes. Dr. Le is excellent and supported by a great team of friendly faces. Wish you much success Coastline and happy 1^st year anniversary!

Definitely my favorite Urgent Care. There is never a wait, and I am always a priority.

Dr. Le is so kind and caring. I wish all doctors in the could emulate him. I have never had such a pleasant experience with a doctor before. Great experience with the whole staff, no wait time, and sparkling clean facility. Highly recommend this place.
Very professional !

I’ve been to quite a few urgent cares, I hate going to them because I always feel like it’s some doctor who couldn’t make it and doesn’t know what they’re talking about/​everyone is always rude and sad looking… Let’s just say I only went to an urgent care because my mom was worried about me, and it’s much cheaper than the ER.
Man am I glad I found this place!!! I drove all the way down from Long Beach, and I would do it again!
I’ve never felt more comfortable (even though physically, I was dying in pain), or felt like a doctor was so competent as at Coastline. From the receptionist, my nurse, to Doctor Lee, each one was so nice and helpful.
I’m so grateful Coastline exists and will be back for any urgent care needs. I wish I could give this place 100 stars for their service and knowledge. So so so grateful! I don’t feel like I wasted my time going to get a diagnosis my mother could have given me.
Please keep doing what you’re doing Coastline!

I needed help and was waiting for my insurance to kick in, so I went to Coastline.
I have been so used to being treated like crap by the medical community that this place took me entirely by surprise.
I was seen right away. Every single person on staff was kind and genuine and caring. Dr. Le was great and gave me all the help I needed.
The very next day, I was in a pretty bad accident on the 405, and although I was able to walk away with all my limbs intact and didn’t feel the need to go to the ER in an ambulance, I did think it would be a good idea to at least be checked over, so I went right back to Dr. Le.
I’m so glad I did. He gave me help I didn’t even know I needed. He helped me to understand the impact of the accident on me and what I needed to do to recover.
As I no longer had a car and was pretty shaken up, my mother drove me. While I was being helped, she chatted with the receptionist a bit. When I came back 2 weeks later for follow-​up (on both problem number 1 and accident related issues), the receptionist actually asked me how my mom was and said to say hello.
I love these people.
And I could afford it. (which is saying something)

I’ve been sick for a week and finally decided to go to urgent care after I thought I had a sinus infection. I called and the nice lady behind the desk said there was no wait. Rushed over and by the time I handed her the last of the paperwork Hector (believe that was his name) was ready for me. He asked a few questions took the normal temp and blood pressure and then asked if I needed water while I waited for the doctor.
I’ve never been asked if I needed water before at a doctor’s. It was so nice. The wait was a little long but Hector came back after 5 or so minutes brought me water and explained the doctor had to quickly stitch up another patient. Less then 5 mins later Dr. Le arrived. He was very nice and professional. Listened to all my concerns. Wrote me a proscription and I was on my way.
After I made the copay payment the friendly lady (wish I got her name) behind the counter handed me this cute little chapstick with their company came on it.
The cleanliness and professionalism of this Urgent Care is unlike anything I’ve ever experienced. They were extremely friendly and helpful. I will definitely be back because of the staff. Thank you so much!

I live down the street and stopped into Coastline to take a second TB test for a job.
Unfortunately, the first urgent care I went to had me wait over an hour and then told me to come back on a day they weren’t open for results.
Needless to say, I was really surprised when I walked into Coastline. The décor is very modern, the staff was professional, and I was in and out of there in no time.
Everything seemed standard compared with the urgent care I normally go to in Fountain Valley, but this one is literally down the street from me. The head Physician was also really friendly. He took some extra time to just sit and chat with me about his business. I’m pretty sure he mentioned they take most insurances, cash pay ($ 60 compared to the usual $ 90-​$ 100) and Medicare.
In any case, great new urgent care location and if you’re looking to support a new small business in the area, give Coastline a visit. I’ll be letting my friends and family in the area know about them as well =).