Mountain West Properties

My husband and I are moving to the Salt Lake City area and were very interested in renting a home. A friend had seen a home near 2000 and 9400 blocks and passed the advertised phone number to us.
I called and spoke with Kevin Roberts. He was extremely rude and did not seem like he was interested in in renting out any of the properties he had available. I felt like he completely disregarded our business and would not listen to any of my requests. I wanted to view one of his homes which was well within my budget (under $ 2,000 a month) and he basically refused to show it to me.
I’m very disappointed in Kevin Roberts service and have decided to take my business elsewhere. It’s a shame that this property owner will not be renting their home to such a great tenant.
I’m writing this review to warn any property owners that are considering using Kevin as a property manager. Is this the kind of experience you would want your potential tenants to have?!?

Primary problems with the rental property I stayed at: no heat, no internet access, general lack of cleanliness.
The main problem beyond the state of the property was the customer service. The heat was not fixed despite daily requests to do so. Half our party ended up sleeping in unheated rooms in the middle of winter.
Internet was advertised, but not provided. When confronted about this, Kevin Roberts (the manager) lied more than once.
Despite these issues, I am having trouble getting at least a partial refund for the rental cost. I find Kevin to be dishonest, scheming, and a wonderful provider of horrible customer service.
I would stay at a Motel 6 over staying with Mountain West Properties.